Punchbowl has a rating of 3.4 stars from 880 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Punchbowl most frequently mention birthday party, guest list and customer service. Punchbowl ranks 10th among Event Planning sites.
I would not recommend this company. I purchased a gift card to go with a digital birthday card. The gift card didn't work. I contacted the company. They reissued it, and it still didn't work. They then issued it to me. I tried it and it didn't work. After following up with me, they admitted they had issued the SAME non working gift card to me three times. So was it supposed to magically work. I called the gift card company and they can see that the card was never loaded with any money.
I love this app for all my digital invitations! I have been using it for many years for events as small as a movie night or barbecue to as big as a graduation party. You can personalize them, send invites and messages and track RSVPs. I have tried others like evite but always go back to Punchbowl! It is the BEST!
The app makes it so easy; I planned an office baby shower for 30 people. Punchbowl made it manageable.
We have a 157 member list. It gets "most", but not all of them. Sometimes it says members are Unsubscribed when they're not. Sometimes it says it went to certain people and it didn't. Punchbowl Support says we did it, but don't see it that way.
So, it's easy to use, looks great, is a good value, and "pretty good" at getting the message distributed.
Thanks for sharing your feedback. We offer a number of methods to send invitations to your guests. In addition to email and text message, you can copy and share a direct link with guests. Let us know if you have any questions, we're always here to help! - Nicole in Marketing
Touted as a monthly subscription, but there's no way to actually select MONTHLY subscription, YOU WILL BE BILLED FOR A FULL YEAR unless you call them - far as I can tell.
Hi Lorena - We offer both Monthly and Annual subscription plans. This allows you to choose the plan that best fits your needs! For annual memberships, the charge for the full year of membership is issued at the start of the billing period instead of being charged month-to-month. Please send an email to help@punchbowl.com if you have any questions regarding the variety of plans to choose from. We want you to be happy and are always here to help! - Nicole in Marketing
I don't remember how I found Punchbowl in the first place, but boy am I glad I did! It's super easy to use, you can control whether your invitation can be shared or not, it automatically sends out a reminder,… you basically have a personal assistant, I love it!
The site just keeps trying to up-sell you on their other apps and ads. It also forces you to buy a subscription. Booooooooo.
Hi, Thanks for reaching out. You can use Punchbowl for free through our apps or when you start a free trial. We also offer a 30-day money-back guarantee, no questions asked. Reach out to help@punchbowl.com if you have any questions! -Nicole in Marketing
I pay to be a member of Punchbowl and am throughly disgusted that I am unable to customize/personalize my cards. The system is not permitting me to edit my cards to personalize them.
Hello! You can personalize all text on cards, change fonts, font colors, add a video, and more! Can you send a note to help@punchbowl.com with your account information so we can help? We would be more than happy to walk you through the personalization options! - Nicole in Marketing
When you are setting up your account, be sure to read the fine print. $7.99/month after the free trial is expired actually means Punchbowl will charge your card the full YEARLY amount of $95.
Hello! You saw this charge because you signed up for an annual membership, rather than monthly. For annual memberships, the charge for the full year of membership is issued at the start of the billing period instead of being charged month-to-month. You can also use Punchbowl completely for free-- either through our mobile apps as well as when you start a free trial. You can cancel anytime and we have a 30-day money-back guarantee, no questions asked. Please reach out to help@punchbowl.com if you have any questions. - Nicole in Marketing
My wife and I have a party every year for our anniversary. The date is 26 December and just after Christmas, it is a great occasion for a celebration with friends. It has somehow become a tradition in our circle and everybody is looking forward to our celebration. Usually I take care of preparation and everything. However last year I had a really busy workflow, my wife did the same. However, we didn;t want to disappoint our friends, and also we wanted to keep it going, so we decided to ask for help from these guys. Their platform made the hardest part of the preparation go as smoothly as possible. Punchbowl delivers! Thanks!
(1) The ecards are boring and not very imaginative. (2) Compared to competitors, the cost of subscribing is high. (3) The subscription page deceptively displays the monthly breakdown of cost, but the only subscription term available is for a whole year. Cancelled online and going to try to get a refund within the 30-day trial period.
