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Proxibid has a rating of 2 stars from 248 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Proxibid most frequently mention auction house, credit card and customer service. Proxibid ranks 161st among Auction sites.
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Huge rip-off for packing+shipping. When bidding over the 'net on a $55 item (small, 3lb), surcharges ($5.85), packing ($25) and shipping ($41.20) added more than $70 to the cost - significantly more than the item itself! Total scam.
Purchased FAKE Coin through ProxiBid! Disclaimer guarantees authenticity, they wont back it up! Having no luck talking to an individual at this company. Stay Away
Software is crappy, hard to make a profile... for me it was like a day until i git it working.
So there are fees:
- INTERNET PRDMIUM!: This means that you need to pay here a premium as you are buying online.:"DDDDDDDDDDDDDD
- tax: ofc, you pay the tax, not the seller... (maybe i'm just European and don't get it)
- packaging + post
Than they ask for your full credit card info to be saved. And after the auction when the seller will be sooo nice to finally charge it, you will need to live ur card sble to do online oayments. You will wait days...
Something happens?: You pay a charge for it.
Never seen such a bad business model...
I was attempting to bid on cars at The Raliegh Classic and it would not allow me to bid. This is after they put a $5000. 00 hold on my credit card. DO NOT USE THIS SERVICE!
Cant log in after not using for a few months. After that now the auction wont move to the succeeding page. Stays on page 1 even if I change the page or item number. Now they don't even give assistants.
Ordered 5 or 6 things from Proxibid. Companies charge more than quadruple for shipping than what it actually costs, but refuse to tell you the shipping charges until after you've purchased the item, which is how they TRAP you.
Items purchased were not as described & missing many pieces, but no refunds are allowed.
I do auctions for a living and this is absolutely the worst auction experience i've ever had. 1 star is too good for them.
Some auctions companies are doing shill bidding and Proxibid supports them because of the revenue they generate to Proxibid.
ABSOLUTELY LOVE Proxibid. I bought my daughters first cars on your site. I have spent literally thousands and thousands of dollars and have bought stuff that I would not have had an opportunity to buy otherwise. If you do your research on the items you are interested in, you will not be disappointed. The only thing that gets to me is the BUYERS PREMIUM. It continues to sky rocket. I was on one auction site and the BUYERS Premium was 26%. UHG! Over All my experience has been WONDERFUL!
Check the terms of sale carefully guys. This is a direct except:
'At the request of the auction company, this auction permits bids to be placed by the auctioneer, an employee of the auctioneer, or the seller or an agent on the seller's behalf. While Proxibid's Unified User Agreement prohibits this behavior, in accordance with UCC 2-328, this auction is permitted to engage in this activity by providing this clear disclosure to you, the bidder.'
And part 2, same auction:
'This auction company has requested and been granted access to see all bids placed including any maximum pre-bids. This auction is permitted to engage in this activity by providing this clear disclosure to you, the bidder.'
So, in a nutshell, it is somehow okay to allow the seller to not only see the bids before the auction starts, but to place their own bids. Sellers are plain kicked off of Ebay for that crap, it's called shill bidding, and reputable companies stay away from it like the plague. But not Proxibid.
Auction company backed they have 0% interest in making sure you get what was advertised. Any misrepresented items no matter how bad the item is misrepresented will NOT BE RESOLVED by proxy bid the only issue they will try to get resolved is the money you owe them regardless of what the Auction house has done wrong. There are many good reliable upstanding companies out there that do this right but proxy bid is not one of them.
Offer no consumer protections, aside from talking to sellers. Other then seller having a ein do no vetting or shipping practices. Use their site knowing that if anything goes bad you have to find a way to settle it basically on your own.
