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Here’s what consumers have asked with answers from Punchbowl staff and previous consumers.
This is not true. Customers can cancel their Punchbowl membership at anytime. When you sign up for a new membership, you get a free 7 day trial. At the end of the 7 day trial period, the charge for membership will be issued. We have both monthly and annual memberships available. If you are not satisfied with your membership, we have a 30-day money-back guarantee and would be happy to offer a full refund if it is requested during that window.
If you connect guests on your guest list, yes! Punchbowl offers a unique Family Connect feature, which allows you to connect families and couples on your guest list. Guests will see who in their family is invited, and members of the family can even RSVP for each other. This ensures an accurate guest count. Hosts can then see these RSVPs on the Manage Invitation page. More information about this feature may be found here: https://www.punchbowl.com/family-connect
Absolutely. They ask if you want to send yourself a Test card so you can see exactly what your invited guests will see. You can then make modifications if you choose. It's good to do this because the format that you input is slightly different than what they will see.
Hi Delroy - Our invitations are digital, not paper. They can be personalized and then delivered by text message, email, or social media. Please email us at help@punchbowl if you have any other questions we can help answer!
Hi. Thanks for reaching out. You can send invitations to up to 50 guests completely free from the app. For large events with more than 50 guests, you will need to upgrade to a paid membership. Please reach out to help@punchbowl.com if you have any questions! We're here to help. - Danny in Marketing
Hi Anne. Thanks for reaching out. We're sorry you're not able to open the invitation. Can you please send us an email at help@punchbowl.com with the email address or phone number the invitation was sent to and any information you have on the sender of the invite? You should hear back from us within an hour. Thanks! -Meghan in Marketing
Hi Laura. Thanks for your question and feedback! At this point in time we do not have the option to make one-time purchases. We do offer a 30-day money back guarantee on our memberships, and you can send up to 50 invitations and 10 cards per month for free from our iOS or Android app! Please feel free to reach out to help@punchbowl.com if you have any other questions. We're here to help! -Meghan in Marketing
Hi Kimberly - Can you tell us a little more about what you're trying to do? Are you trying to send an invitation? When you build a guest list and enter the individual recipient email addresses, they will not be able to see each other's contact information. They will be able to see who is invited (name only), but we give you the option to hide your guest list: https://help.punchbowl.com/article/98-how-do-i-show-or-hide-the-guest-list If you're sending to a group email address (a distribution list that goes to many people), this article will help: https://help.punchbowl.com/article/325-can-i-send-my-invitation-to-a-group-email-address If you're trying to do something else, please give us some more detail here or feel free to email us at help@punchbowl.com and we'd be happy to help!
