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Punchbowl

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California
1 review
0 helpful votes
Follow Raji R.
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The app makes it so easy; I planned an office baby shower for 30 people. Punchbowl made it manageable.

Date of experience: March 24, 2025
Pennsylvania
1 review
0 helpful votes
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Punchbowl dependability
October 19, 2024

We have a 157 member list. It gets "most", but not all of them. Sometimes it says members are Unsubscribed when they're not. Sometimes it says it went to certain people and it didn't. Punchbowl Support says we did it, but don't see it that way.

So, it's easy to use, looks great, is a good value, and "pretty good" at getting the message distributed.

Date of experience: October 19, 2024
Punchbowl M. Punchbowl Rep
6 months ago

Thanks for sharing your feedback. We offer a number of methods to send invitations to your guests. In addition to email and text message, you can copy and share a direct link with guests. Let us know if you have any questions, we're always here to help! - Nicole in Marketing

Arizona
1 review
0 helpful votes
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I felt like I had my own personal assistant!
June 27, 2024

I don't remember how I found Punchbowl in the first place, but boy am I glad I did! It's super easy to use, you can control whether your invitation can be shared or not, it automatically sends out a reminder,… you basically have a personal assistant, I love it!

Date of experience: June 27, 2024
India
6 reviews
8 helpful votes
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I love Punchbowl I
March 6, 2024

Great invitation choices; easy to customize, very user-friendly site. I was very pleased with how well the entire processed worked, from designing, to sending, to replies, and reminders. Recommend highly, will use again.

Date of experience: March 6, 2024
RU
6 reviews
0 helpful votes
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My wife and I have a party every year for our anniversary. The date is 26 December and just after Christmas, it is a great occasion for a celebration with friends. It has somehow become a tradition in our circle and everybody is looking forward to our celebration. Usually I take care of preparation and everything. However last year I had a really busy workflow, my wife did the same. However, we didn;t want to disappoint our friends, and also we wanted to keep it going, so we decided to ask for help from these guys. Their platform made the hardest part of the preparation go as smoothly as possible. Punchbowl delivers! Thanks!

Date of experience: April 2, 2024
Arizona
1 review
1 helpful vote
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The advertisement is a bait and switch. Says it's a 7-day free trial, they charged my account $48. I requested a refund, as it stated, no questions asks. Conveniently, they cannot find my transaction. They want me to send them a screenshot of my account. Who does that? With all of the scams and hackers, that's not going to happen. I will be contacting my bank.

Date of experience: July 17, 2023
Punchbowl M. Punchbowl Rep
over a year old

Hi. Thanks for reaching out. You can use Punchbowl for free through our apps or when you start a free trial (just cancel anytime during the free trial period and you will not be charged). We also have a 30-day money-back guarantee, no questions asked. Additionally, we would never ask you to send a screenshot of personal information, please make sure you are reaching out to help@punchbowl.com with any questions and if you are looking for a refund we will be happy to help! -Danny in Marketing

California
1 review
0 helpful votes
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I thoroughly read the Help Q and As to find out how to block a sender. It says underneath the invitation it should say, "Don't want invitations from this host? Remove yourself." And that you can click on it. This does NOT exist so I can't remove myself!

Date of experience: January 21, 2024
Punchbowl M. Punchbowl Rep
over a year old

Hello, thank you for reaching out! I'm sorry to hear that you ran into some trouble. To opt out of receiving digital invitations or cards that are sent by text message, reply "STOP" and you will be removed from any future messaging sent by text. To remove yourself from digital cards or invitations that are sent by email, simply click "Remove yourself" which will prevent you from receiving emails from any Punchbowl user moving forward. Please send an email to help@punchbowl.com if you have any additional questions. We're always here to help! -Nicole in Marketing

South Carolina
2 reviews
2 helpful votes
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Advertisement misleading
February 18, 2024

Punchbowl advertises you can send free ecards with no membership but that is completely false. After you've gone through all of the steps of choosing and creating your card, entering the recipient and your contact info THEN a pop-up appears "your card can't be sent without signing up" (after they get your info of course). This is deceiving and misleading customers so they can just get your information. Their statement on their own site says "Personalize and send beautiful invitations and greeting cards for FREE with Punchbowl®." NOTHING at all about needing a trial or subscription. Be honest and let customers know up front where it can easily be seen that they must sign up before wasting our time. I get enough junk mail and spam texts already. I know customer's contact information are sold to marketing companies without the customer's permission. Your competitors display their subscription notice yet Punchbowl hides it. That is wrong.