I was bidding on equipment at an out of state auction, I purchased one and was extremely pleased with my purchase. What happened was day of the auction, I had a busy day and I wanted two items, so I bid a thousand over what should have gone. One went to $4,800 I got outbit at 3800 i added a grand. I thought I had it at $4200 and when the auction ended they maxed my bid. Normally you would think, wow, I miraculously picked the exact number everyone else stopped before, what luck!... Not so, Same auction, I bid on a bucket truck, the bid sat at $2100, no one outbid me. I bumped my max to $2800, Auction ended and I happened to win that one too at $2800? I'm calling shenanigans, plus this auction has a 17% buyers fee, that I was aware of, but I am still a bit annoyed that they maxed out both my bids. If I had had the time to sit through the auction, I would have likely saved $700 plus 17% of $700 on the one, or $800 bucks, and $600 plus 17% on the other. So they robbed me for about $1500 this auction. In other words if you have the time and patience to sit through the auction, you can prevent the fraud. Also now that I think about it, I was boosting myself up not waiting till auction day. I kept raising my max bid and everytime the other bids would get close I would raise it more like to discourage would be competitors, obviously proxibid who gets a cut has access to the backend and knows your max bid so they just steal the money, i never would have found this thread if I didn't believe it was too impossible to have guessed the winning max on both items, the odds are astronomical. P.s. I see some other guy complained and got blacklisted, this is just a lesson for me to know how to bid, if you like an item, wait till the last minute or get stuck! Good luck! Below are two snippets of my screen, on the left is my max bid, and on the right is what they bid me up to.
Have spent thousands on this site across probably 10 different auction companies. There are some major problems that Proxibid knows about and even encourages. I don't know the exact fee structure but obviously Proxibid is getting a percentage otherwise they would remove the scammers.
First of all the auction companies set their own terms, meaning they decide their premium, shipping and handling costs, how long they have to ship items, return policies etc...
There are a select few auction companies on there which mostly give accurate listings and don't overcharge for shipping and handling but they are few and far between. Just like Proxibid, the auction houses don't own the things they sell but they get a percentage of the sales which incentivizes them to get as much money as they can.
So in all auctions there's an incentive to hide flaws, but in this situation unlike Ebay Proxibid does everything they can to protect dishonest sellers.
The most common tactic the auction houses use is shill bidding. They use a house bidder to bid items up to people's max bids. Proxibid allows this as long as the auction house makes a disclosure in their terms of service.
Also they exaggerate things quality and value, to the point of fraud in the listings, they don't disclose mechanical problems on vehicles. They sell coins and collectibles which are listed at a much higher grade than they actually are. I've personally reported the worst sellers to Proxibid and they said if I don't like it don't bid in the auctions.
Proxibid protects the sellers, by telling you to work it out with the seller when 9 out of 10 times the seller knows about it and will just say all sales are final. They don't make feedback comments public and they let the sellers inflate their feedback by buying their own stuff. You'll notice most scam companies have thousands of 4-5 star feedback. They don't make the comments public so people who are mentioning the scam don't ruin it.
To be honest statistically, if you buy on the site more than a couple times you will get scammed. They can make a lot more money this way so even the auction companies that start out legit usually start scamming as well. I went back to Ebay to source my items. At least they have buyer protection policies there.
I have purchased items and did not receive the correct parts although i was told if it was not correct that they would correct it. This was and continues to be ignored. BEWARE OF THIS COMPANY.
Buyers beware! I bid on an item in one of their auctions. I won the bid (power washer worth at least $500) for only $10! There was NO RESERVE on the item. I had also won another item. I was informed upon pick up that the seller was not going to sell me the power washer because they wanted more money for it. BUT THERE WAS NO RESEVE! So I said I would not be picking up the other item I won, as the power washer was what I really wanted. So they black listed me from Proxibid. Proxibid stated their understanding but said they would only stand by the buyer regardless. There are better auction companies out there! Look at the reviews for Proxibid... there are many many many comments like mine.
Proxibid is good until you get scammed. Be warned, they ALWAYS side with the seller, and are NO help whatsoever if you find yourself in a bad place. Make no mistake, even if an item is misrepresented, which was the situation in my case... (I bought a card listed as first edition but it wasn't) they will do nothing to help you. I got my item authenticated by a professional (as part of their filling a case requirement) and all Proxibid did was contact the seller on my behalf... What a joke. That is them "trying" to help you. Their help only involves contacting the company, which you can do yourself. If they buyer doesn't want to work with you (which they almost never will), well thats the end of your case... sucks for you. I wish I would have known this before I started bidding. Don't get fooled into thinking they are the most "Trusted site for connecting buyers and sellers for high valued items" as they claim. You will get the short end of the straw with these guys. Unless of course you're a seller. If you're a seller looking to scam people, look no further! Proxibid is your safe haven, you don't have to worry about false titles, listing descriptions, or photos. None of it will mater, sellers always win here.