Hi, I'm sorry to hear you didn't have a good experience. When signing up for a subscription or free trial, you are given the option to choose between a monthly subscription OR a yearly subscription. Both prices are provided for you to choose what best suits your needs.
We have a massive collection of online invitations and digital greeting cards which we are constantly updating! If there is a specific design you would like to see, please send us an email at help@punchbowl.com and we would be more than happy to help! We're always looking for ways to improve our collections and would love to hear your thoughts. -Nicole in Marketing
There's nothing special about this bar. They don't have a full bar as you would imagine. The food is basic and you pay the same amount if you were in a restaurant for the same money. Save your cash & go to the Northend
Hello, you seem to have us confused with a different company! Punchbowl is the gold standard in online invitations and digital greeting cards. Check us out at www.punchbowl.com and start your free trial today!
Great invitation choices; easy to customize, very user-friendly site. I was very pleased with how well the entire processed worked, from designing, to sending, to replies, and reminders. Recommend highly, will use again.
Punchbowl advertises you can send free ecards with no membership but that is completely false. After you've gone through all of the steps of choosing and creating your card, entering the recipient and your contact info THEN a pop-up appears "your card can't be sent without signing up" (after they get your info of course). This is deceiving and misleading customers so they can just get your information. Their statement on their own site says "Personalize and send beautiful invitations and greeting cards for FREE with Punchbowl®." NOTHING at all about needing a trial or subscription. Be honest and let customers know up front where it can easily be seen that they must sign up before wasting our time. I get enough junk mail and spam texts already. I know customer's contact information are sold to marketing companies without the customer's permission. Your competitors display their subscription notice yet Punchbowl hides it. That is wrong.
Hi Tammy, thanks for reaching out. Punchbowl does not sell or share the email addresses or phone numbers of you or your recipients with anyone.
You can use Punchbowl for free through our iOS and Android apps OR when you start a free trial (just cancel anytime during the free trial period and you will not be charged). We also have a 30-day money-back guarantee, no questions asked. Please reach out to help@punchbowl.com if there is anything we can do to help.
Punch bowl advertises as free, but they do not tell you that you need to pay a subscription. If you do the free trial, you can cancel, but you can't manage the invite that you just sent out. Which is the whole purpose of an Evite. So disappointed in the lack of transparency of the website and it taking advantage of users.
Hi Alyssa! You can use Punchbowl for free through our apps or when you start a free trial. Canceling your free trial will not affect the events in your account and your guests will still be able to RSVP. However, you will no longer be able to access your event from the Punchbowl website. To continue to track RSVPs and manage your event, download the free Punchbowl app for iOS or Android. Please reach out to help@punchbowl.com if there is anything else we can do to help! -Nicole in Marketing
Started with basic membership then had to upgrade to platinum since I exceeded # of guest invites to send out. With platinum membership it still did not allow me to remove ads, could not print a paper copy of guest list after invites were texted out, alot of guests did not receive 1st invite so I had to text and ask everyone and then resend again, set reminder to 7 days before event and no one received a text reminder including myself (added self as a guest to keep track), changed again to 6 days reminder and still nothing! Emailed punchbowl and they replied to me that I can send announcements to guests! Instead of just admitting their service is horrible and doesn't send out reminders as they have listed as an option!
Hello, we're sorry to hear you ran into some trouble! With the Platinum tier subscription, your invitations are advertisement-free. Ads are automatically turned off if you upgrade your subscription before sending your invitation. If you have already sent your invitation, the options can be adjusted from the Manage Invitation page. Once there, click on the Invitation Options button on the right side of the page. From there, click on the Member Features tab and the Remove Advertising option will be located at the bottom of the list. Please note, advertisements can only be removed from accounts with an active membership. If you were to cancel your Platinum membership, your invitations would no longer be ad-free.
To review invitation recipients, we suggest double checking the "Unsent" list on the Add Guests screen to make sure you finished sending to the contacts you added. Similarly, we encourage double checking the settings for the Automatic Event Reminder have been turned on. Please reach out to help@punchbow.com and we would be more than happy to walk you through these features to ensure you don't run into any trouble again! - Nicole in Marketing
I thoroughly read the Help Q and As to find out how to block a sender. It says underneath the invitation it should say, "Don't want invitations from this host? Remove yourself." And that you can click on it. This does NOT exist so I can't remove myself!