Date of experience: February 18, 2024
Punchbowl M. Punchbowl Rep
over a year old

Hi Tammy, thanks for reaching out. Punchbowl does not sell or share the email addresses or phone numbers of you or your recipients with anyone.

You can use Punchbowl for free through our iOS and Android apps OR when you start a free trial (just cancel anytime during the free trial period and you will not be charged). We also have a 30-day money-back guarantee, no questions asked. Please reach out to help@punchbowl.com if there is anything we can do to help.

Canada
1 review
1 helpful vote
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I used free trial for 7 days then I forgot to cancel it. I also thought if I forget I would be charged with only one month fee. However 8th day I saw that one year membership fee was taken from my credit card then I sent an email explaining the situation and to get a refund. They got back to me in an hour and send my refund at that time. Their support team was very fast and helpful.

Thank you,
Sinemyis

Date of experience: September 8, 2023
Pennsylvania
1 review
4 helpful votes
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Ripped off
February 7, 2024

Punch bowl advertises as free, but they do not tell you that you need to pay a subscription. If you do the free trial, you can cancel, but you can't manage the invite that you just sent out. Which is the whole purpose of an Evite. So disappointed in the lack of transparency of the website and it taking advantage of users.

Date of experience: February 7, 2024
Punchbowl M. Punchbowl Rep
over a year old

Hi Alyssa! You can use Punchbowl for free through our apps or when you start a free trial. Canceling your free trial will not affect the events in your account and your guests will still be able to RSVP. However, you will no longer be able to access your event from the Punchbowl website. To continue to track RSVPs and manage your event, download the free Punchbowl app for iOS or Android. Please reach out to help@punchbowl.com if there is anything else we can do to help! -Nicole in Marketing

Maine
1 review
0 helpful votes
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There's nothing special about this bar. They don't have a full bar as you would imagine. The food is basic and you pay the same amount if you were in a restaurant for the same money. Save your cash & go to the Northend

Date of experience: March 15, 2024
Punchbowl M. Punchbowl Rep
over a year old

Hello, you seem to have us confused with a different company! Punchbowl is the gold standard in online invitations and digital greeting cards. Check us out at www.punchbowl.com and start your free trial today!

North Carolina
1 review
0 helpful votes
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Subscription = Entrapment!
March 24, 2024

(1) The ecards are boring and not very imaginative. (2) Compared to competitors, the cost of subscribing is high. (3) The subscription page deceptively displays the monthly breakdown of cost, but the only subscription term available is for a whole year. Cancelled online and going to try to get a refund within the 30-day trial period.

Date of experience: March 24, 2024
Punchbowl M. Punchbowl Rep
over a year old

Hi, I'm sorry to hear you didn't have a good experience. When signing up for a subscription or free trial, you are given the option to choose between a monthly subscription OR a yearly subscription. Both prices are provided for you to choose what best suits your needs.

We have a massive collection of online invitations and digital greeting cards which we are constantly updating! If there is a specific design you would like to see, please send us an email at help@punchbowl.com and we would be more than happy to help! We're always looking for ways to improve our collections and would love to hear your thoughts. -Nicole in Marketing

Idaho
1 review
2 helpful votes
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Shady billing practices
October 10, 2023

Two years after I cancelled my subscription, they randomly charged me nearlt $60 and not in the month that would have been my renewal month. I emailed to get this corrected and they have said they will refund the money, but they also said in their response they have cancelled my subscription. Ya can't cancel something that doesn't exist. Wish I had never tried this company out. What a pain.

Date of experience: October 10, 2023
Punchbowl M. Punchbowl Rep
over a year old

Hi - Thanks for reaching out. It sounds like you may have had two active accounts on our site. We have a 30 Day Money Back Guarantee - no questions asked! Please send us a note at help@punchbowl.com with your account details and we would be more than happy to help. We want you to be happy! - Nicole in Marketing

Massachusetts
1 review
0 helpful votes
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Started with basic membership then had to upgrade to platinum since I exceeded # of guest invites to send out. With platinum membership it still did not allow me to remove ads, could not print a paper copy of guest list after invites were texted out, alot of guests did not receive 1st invite so I had to text and ask everyone and then resend again, set reminder to 7 days before event and no one received a text reminder including myself (added self as a guest to keep track), changed again to 6 days reminder and still nothing! Emailed punchbowl and they replied to me that I can send announcements to guests! Instead of just admitting their service is horrible and doesn't send out reminders as they have listed as an option!