I've attached a photo of what i bough as "1st edition" and what a "First edition" case actualy looks like. I sent these same photos along with a authenticated note from a professional and still nothing. Pathetic
I bid on a couple of used mini excavators where both items had reached live bidding and had reached fair market values for the machines, and yet all of a sudden during this the items both got "PASSED" by the auctioneer. No sale was made. Both machines received decent bids very close to their fair market values. This means both these items had undeclared Reserve prices set for them which were not met. No indication of what these Reserves were is supplied anywhere at Proxibid. Proxibid has a policy that any item can have a reserve price and they do not have to disclose it. So if this is true, then why should you bid on anything any time if you have no idea what the reserve is? Why waste your time bidding on deliberately overpriced stuff? The seller will set some high reserve that you do not know and if the live auction does not meet their fancy then BOOM the sale goes to PASSED. Quality auctions like Ebay do not allow this practice for obvious reasons, because it is unethical. Proxibid is a rigged auction that favors sellers. I am not even going to get into the "shill" bidding the do, read some of the other complaints listed here for that.
Once again proxibid logs me out as I'm live bidding. Missed another item because of them, this happens so often and till you get logged back in the item is sold. Either this happens or when winning the bid, it just happens to be your maximum bid. Dont use them.!
Surprise! I bought a junk non-running car for which I thought was cheap until I got the invoice with sixty-two percent added on for their scumbag ripoff fees.
Then, they claim I bid on a truck, which I did not. They called me and I told them they got the wrong guy. The btch loudly told me that I was blacklisted and hung up on me.
I looked at my email to find an invoice for an extra $7,200 in fees added to that price! What the F?
About half hour later I get a text from my credit card company saying they charged my card $3640 in fees plus another $250 they claim for not buying a truck I never bid on.
The credit card they charged wasn't even on my proxibid account!
I called my card company immediately and filed fraud charges. They closed my account and now all my automatic bill payments not getting paid and it's a total nightmare.
I noticed the same truck listed the following week and the shill bidder seller had the exact same high bid amount as before. I thought shill bidding was illegal.
NEVER EVER USE THESE CROOKED PEOPLE! NEVER USE SIERRA AUCTION! THE WHOLE
OPERATION IS A TOTAL SCAM!
Plus everything they sell is defective in some way and they rarely disclose any of it.
You will hate yourself for getting ripped off by this huge scam.
AVOID THEM IF AT ALL POSSIBLE!
Stealing money, fraud, misrepresentation, no accountability. See attached picture, someone is maxing out bids when they come in to make more money on the item. No one would bid on a higher priced item that has 5 others choose from that are below $20 and then one sky rockets to $110? No one would keep biding on the single item other then the seller. These pictured were all listed together in the same auction yet one jumps? Use common sense its because someone put what they are willing to pay in a max bid and the seller outbids to keep moving the price up.
Answer: You can end up winning the item anywhere between your initial bid and your high bid. Very often we see the pre-bids are outbid, especially if there is a live onsite crowd. Best advice is to put only the amount you feel good about paying and not a dollar more. When you can, participate live. Not only is it fun, but you can enter your bids as the increments go up. Always be sure your computer is working, close things you do not need running in the background. Also, keep in mind if your max bid is 500, someone onsite might win it for 500-dollars and you are outbid, even though the dollar amount is the same. This happens when you are the highest bidder at 475 and the last bidder happens to be someone in the crowd at 500-dollars. In those cases, it might be good for the person running the Proxibid application to know that you are a max bidder for 500 as well, so they can fight to get your bid in first, before an onsite ringer beats you to it. At that point the onsite bidder has to outbid you for 525, if that is what the increment still is. When you are live online it's really a lot of fun and probably makes much more sense, especially when there is audio, what is going on and why you might be paying your max. If you ever feel treated unfairly as an online bidder, contact Proxibid and also contact the auctioneer for whatever company you are using and ask how you ended up at your max. Hope this helps! Proxibid is supposed to be a fun, easy and enjoyable experience.
