Overview
PSI Exams has a rating of 3.9 stars from 7,847 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 11th among Education sites.
This site was really easy to purchase a pre-test course. Hopefully this works for me.
Seems very well designed. I can't really do a quick review if I'm required 50 characters. So now I have over 50. Good day.
I have a practice exam already on my account but this stupid $#*! site won't let me login to said account so I now have to re purchase this $#*! in order to take my $#*!ing practice exam.
We're sorry to hear about the difficulties you're experiencing with accessing your practice exam. We completely understand how frustrating it can be when technical issues get in the way and we did attempt to contact you in response to your issue on Sept. 26,2024.
For assistance with your account login, we recommend contacting support@psi.memorang.com. They should be able to resolve the issue and ensure you can access your materials.
Thank you for your patience, and we hope this gets resolved quickly for you.
Sells rep on the phone could not answer my question. She also gave me false information
Thank you for bringing this to our attention. We did attempt to contact you in response to your issue on Nov. 2,2024.
We apologize for any confusion and inconvenience caused by the incorrect information you received over the phone, and we’re here to make sure you get the support you need. We did attempt to contact you in response to your issue on Nov. 9,2024.
For us to assist you effectively, please send the details of your concern via email to CDcareweb@psionline.com.
If there’s anything else we can do in the meantime, please don’t hesitate to reach out.
I did not see any disclosure that this is limited to 1 year until after I had purchased it.
Thank you for your message. We understand your concern regarding the purchase terms and we did attempt to contact you in response to your issue on Nov. 1,2024.
For assistance with your inquiry, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They will be able to provide the clarification you need.
We appreciate your feedback, and we’re here to help!
So far my experience has been seamless using the PSI site. I'm hoping that my access to the test prep material will be just as seamless.
I did not have a good experience with the practice test, the feeback after the exam have no explanations or rationals why this answer option is correct. Its just showing this is the correct answer period. The practice does not prepare a candidate to have knowledge but its just merely testing myself with nothing to learn from
Thank you for sharing your feedback. We understand your concerns about the practice test experience and we did attempt to contact you in response to your issue on Sept. 9,2024.
For further assistance and to provide more detailed feedback, please contact our support team at 866-589-3088 or email ptsupport@psionline.com.
Your input is valuable, and we are here to help improve your testing experience.
I am giving a 1 star review with genuine frustration as I just purchased a practice text before this current purchase, where I was never able to access or take. I went in to take the practice test I purchased with nowhere to be found. I finally called customer service to get help accessing my test, and was met with no help. It states in all emails and websites to contact customer support for assistance m, and when I finally do, I'm told I'd have to purchase yet another practice test. This is all right before my actual state exam. I'm so devastated by this. This is not ok.
We're truly sorry to hear about the challenges you've faced in accessing your practice test and the frustration this has caused, especially so close to your state exam and we did attempt to contact you in response to your issue on Aug. 28 2024.
To address this issue and ensure you receive the support you need, please contact our support team directly at support@psi.memorang.com. They will be able to assist you with accessing the practice test you purchased and provide further guidance.
If there's anything more we can do to assist, please don't hesitate to reach out.
It is very easy to navigate, with detailed instructions and information.
My experience with PSI testing service has been quite positive. The registration process was smooth, the test center was well-organized, and the proctors were professional and helpful. Overall, it was a stress-free and efficient experience.
My correct password would not work. The reset password option does not send reset instructions to email. Had to keep calling to have them manually push it through. Would then reset password only to have the same issue continue happening.
Thank you for reaching out and sharing your experience. We apologize for the inconvenience you've faced with resetting your password and the ongoing issues. We did attempt to contact you in response to your issue on Aug. 2,2024.
To resolve this matter, please contact our support team at support@gmetrix.net.
We understand the frustration this has caused and appreciate your patience as we work to improve our processes.
Need a better description on items to purchase. There are several different tests to pick from
Thank you for your feedback!
We understand that you’re looking for clearer descriptions of the items available for purchase and we did attempt to contact you in response to your issue on Nov. 2,2024.
For assistance with this and to help clarify your options, please reach out to our support team at support@psi.memorang.com. They’ll be happy to assist you.
We appreciate your input and are here to help!
Quick and efficient, sales are no hassle and not complicated
I have had Excellent service overall with PSI throughout my studies for Oregon, South Carolina and Tennessee
I purchased the $25 for 3 full length exams and these helped me so much for my exam. Questions can be asked several different ways and I read every explanation it gave as to why the answer was the answer. I completed the diagnostic first then all 3 of the full practice exams. I passed on the first try with an 85%
Good experience and nice people helped me find what I was looking for, thank you.
Contacting a human being at PSI is nearly impossible... circle of perpetuity / endless loop...
Thank you for reaching out.
We understand that contacting someone at PSI can be frustrating, and we appreciate your patience as we work to address your issue. To assist you better, please provide your full name, exam confirmation number, and details of your concern via email at CDcareweb@psionline.com.
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For assistance with your concern, please get in touch with our support team directly at support@psi.memorang.com. We did attempt to contact you in response to your issue on March 30,2025
They’ll be happy to help you resolve the issue. Thank you!
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Thoroughly helpful, easy to access and navigate through the entire site to find your product.
I'm kind of buying this in the blind and I'm not too happy about it.
I called your 866 phone number to ask questions about the study and practice test bundle but due to you outsourcing your phone calls I could not get any good answers to my questions.
I hope what I bought is correct for the state of Arizona as its what I clicked on your side bar but i cant be sure is correct due to the person on the phone not really getting my questions.
Thank you for bringing this to our attention. We're sorry to hear about the difficulties you experienced when trying to get information about the study and practice test bundle and we did attempt to contact you in response to your issue on Aug. 28,2024.
To ensure that everything you purchased is correct for the state of Arizona and to address any concerns you have, please contact our support team at 866-589-3088 or via email at ptsupport@psionline.com. They will be able to verify your purchase and provide the answers you need.
If there’s anything else we can do to assist you, please let us know.
Because my state calls real estate people "broker", I inadvertantly purchased the managing broker exams instead of the "salesperson" exams. When I realized the format was wrong I expressed my concern with the online chat bot but it didn't understand. I emailed and got an auto-response that my inquiry had been received, but never got any follow up. I ended up having to purchase the salesperson exams as well because by then my exams were within 24 hours. Luckily I passed, but it was stressful and I had to pay twice. I was hoping to get a refund on the exams that were not correct, but still have no response.
Thank you for reaching out and sharing your experience. We're sorry to hear that you encountered difficulties with your purchase and didn’t receive a timely response to your inquiry. We understand how stressful this situation must have been, especially so close to your exam date. We did attempt to contact you in response to your issue on July 27,2024.
To assist you with your concerns, please contact our support team at support@psi.mail.memorang.com.
We apologize for the inconvenience and frustration this has caused, and we appreciate your patience and understanding. Congratulations on passing your exams, despite the challenges!
The process was very easy thank you for the experience. I'll refer you to all friends and family
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.
We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.
Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and we did attempt to contact you in response to your issue on Oct. 11,2024.
For assistance with the issue you're encountering, please contact support@gmetrix.net, and they will be happy to help you further.
We appreciate your understanding and patience. Have a great day!