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PSI Exams

Overview

PSI Exams has a rating of 3.9 stars from 7,819 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 11th among Education sites.

service
499
value
324
shipping
2
returns
268
quality
325
This company responds to reviews on average within 3 days
+106
How would you rate PSI Exams?
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Florida
1 review
0 helpful votes
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AMA-CPM Exam Prep
March 12, 2025

Excellent! Some of on the exam prep questions were also found in the actual final exam, or variations of these questions. A really good test to confirm your knowledge of the material before taking the final exam.

Date of experience: March 2, 2025
California
1 review
0 helpful votes
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I am really excited to start studying and getting back familiar with my text information. I am very thankful to my cousin for referring me to you guys This was a very fast process to log in and complete my purchase process I pray that this helps me to pass my test🙏🏾

Date of experience: February 27, 2025
Oklahoma
1 review
0 helpful votes
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Excellent layout and format
March 13, 2025

Excellent layout and format. I've used PSI twice now for my Insurance exams and have had absolutely no issues whatsoever. I am so pleased with this website.

Date of experience: March 3, 2025
Tennessee
1 review
0 helpful votes
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Simple
March 2, 2025

The website has been easy and simple to use. I purchased the study guide 350+ questions with a diagnostic on what I needed to focus on and it was totally correct based off my 1st attempt. I felt super confident on test day!

Date of experience: February 13, 2025
Massachusetts
1 review
0 helpful votes
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I had a very positive experience with my recent order. The entire ordering process was simple and user-friendly, making it easy to find what I needed. I'm truly excited about receiving the book, as I believe it will be a valuable resource for my studies. I'm confident it will enhance my understanding and help me achieve my academic goals. Overall, I am quite satisfied with the service provided, including the prompt confirmation of my order and the clear communication regarding shipping details.

Date of experience: February 9, 2025
Mississippi
1 review
0 helpful votes
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After spending nearly $4000 on books, exam prep materials and audio discs, I found it refreshingly easy and honestly uplifting and stress relieving to access and purchase actual PSI study material. Ya'll made it easy and comfortable. Your prices are great!

Date of experience: February 11, 2025
Washington
1 review
0 helpful votes
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State RE Test Preparation
May 1, 2025

The test had many questions and situations that were not addressed in the study guide. Overall, the guide is adequate, but I would not recommend the study guide as the only source for new or beginner real estate professionals.

Date of experience: April 14, 2025
Ohio
1 review
0 helpful votes
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Placed an order and the download would not complete. Called customer service and they couldn't help me fix it. They transferred my concern to another department and told me to wait 24 hours to see if it would be fixed. Then, they wanted me to provide them with feedback!

Date of experience: April 3, 2025
Samantha P. PSI Exams Rep
3 days ago

We're sorry to hear about the trouble you've experienced. We did attempt to contact you in response to your issue on April 5,2025.

For further assistance, please call 866-589-3088 or email ptsupport@psionline.com. They’ll be best equipped to help resolve the issue with your download.

Thank you for your patience, and we appreciate your feedback—it helps improve the service.

Illinois
1 review
0 helpful votes
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Why would you give me a text box to change my rating or not participate. Further misleading me? Now my rating is 0.

Take away misleading questions. And make more practice tests and also FREE resources

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 12, 2025
Samantha P. PSI Exams Rep
3 weeks ago

Thank you for your feedback—we sincerely apologize for any confusion or frustration you’ve experienced. We did attempt to contact you in response to your issue on March 14,2025.

For assistance to address your concerns, please contact our support team at 866-589-3088 or via email at ptsupport@psionline. Com.

We value your input and will share your suggestions about removing misleading questions, offering more practice tests, and providing free resources with the appropriate team to improve our services.

We appreciate your patience and are here to help with any further questions or concerns.

Arkansas
1 review
0 helpful votes
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Not enough calculations in practice tests
April 17, 2025
Updated review

There are not nearly enough calculations in the electrical masters practice tests. Like not even a 1/4 of what there needs to be. I was completely unprepared. Passed every single practice test.

Date of experience: April 7, 2025

One of the more pleasant experiences Ive had with test...
April 10, 2025
Previous review

One of the more pleasant experiences Ive had with test scheduling and resources.

Date of experience: March 31, 2025
Tennessee
1 review
0 helpful votes
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Site is very difficult to navigate
March 8, 2025

Site is very difficult to navigate. Information incomplete and misleading. No phone contact to call. They did call me after email, but all 3 reps poor English, very hard to communicate and not clear answers. Still don't know what the practice bundles include.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 26, 2025
Samantha P. PSI Exams Rep
1 month ago

Thank you for reaching out and sharing your experience. We're sorry to hear about your challenges while navigating. We did attempt to contact you in response to your issue on Feb. 28,2025.

