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PSI Exams

Overview

PSI Exams has a rating of 3.9 stars from 7,838 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 11th among Education sites.

This company responds to reviews on average within 3 days
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How would you rate PSI Exams?
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New Jersey
1 review
0 helpful votes
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I was sent the incorrect test
December 20, 2024
Updated review

I was sent the incorrect test. I ordered a NJ State Real Estate Salesperson 3 practice test bundle, but received a test for Insurance agents. Please refund me $53

Date of experience: December 10, 2024
Samantha P. PSI Exams Rep
5 months ago

Thank you for reaching out. We understand you're experiencing trouble logging in, and We're happy to assist. We did attempt to contact you in response to your issue on Dec. 12,2024.

If you need assistance with your account, please contact our support team directly at support@psi.memorang.com. They’ll be able to assist you in troubleshooting the log in issue and ensure everything works smoothly for your test purchase.

If there's anything else you need, please don’t hesitate to let us know. We're here to help!


I'm having trouble logging in, but apparently I don't...
December 20, 2024
Previous review

I'm having trouble logging in, but apparently I don't need to log in to purchase an online test.

Date of experience: December 10, 2024
New Mexico
1 review
0 helpful votes
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Fast and easy service
November 17, 2024

Fast and easy service. Website was easy to navigate through.

Date of experience: November 7, 2024
Washington
1 review
0 helpful votes
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Was able to change my test date easily
November 15, 2024

Was able to change my test date easily. That was easy and nice surprise.

Date of experience: November 5, 2024
Virginia
1 review
0 helpful votes
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I recently bought a study package and wasn't aware...
November 30, 2024
Updated review

I recently bought a study package and wasn't aware that I had chose the 1 week package. I think it could be a good idea to send like reminder emails that you have x amount of time to use the pack before your time runs out. Because now I had to repurchase another study pack

Date of experience: November 20, 2024

I appreciate the easy to use website/instructions on...
November 14, 2024
Previous review

I appreciate the easy to use website/instructions on what to fill out.

Date of experience: November 4, 2024
Indiana
1 review
0 helpful votes
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It was easy to place the order and am looking forward to this helping me pass the exam

Date of experience: November 6, 2024
California
1 review
0 helpful votes
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Very easy to order
November 17, 2024

Very easy to order. Instructions were easy to understand. Thank you.

Date of experience: November 7, 2024
Michigan
1 review
0 helpful votes
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Everything was good
November 17, 2024
Updated review

Everything was good. The representative was very helpful.

Date of experience: November 7, 2024

My experience has been good as of now
November 2, 2024
Previous review

My experience has been good as of now. Second time a test on the PSI website.

Date of experience: October 23, 2024
Washington
1 review
0 helpful votes
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Easy to navigate, and exceptional explanations of the products.

Date of experience: November 7, 2024
New Jersey
1 review
0 helpful votes
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Quick way and easy to purchase a very useful test for...
November 17, 2024
Updated review

Quick way and easy to purchase a very useful test for my studies

Date of experience: November 7, 2024

Quick transaction thats why i always choose this group...
November 16, 2024
Previous review

Quick transaction thats why i always choose this group to by my study materials from

Date of experience: November 6, 2024
Arkansas
1 review
0 helpful votes
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I took the state exam for property and casualty insurance producer.
The process is clearly explained on the website and in the information available, I just followed the steps, scheduled my appointment, bought a package of exams to practice 1 week before and that helped me a lot to know what I would find on the day of the exam. It is definitely a tool that helped me understand the whole process and served as a guide to do it myself easily and quickly.

Date of experience: November 14, 2024
Tennessee
1 review
0 helpful votes
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It was very hard to find where to purchase/ use voucher for the exam practice

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 3, 2024
Samantha P. PSI Exams Rep
6 months ago

Thank you for reaching out.

We understand that it can be difficult to locate where to purchase or use a voucher for the exam practice. We appreciate your feedback and are here to help you navigate the process and we did attempt to contact you in response to your issue on Nov. 3,2024.

For assistance, please contact us at 866-589-3088 or email ptsupport@psionline.com.

North Carolina
1 review
0 helpful votes
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PSI is very user-friendly
November 13, 2024

PSI is very user-friendly. It was very easy to navigate and locate the appropriate tests.

Date of experience: November 3, 2024
Tennessee
1 review
0 helpful votes
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I could not find the product that I was looking for. I had another agent searching as well and finally between the two of us we were able to find this. I asked to have my password sent to my email and that never arrived, I had to set up a new account.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 6, 2024
Samantha P. PSI Exams Rep
9 months ago

Thank you for reaching out and we did attempt to contact you in response to your issue on Aug. 7,2024.

We understand that you had difficulty finding the product you were looking for. We apologize for any inconvenience this may have caused. Please reach out to the support team for further assistance with your account.

For further assistance, please contact 866-589-3088 or email ptsupport@psionline.com.

Washington
1 review
0 helpful votes
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Very easy website you navigate.Very easy website you navigate.Very easy website you navigate.Very easy website you navigate.Very easy website you navigate.Don't be greedy.

Date of experience: December 10, 2024
Michigan
1 review
0 helpful votes
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This is a game changer
September 7, 2024

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Date of experience: August 28, 2024
Virginia
1 review
0 helpful votes
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I signed up for a test that wasn't complete for my licensure needs. Finding just the right exam wasn't intuitive and I suggest the filters for the search input and instructions on locating the correct exam are updated. I'm paying twice now to take the second component and would love to help this not happen to others. Thank you.

Date of experience: September 12, 2024
Samantha P. PSI Exams Rep
8 months ago

Thank you for reaching out and sharing your feedback regarding the exam registration process. We did attempt to contact you in response to your issue on Sept. 12,2024.

To assist you further, could you kindly provide your full name, exam confirmation number, and any specific details about your concern? Please send this information to CDcareweb@psionline.com, and our team will review your case promptly.

We also appreciate your suggestion regarding the filters and instructions on locating the correct exam. Your feedback is valuable, and we'll make sure it is passed along to the relevant team so that we can continue improving the user experience.

Again, thank you for your understanding and for bringing this to our attention. We are here to help.

Nevada
1 review
0 helpful votes
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Tabs were wonderful quality
October 26, 2024

We purchased the tabs for the 2020 NEC Electricians code book. They were delivered quickly and the quality was very nice.

Date of experience: October 16, 2024
Massachusetts
1 review
0 helpful votes
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Quick and easy!
November 16, 2024

Loved the convenience of downloading my tests on my computer

Date of experience: November 6, 2024
Virginia
1 review
0 helpful votes
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Great Experience
November 14, 2024

Great Experience. I have used a lot of similar products and this was great.

Date of experience: November 4, 2024
Arkansas
1 review
0 helpful votes
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Website is difficult to navigate and can be difficult to locate tests or find info about tests. Also is difficult to contact psi if taking a test and location is hard to find as some locations do not have visible signage

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 8, 2024
Samantha P. PSI Exams Rep
9 months ago

Thank you for your feedback. We're sorry to hear that you’ve had difficulty navigating the website and locating test information and we did attempt to contact you in response to your issue on Aug. 8,2024.

For assistance with these issues, please contact PSI directly at 866-589-3088 or via email at ptsupport@psionline.com. They should be able to help you with any difficulties you're facing.

We appreciate your patience and hope your experience improves moving forward.