Answer: Proxibid refuses to answer my email.
Answer: Dear Frank O. Thank you for using SiteJabber to reach out to Proxibid. To ensure responses are expedited, we recommend visiting Proxibid's Contact Us page and connect via phone or email. Our platform joins buyers and sellers together to purchase highly valued items. Any specific details are passed through us by the sellers using our services. When you have questions about shipping, it's best to review the Terms of Sale section of the event. If your question or concern isn't outlined, please contact the seller directly. You can find a seller's contact information on their landing page within our site or on the event listing. To find a seller and any of their events, use can use the Browse By search option on our site. Just make sure to select Companies as your search choice. We hope this addresses your inquiry. As always, if you need additional assistance or have more questions about Proxibid, visit the Contact Us page on Proxibid's website. Our Client Service Professionals are happy to help. We look forward to seeing you on the Proxibid platform! Gabriel S. Senior Manager of Operations Proxibid, Inc.
Answer: Dear Susann G. Thank you for using SiteJabber to reach out to Proxibid. To ensure responses are expedited, we recommend visiting Proxibid's Contact Us page and connect via phone. To protect the security and integrity of your account, it is Proxibid's policy to speak to our customers directly when handling any major changes to their account. Once we have verified your account details, we can then review your account for closure. We hope this addresses your inquiry. Gabriel S. Senior Manager of Operations Proxibid, Inc.
Answer: Anita C., Thank you for using SiteJabber to reach out to Proxibid. To ensure responses are expedited, we recommend visiting Proxibid's Contact Us page and connect via phone or email. Proxibid has the industry's most robust online bidding platform which boasts a 99.99% uptime. Our technology team is constantly making improvements to the online bidding experience, and bidders can bid with confidence on Proxibid. We hope this addresses your inquiry. As always, if you need additional assistance or have more questions about Proxibid, visit the Contact Us page on Proxibid's website. Our Client Service Professionals are happy to help. We look forward to seeing you on the Proxibid platform! Gabriel S. Senior Manager of Operations Proxibid, Inc.
Answer: Michael S., Thank you for using SiteJabber to reach out to Proxibid. To ensure responses are expedited, we recommend visiting Proxibid's Contact Us page and connect via phone or email. Proxibid is an online platform serving as a conduit for commerce between Buyer and Seller. Listings and events on the Proxibid platform are managed by separate business entities ("Sellers"). When a Buyer registers for an event or bids on a listing, the Buyer enters into an agreement with the Seller via the Seller's Terms of Sale ("ToS"). Each Seller should outline their payment options and associated fee schedule for the specific event. Each event may have a unique ToS; therefore, we suggest reviewing the event's ToS or contact the Seller directly. We hope this information addresses your inquiry. As always, if you need additional assistance or have more questions about Proxibid, visit the Contact Us page on Proxibid's website to review our FAQs (Frequently Asked Questions) or contact us directly. Our Client Service Professionals are happy to help. Thank you for supporting our commitment to excellence we appreciate your business and look forward to seeing you on the Proxibid platform! Gabriel S. Proxibid Sr. Manager of Operations
Proxibid is the world’s most trusted platform for buying and selling highly-valued items. Proxibid's platform was built to serve highly fragmented, traditionally offline industries with recurring sales of valuable assets. Proxibid developed proprietary technology to serve high-value transactions online including flexible transaction technology, sophisticated risk management solutions, integrated payments options, and a robust Marketplace.
Proxibid's flexible transaction technology offers live auction, timed auction, and buy now/make offer sales formats to provide buyers and sellers the opportunity to buy and sell inventory across the world regardless of venue or category. MarketGuard™ is Proxibid's bank-quality fraud detection, risk mitigation, and dispute resolutions product sellers leverage to ensure buyers are who they say they are before participating online. Proxibid's integrated payment solutions (APN and ProxiPay), offer seller-initiated credit card, wire, and escro...