Overview
PSI Exams has a rating of 3.9 stars from 7,838 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 11th among Education sites.
If the practice test can be performed on online proctor tool, it would mimic the real test. Because there are limited countries that provide test center to test takers, it's inevitable that some of us need to apply for online proctor. Therefore, providing chances for examninee to get familiar with the system can be very helpful.
Having already bought this practice test but being unable to access it, I am forced to purchase it again, hoping for a different result. I do not have an access code in my confirmation email from my test+practice test purchase. I would have a 4-5 star review here if I can get a refund for my double purchase. Support is down for Labor Day weekend.
At first I had difficulties just trying to access the site to practice the test. Waited a day to re-try and it function correction. The questions from this site were way too Psychology oriented for me and I did not do well with these questions. The book questions were more straight to the point.
Thank you for reaching out and sharing your feedback. We did attempt to contact you in response to your issue on Aug. 5,2024.
For assistance with the issues you've experienced on the practice test site, please contact support@psi.memorang.com. They will be able to provide you with the necessary support.
We appreciate your patience and understanding.
The experience has been good so far with psi. Thank you for helping me along the way so I can successfully complete this course.
Fast order fulfillment...was able to meet a short deadline.
Customer service support has been terrible. Instructions are poorly worded. Exam handbook is bad. Very confusing, lack of guidance, lack of instruction.
We're sorry to hear that your experience has been frustrating, and we understand how challenging it can be when instructions and support don’t meet your expectations. We aim to provide clear guidance, and your feedback about the handbook and instructions is valuable in helping us improve. We did attempt to contact you in response to your issue on Sept. 26,2024.
For further assistance and to address your concerns more effectively, please contact 866-589-3088 or email ptsupport@psionline.com. They will be able to provide the necessary support and address the issues you’ve encountered.
Thank you for your understanding, and we hope you receive the help you need.
Fast and great service! It was easy to find the exact course I needed.
No problems ordering and paying for the information I need.
Very simple to purchase! I really appreciate the unlimited attempts aspect. Thank you so much!
Initial logon with my saved password didn't work. Why? Re-loading it was confusing.
Questions are too basic to help pass the test. Called customer support to ask if I bought the wrong study guide and they said "this is not to help you pass the test but to only boost your confidence"
Thank you for sharing your feedback and we did attempt to contact you in response to your issue on Sept. 27,2024.
For further assistance regarding your study guide purchase or any concerns, please contact PSI Support directly at 866-589-3088 or via email at ptsupport@psionline.com.
We hope this helps, and we apologize for any confusion or inconvenience you've experienced.
I accidentally entered my password incorrectly twice because there isn't an option to view your password and it makes me reset my password. You send me a link to my email with instructions to press the link, which I do. I then come to a screen that says the link was invalid and to request a password reset again, so I do so. You send me the same email and I press the same link and the same page loads with the same message. I run around this circle 5 times and then try something different. On the same page that i get the message stating that the link was invalid it also asks me to enter a new password and then confirm (again you cannot opt to see what you have typed). After doing that it asks me for my email. After filling out all the information, it as me to reset my password so I press the button and poof you send me the same email with the same darn link that when pressed I come to the same page with the same warning that the link is invalid.
Thank you for bringing this issue to our attention. We apologize for the inconvenience you have experienced with the password reset process and we did attempt to contact you in response to your issue on Aug. 5,2024.
For immediate assistance, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They will be able to help you resolve this issue promptly.
Your feedback is important to us, and we are committed to improving our system based on your experience.
Thank you for your patience and understanding.
Confused... I am a home owner. The contractor ditched the project. ALL I NEED IS THE FINAL INSPECTION on my home. The foundation engineering plans expired. The guy died who did the plans. I live in another state. This project left me broke. It is a manufactured home that is strapped down on the foundation PERMANENTLY. The inspector in Santa Fe mentioned that I could take a HOMEOWNERS test and apply for the renewal myself. (WHICH TEST DO I PRACTICE FOR?)
Thank you for reaching out. It sounds like you're in a difficult situation with your home project. We did attempt to contact you in response to your issue on Sept. 27,2024.
For assistance with the homeowner's test and identifying the correct practice test, we recommend contacting GMetrix Support at support@gmetrix.net.
They should be able to guide you through the process and help clarify which specific test you need to practice for.
We hope this helps, and we wish you the best of luck in resolving your situation.
Your website to purchase does not work on Microsoft Edge browser even though I enabled all cookies on your site.
Website is very difficult to navigate. When I finally got to the pay page and entered my credit card it kept saying "not able to process payment". After a number of tries and three different cards my broker was able to get her card to work. A bit later I get a notice from my online bank...I had been charged 5 times. Grrrr
Thank you for reaching out. We apologize for the inconvenience you experienced while trying to process your payment on the PSI website and we did attempt to contact you in response to your issue on Aug. 2,2024.
To resolve this issue, please contact PSI support directly at 866-589-3088 or via email at ptsupport@psionline.com for assistance.
Once again, we apologize for the trouble and appreciate your patience.
This process was easy to navigate through. The price of the course is manageable.
In attempting to place an online order, your system indicated that my Visa credit card had been declined. I therefore went to my credit card website and the charge appeared as "pending", not only once but TWICE. I called your CS number, waited for 20 min on hold, only to be told there must have been an internet glitch, and the charges would fall off my account. I attempted the purchase a second time, with the same results. There is nothing amiss with my card and its credit limit is high. The charges are going through on the bank's end. I have wasted my study time on your system's "glitches".
Thank you for bringing this issue to our attention. We apologize for the inconvenience you've experienced while attempting to place an order and we did attempt to contact you in response to your issue on Aug. 28,2024.
To resolve this matter, please contact our support team directly at support@gmetrix.net.
We understand how frustrating this situation must be, especially when it impacts your valuable study time.
If there’s anything else we can assist you with, please let us know.
Didn't expect the book to be slightly larger than a pocketbook but useful nonetheless! Not as bulky as carrying the regular textbook and study guide; strictly specific for the theoretical portion of the exam!
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.
We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.
Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out and sharing your concerns. We're sorry to hear that you’re experiencing difficulties accessing your purchased practice test and that this has led to an additional purchase and we did attempt to contact you in response to your issue on Sept. 2,2024.
Please contact our support team directly at support@psi.memorang.com for assistance with this issue. They will be able to look into your account and resolve this for you.
We apologize for any inconvenience caused, especially during the Labor Day weekend. Your feedback is important to us, and we appreciate your understanding.