Overview
PSI Exams has a rating of 3.9 stars from 7,843 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 11th among Education sites.
This process was easy to navigate through. The price of the course is manageable.
In attempting to place an online order, your system indicated that my Visa credit card had been declined. I therefore went to my credit card website and the charge appeared as "pending", not only once but TWICE. I called your CS number, waited for 20 min on hold, only to be told there must have been an internet glitch, and the charges would fall off my account. I attempted the purchase a second time, with the same results. There is nothing amiss with my card and its credit limit is high. The charges are going through on the bank's end. I have wasted my study time on your system's "glitches".
Didn't expect the book to be slightly larger than a pocketbook but useful nonetheless! Not as bulky as carrying the regular textbook and study guide; strictly specific for the theoretical portion of the exam!
It feels really scammy. You use different books for your Journeyman testing than we actually use for school. You allow a large number of books in the test, but not the Ferms or Tom Henry index that most of us rely on. And then conveniently you sell all of the books. Sounds like a racket to me. And then you charge for the practice tests? I feel like if I have to pay for the actual test- allowing a free practice test is a reasonable expectation. 0/10 I would not recommend.
Thank you for sharing your concerns. We're sorry to hear that you feel this way about the testing process and we did attempt to contact you in response to your issue on Aug. 12,2024.
For any questions or further assistance, please contact support@psi.memorang.com. They can provide more information and address the issues you’ve raised. Your feedback is important, and we appreciate you taking the time to express your thoughts.
Good so far havent really used it that much yet. Hard to find out exactly what books are allowed into the SC Residential Builders exams
Creo que es la mejor opción para estudiar para mi examen teórico de cosmetología en Texas
Your website is the most frustrating and confusing website. It nearly made me pass up the option of renewing my certification. Very poorly designed website.
We're sorry to hear about the difficulties you’ve encountered with the website, and we understand how frustrating it can be when the online experience is not user-friendly. Your feedback is important, and we will pass it along to the appropriate team to help improve the design and usability. We did attempt to contact you in response to your issue on Sept. 26,2024.
For further assistance with your certification renewal, please contact CDcareweb@psionline.com.
Thank you for your patience, and we hope this gets sorted out for you quickly.
My order got cancelled, as I was not charged. During the order process. The next day someone Fromm PSIcalled and addressed the issue. I cancelled the order. All together. When was ready to take the exams, the reordering process was difficult. Had to call customer service who. Informed. Me that. Someone will. Call me back. Waited, no has called. Returned to website, and. Call customer service again.
Thank you for reaching out and sharing your experience. We're sorry to hear about the difficulties you’ve encountered with the ordering and reordering process. We understand how frustrating this must be. We did attempt to contact you in response to your issue on Aug. 8,2024.
For further assistance, please contact PSI directly at 866-589-3088 or via email at ptsupport@psionline.com. They should be able to help resolve the issue.
We apologize for the inconvenience and appreciate your patience as we work to improve the process.
I am a very intelligent person, as well as an experienced agent in two other states, and I have failed the Indiana real estate broker licensing exam twice now. The test results should give you more information on what questions are missed rather than just the category they came from. It's also not fair that the whole exam fee must be paid again when only 1/3 of the test is the state section. This is just the company's or Indiana's way of making more money. Also, why does Indiana separate the national and state tests? I'm licensed in two other states and passed both of them on the very first try. These two states had national and state content scored TOGETHER. Should I say it again? A ploy to make more money? This ridiculousness is very frustrating and shouldn't be this complicated.
Thank you for sharing your feedback and concerns regarding the Indiana real estate broker licensing exam. We understand your frustration and appreciate your input. We did attempt to contact you in response to your issue on July 28,2024.
To assist you further, please provide your full name, exam confirmation number, and details of your concern via email at CDcareweb@psionline.com. This will help us better understand your situation and work towards a resolution.
Thank you for your understanding and cooperation.
I am using your study packet and study tests and have learned a lot
Great product for the price, the extra study guide I bought made me feel confident that I was ready for the real test.
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Easy to use materials and really help to prepare you for the tests
Quick and easy process to find the material and information i was looking for
Ready to Pass The national portion. Im ready to dive in the study guide format.
It's not a really obvious site to navigate. I'm used to looking for items when it comes to CE, but if I were new this would be confusing.
This site was really easy to purchase a pre-test course. Hopefully this works for me.
Seems very well designed. I can't really do a quick review if I'm required 50 characters. So now I have over 50. Good day.
Thank you for your feedback and we did attempt to contact you in response to your issue on Oct. 11,2024.
For assistance with the issue you're encountering, please contact support@gmetrix.net, and they will be happy to help you further.
We appreciate your understanding and patience. Have a great day!
I have a practice exam already on my account but this stupid $#*! site won't let me login to said account so I now have to re purchase this $#*! in order to take my $#*!ing practice exam.
We're sorry to hear about the difficulties you're experiencing with accessing your practice exam. We completely understand how frustrating it can be when technical issues get in the way and we did attempt to contact you in response to your issue on Sept. 26,2024.
For assistance with your account login, we recommend contacting support@psi.memorang.com. They should be able to resolve the issue and ensure you can access your materials.
Thank you for your patience, and we hope this gets resolved quickly for you.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.
We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.
Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.
Company Representative
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for bringing this issue to our attention. We apologize for the inconvenience you've experienced while attempting to place an order and we did attempt to contact you in response to your issue on Aug. 28,2024.
To resolve this matter, please contact our support team directly at support@gmetrix.net.
We understand how frustrating this situation must be, especially when it impacts your valuable study time.
If there’s anything else we can assist you with, please let us know.