Hello, thank you for reaching out! I'm sorry to hear that you ran into some trouble. To opt out of receiving digital invitations or cards that are sent by text message, reply "STOP" and you will be removed from any future messaging sent by text. To remove yourself from digital cards or invitations that are sent by email, simply click "Remove yourself" which will prevent you from receiving emails from any Punchbowl user moving forward. Please send an email to help@punchbowl.com if you have any additional questions. We're always here to help! -Nicole in Marketing
I found the product very easy to use compared to its competitors
The customer service team was very responsive to my questions and very helpful.
Also, the cost seemed fair.
Good work team!
Two years after I cancelled my subscription, they randomly charged me nearlt $60 and not in the month that would have been my renewal month. I emailed to get this corrected and they have said they will refund the money, but they also said in their response they have cancelled my subscription. Ya can't cancel something that doesn't exist. Wish I had never tried this company out. What a pain.
Hi - Thanks for reaching out. It sounds like you may have had two active accounts on our site. We have a 30 Day Money Back Guarantee - no questions asked! Please send us a note at help@punchbowl.com with your account details and we would be more than happy to help. We want you to be happy! - Nicole in Marketing
I used free trial for 7 days then I forgot to cancel it. I also thought if I forget I would be charged with only one month fee. However 8th day I saw that one year membership fee was taken from my credit card then I sent an email explaining the situation and to get a refund. They got back to me in an hour and send my refund at that time. Their support team was very fast and helpful.
Thank you,
Sinemyis
Answer: Hi, thanks for reaching out! You can certainly do both with a Platinum membership. If you have any other questions please reach out to help@punchbowl.com and we will be happy to help! - Danny in Marketing
Answer: Hi. Thanks for reaching out. You can send invitations to up to 50 guests completely free from the app. For large events with more than 50 guests, you will need to upgrade to a paid membership. Please reach out to help@punchbowl.com if you have any questions! We're here to help. - Danny in Marketing
Answer: Hi Anne. Thanks for reaching out. We're sorry you're not able to open the invitation. Can you please send us an email at help@punchbowl.com with the email address or phone number the invitation was sent to and any information you have on the sender of the invite? You should hear back from us within an hour. Thanks! -Meghan in Marketing
Answer: Hi Mary. Thanks for reaching out. We're sorry the recipient ran into some trouble. Can you please send us an email at help@punchbowl.com with your account details so we can help you look into this? You should hear back from us within an hour. Thanks! -Meghan in Marketing
Answer: Hi Laura. Thanks for your question and feedback! At this point in time we do not have the option to make one-time purchases. We do offer a 30-day money back guarantee on our memberships, and you can send up to 50 invitations and 10 cards per month for free from our iOS or Android app! Please feel free to reach out to help@punchbowl.com if you have any other questions. We're here to help! -Meghan in Marketing
Answer: Hi Kimberly - Can you tell us a little more about what you're trying to do? Are you trying to send an invitation? When you build a guest list and enter the individual recipient email addresses, they will not be able to see each other's contact information. They will be able to see who is invited (name only), but we give you the option to hide your guest list: https://help.punchbowl.com/article/98-how-do-i-show-or-hide-the-guest-list If you're sending to a group email address (a distribution list that goes to many people), this article will help: https://help.punchbowl.com/article/325-can-i-send-my-invitation-to-a-group-email-address If you're trying to do something else, please give us some more detail here or feel free to email us at help@punchbowl.com and we'd be happy to help!
Answer: Great question! The text on the invitation is the same for every guest. You can find more information about our customization options here: https://www.punchbowl.com/customization Please feel free to send an email to help@punchbowl.com if you have any questions. We're here to help!
Answer: Absolutely. They ask if you want to send yourself a Test card so you can see exactly what your invited guests will see. You can then make modifications if you choose. It's good to do this because the format that you input is slightly different than what they will see.
Punchbowl makes it easy to create and send beautiful, free online invitations and digital greeting cards from your phone, tablet or desktop.
We’re sorry to hear about your experience. Punchbowl is a legitimate and trusted platform that has helped millions send greeting cards and gift cards for over a decade. Our support team confirmed the gift card was successfully generated and has followed up with a proposed resolution. If you still need help, please reach out to help@punchbowl.com.