Date of experience: January 29, 2024
Punchbowl M. Punchbowl Rep
over a year old

Hello, we're sorry to hear you ran into some trouble! With the Platinum tier subscription, your invitations are advertisement-free. Ads are automatically turned off if you upgrade your subscription before sending your invitation. If you have already sent your invitation, the options can be adjusted from the Manage Invitation page. Once there, click on the Invitation Options button on the right side of the page. From there, click on the Member Features tab and the Remove Advertising option will be located at the bottom of the list. Please note, advertisements can only be removed from accounts with an active membership. If you were to cancel your Platinum membership, your invitations would no longer be ad-free.

To review invitation recipients, we suggest double checking the "Unsent" list on the Add Guests screen to make sure you finished sending to the contacts you added. Similarly, we encourage double checking the settings for the Automatic Event Reminder have been turned on. Please reach out to help@punchbow.com and we would be more than happy to walk you through these features to ensure you don't run into any trouble again! - Nicole in Marketing

Nevada
1 review
6 helpful votes
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Punchbowl is a SCAM!
April 13, 2022

They say you can cancel your membership within 7 days and you won't be charged. So I went ahead with sending my daughter's birthday invite. When I tried to cancel, it said I would no longer be able to manage the rsvp's. So I'm forced to keep the subscription until her party, which means paying for an entire year's membership. What a scam. I will never use Punchbowl again and I hope this review is a warning to everyone else.

Date of experience: April 13, 2022
Punchbowl M. Punchbowl Rep
over a year old

Hello, thanks for reaching out. If you cancel your membership before your event you can manage your RSVP's for free through our app! Additionally we have a 30-day money back guarantee, no questions asked. Please reach out to help@punchbowl.com if you have any questions. We want you to be happy.

Pennsylvania
1 review
0 helpful votes
Follow Elissa D.
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The days of contacting people who haven't RSVP'D because they put their invite to the side and forgot about it are long gone with the Punchbowl app! You can make custom invitations send them out with 1 click and within a no time you can start planning your event as the responses are tracked and people respond as soon as they open the invitation. This is a convenience that anyone who has struggled in trying to organize an event without any idea of how many attendees they need to prepare for has been long overdue. It really leaves no room for excuses to not respond and cuts the stress in half. The future of event planning has arrived and I have nothing but good things to say about it and think you'll feel the same!

Date of experience: October 15, 2019
South Carolina
1 review
0 helpful votes
Follow M S.
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I use this company every year for a large event. Their platform helps me make a nice e-invitation and manage the large guest list responses, communicate with guests etc. Their customer service is friendly and quick when asking questions, changing membership types and status etc. Punchbowl packs a punch in a GOOD way! Thank you!

Date of experience: April 26, 2023
Kentucky
1 review
0 helpful votes
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We had to change the date of my daughter's birthday making it sooner than what we had planned. Using punchbowl was a great decision to get out invitations quickly. There were plenty of wonderful design options and the site was very easy to use. They even sent an email giving me an option to send thank you notes. I will definitely use punchbowl again!

Date of experience: November 6, 2019
Wisconsin
1 review
0 helpful votes
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Mission Accomplished
April 23, 2020

The Punchbowl App made organizing my husband's surprise birthday easy. I was able to communicate with guests under the radar. There are user friendly features and fun graphics in the selection of cards. I liked it so much I purchased a membership to send cards during quarantine.

Date of experience: April 23, 2020
Indiana
1 review
10 helpful votes
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It's honestly not hard. When I sell something, I don't say, "Here's something free" and then, when a customer tries to take it, basically hold them up to extort them for money. Well, Punchbowl has no such moral qualms about treating its customers terribly. They advertise - through THE ENTIRE process - that you can make and send free invites. That's what I searched for in the search engine! Then, AFTER you've put time and work into them, Punchbowl dangles your head in a toilet and rifles you for all your spare change. Despicable. If they believed in their business, they would say, up front, that they charge for their service.

In no real-world situation would this be allowed: can you imagine a restaurant pulling this stunt? A car wash? A movie theater? Nope, there would be immediate backlash.

Despicable.

Date of experience: January 7, 2023
Punchbowl M. Punchbowl Rep
over a year old

Hi. Thanks for reaching out. You can use Punchbowl for free through our apps or when you start a free trial (just cancel anytime during the free trial period and you will not be charged). We also have a 30-day money-back guarantee, no questions asked. Reach out to help@punchbowl.com if you have any questions! We want you to be happy! -Danny in Marketing

Overview

Punchbowl has a rating of 3.7 stars from 878 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Punchbowl most frequently mention birthday party, guest list and customer service. Punchbowl ranks 1st among Event Planning sites.

service
57
value
61
shipping
13
returns
20
quality
55
This company responds to reviews on average within 4 days