For the most accurate and detailed information regarding the practice bundles, we encourage you to contact support@gmetrix. Net directly, as they are best equipped to assist. If you continue to experience difficulties, please let us know—we’re here to help in any way we can.

We appreciate your patience and understanding.

Maryland
1 review
0 helpful votes
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What am i rating, kind of stupid waste of time, just generate from love and there are no reasons for rating

Date of experience: April 15, 2025
Colorado
1 review
0 helpful votes
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This was the worst check out experience of my entire life. Made it so difficult to purchase and access my state and national exams. Horrible experience

Date of experience: April 5, 2025
Samantha P. PSI Exams Rep
3 days ago

We're sorry to hear about your experience. We did attempt to contact you in response to your issue on April 6,2025.

For further assistance and to help resolve the issue, please contact PSI Support directly at 866-589-3088 or email them at ptsupport@psionline.com.

They’ll be able to assist you with accessing your state and national exams. Thank you for your patience.

Missouri
1 review
0 helpful votes
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I purchased this test before and it didn't download. I contacted PSI and they did not do anything. I understand that I can only download it once, but the website said there was an error and didn't download.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 5, 2025
Samantha P. PSI Exams Rep
1 month ago

Thank you for reaching out. We did attempt to contact you in response to your issue on March 7,2025.

For assistance with your test download issue, please contact the support team at https://www.surveymonkey.com/r/hisetfeedback. They will be able to help you resolve the problem.

If you need any further assistance, feel free to let us know.

Minnesota
1 review
0 helpful votes
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Questions were not on the exam!
March 17, 2025

I found it somewhat hard but somewhat easy to actually find the practice exam on the website, it was only 2 hours instead of 6 like the NEC exam and most the questions weren't on the exam which I took the next day so I feel this was "ok" but didn't help me pass the test. I failed the next day. But it was only 25$ at least

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 7, 2025
Samantha P. PSI Exams Rep
1 month ago

Thanks for your message! We understand your concerns regarding the practice exam and are sorry to hear about your experience. We did attempt to contact you in response to your issue on March 8,2025.

For further assistance and to address these issues, please get in touch with our support team at support@psi. Memorang. Com. They will be able to provide more guidance and help with any questions you may have.

If there’s anything else we can do to support you, feel free to let us know.

New York
1 review
0 helpful votes
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I'm not totally satisfied
March 20, 2025

Because they added nj regulation,property and casualty when my exam was life and health,that's the course that I took,at kaplan online school.the test I need to take is accident and health.

Date of experience: March 20, 2025
Samantha P. PSI Exams Rep
1 month ago

We're sorry to hear about the issue with your exam content.

To assist you further, please provide your full name, exam confirmation number, and details of your concern to CDcareweb@psionline. Com. The support team will review your case and work on a resolution.

Let us know if you need any further assistance.

Virginia
1 review
0 helpful votes
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Voucher code did not work, reached out to customer service who said they would get back to me and never heard anything back. Had to go back to the sponsor to get a new code and luckily it worked.

Date of experience: April 7, 2025
Samantha P. PSI Exams Rep
1 week ago

Thank you for reaching out and letting us know. We're sorry to hear about the trouble you experienced with the voucher code.

For further assistance or to report the issue, please contact PSI Support directly at 866-589-3088 or email ptsupport@psionline. Com.

Glad to hear your new code worked, and wishing you all the best with your exam!

California
1 review
0 helpful votes
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I received an email link earlier with my profile. It is not working so I set-up a new one. Once I signed on, the course and test I signed up for (Broker - VA) is not in my profile by Life Health is?

Date of experience: April 18, 2025
South Carolina
1 review
0 helpful votes
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Purchaed wrong prep test for Life insurance as it was offered as prep for when I scheduled my Exam, I requested refund was told no refunds so I had to make an additional purchase to get the correct one.

Date of experience: April 9, 2025
Washington
1 review
0 helpful votes
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Better emailing or online
March 21, 2025

Better emailing or online. Called one time and spoke to someone who I couldn't understand so I asked them to speak to some who spoke clear English, there was no one else. I then asked her to speak slower and more clear and I still couldn't understand them. They asked me for some information and after a bit they just hung up on me. I wasn't to happy about it.

Date of experience: March 11, 2025