Overview
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Thank you very much
La experiencia fue satisfactoria, un examen completo y la metodologia de evaluación la adecuada
Gracias por su apoyo fue un placer ver este test de libros para mi examen con exito
Bueno y rapido me gusto mucho el servicio gracias por su ayuda
En la experiencia que he o tenido he sentido que me ha ayudado
Me ha gustado mucho esta pagina, además siempre responde a tiempo tú preguntas
Ordering Delux multi-exam testing versus 'regular' single exam test is confusing
Despierta el sistema que se va a enfrentar un candidato.
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HA SIDO BUENA HASTA AHORA ESPERO Q SIGA ASI Y NO HAYAN COMPLICACIONES FUTURAS GRACIAS
No sé que me preguntó por qué no se inglés
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:):):):);)
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*******891
Excelente para estudiar para mi examen
Del estado
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Terrible! You need a Customer Service Phone #
We apologize for any frustration you've experienced and we did attempt to contact you in response to your issue on November 29,2023.
To address your concerns and provide assistance, please contact our support team at 866-589-3088 or via email at ptsupport@psionline.com.
We appreciate your feedback. Thank you for bringing this to our attention, and we look forward to assisting you promptly.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.
We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.
Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out to us we did attempt to contact you in response to your issue on February 28,2024.
To provide you with the assistance you need, we kindly ask you to contact us via email at CDcareweb@psionline.com.
We appreciate your patience and cooperation as we work to assist you effectively.