Overview
PSI Exams has a rating of 3.9 stars from 7,819 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 11th among Education sites.
The differentiation between the same test for member vs non-member is confusing, would be easier to have a choice within the order instead.
Very difficult website. Have had to call repeatedly and speak to more than 3 customer service reps and cannot access website easily. Requesting a refu nnd
These peaople think they more than the people taking the tests. Pertaining to the trades there are books PSI Exams uses to build their tests. While there are specific books they use to build the test, does not mean I HAVE to have the exact books to take the same test. As a matter of fact, I have heard from other journeyman and contractors that PSI Exams would not let them test even when the had the CORRECT books. I will be showing up for my journeyman's test and if they give me grief about the $1,200.00 worth of books I bought to make sure they were all the right book, I will contact the State of Oklahoma. This is bogus.
Thank you for sharing your concerns. We did attempt to contact you in response to your issue on February 27,2025.
For assistance with your exam-related issues, please contact PSI directly at 866-589-3088 or via email at ptsupport@psionline. Com. They are best equipped to address your situation and provide further guidance.
We understand your frustration and appreciate your feedback.
I've been waiting for test results for 4 days now. I sent an email and have called 3 times to try to get my test results with no luck.
We're sorry for the delay and the inconvenience you’ve experienced. We did attempt to contact you in response to your issue on April 5,2025.
To help us assist you more efficiently, please email CDcareweb@psionline.com with your full name, exam confirmation number, and a summary of your concern.
The team will follow up as soon as possible. Thank you for your patience!
Nothing but good so far. Everything is so easy to use. I have been using it for all of my study prep for all the exams I have taken in RT.
It has been great. I always get exactly what I need without issue.
Order for group was hard to find. I had to log into PSI a couple different times and ways before I find the group ordering.
I have reached out numerous times/calls and emails and no one seems to get back to me about an urgent issue i have with purchasing with psi
Website challenging to navigate. Not easy to find needed test. Way too many steps. 25 minutes to finally purchase HPCC Exam I needed. Ridiculous.
I don't know the name of the Customer Svc rep who helped me, but she did an excellent job. Also, when ordering an online practice test, it should be more clear that the test can only be taken ONCE, and if you want to take it a 2nd time then you have to pay for it again.
As noted, an explanation for each wrong answer in conjunction with where to study the item further would be very helpful.
Way better than flash cards!. The way the study pack were broken down it really helped me to see where I needed to focus my attentions. I passed the Exam on the first try with ease!
It's an experience that is not only easy but also enjoyable and enriching, allowing individuals to navigate through challenges effortlessly while gaining valuable insights along the way.
Wording of several questions is quite vague. Finding items is not easy and interactive chat is not helpful. I feel like I need a class to effectively use the site.
Thank you for your feedback, and we’re sorry to hear about the challenges you’re experiencing. We did attempt to contact you in response to your issue on February 27,2025.
For further assistance, please reach out to our support team directly at support@psi. Memorang. Com—they’ll be able to provide more detailed help.
We understand that clear questions and easy navigation are important, and your input helps us improve the experience.
Please don’t hesitate to contact the support team for guidance—they’re here to help you navigate the platform effectively.
So far so good. No real issues. There was not a long wait for assistance and I really appreciate that.
So far everything is good! If I have any other questions, I will contact the education director at Maryland real estate commission. Thank you.
I just started, as long as the information is current, everything is good.
I have requested help with this purchase 3 days ago. I did not get an email back or a solution for my problem Until this morning 2-20-2025. The Gentleman that helped this morning was great.
Thank you for the update. We're glad to hear the gentleman who assisted you this morning was helpful, and we did attempt to contact you in response to your issue on February 24,2025.
For any further assistance, please contact 866-589-3088 or email ptsupport@psionline. Com—our support team is here to help.
We appreciate your patience and value your feedback!
I love that you can ask your own questions with the AI learning feature... when I come to a question that I get wrong and need more clarification, this is such a helpful feature!
I just wanted to pay to take the test or schedule a test. Couldn't find answers via search or query.
I bought the 25$ 1 practice test package. I got confirmation and multiple emails but no code to actually access the test. Took five hours to get a response and receive my code. Once logged in they do give u access to 2 free practice test categories before the test which was nice. My 85 question test however, only contained questions from 1 category and some even repeated themselves, so ultimately I don't know if I'd recommend this package for this price specifically.
Thank you for sharing your experience with us. We’re sorry to hear about the issues you encountered with accessing your test and the concerns regarding the content of the practice test. We truly appreciate your feedback, as it helps us improve our services and we did attempt to contact you in response to your issue on February 5,2025.
For further assistance and to address any ongoing issues, please reach out to our support team at support@psi.memorang.com. They will be able to assist you more efficiently and resolve any remaining concerns.
Thank you for your patience, and we hope the rest of your experience improves from here.
Quick and easy! I have used PSI in the past and had others within my Company and past Companies use as well. Always a possitive experience
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.
We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.
Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out. We apologize for the difficulties you’re experiencing with the website and the inconvenience caused. We did attempt to contact you in response to your issue on March 14,2025.
To assist you more effectively, could you please provide the specific website you are having trouble with and the details of your concern? Kindly send this information to CDcareweb@psionline. Com.
We understand your frustration and are committed to resolving this matter as quickly as possible.
We appreciate your patience and look forward to assisting you.