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PropertyRecord.comReviews 756

4.0

From the business

Look up a home valuation report for any piece of real estate in North America. Fast access to any home valuation report you need.


propertyrecord.com
Wilmington, DE, United States
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PropertyRecord.com Reviews Summary

The company exhibits a generally positive reputation, particularly for its responsive and effective customer service, with many customers praising the quick resolution of billing issues and refunds. The quality of the reports provided is often highlighted as thorough and useful. However, a recurring concern involves unexpected monthly charges, with customers expressing frustration over unclear enrollment terms and hidden fees. This lack of transparency has led to dissatisfaction among some users. Overall, while the customer support is commendable, enhancing clarity around pricing structures could significantly improve the customer experience.

This summary is generated by AI, based on text from customer reviews

service
82
value
86
quality
87
This company responds to reviews on average within 2 days
Washington
1 review
1 helpful vote
Follow Steve O.
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The site appears to be pretty complete. I am planning on selling my home and wanted to see more than just what real estate agents had to say. I thinkl it is worth the small investment.

Date of experience: October 23, 2013
Karmen J. — PropertyRecord.com Rep
over a year old

Thank You Steve,

We genuinely appreciate your feedback. If there is anything that we can do to
Improve your experience in the future, please do not hesitate to contact me at
manager@propertyrecord.com

Oklahoma
2 reviews
1 helpful vote
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Nice service that compiles info from numerous sites into one place. Helpful but I am glad it was only $2 as the info is out there.

Date of experience: October 22, 2013
Karmen J. — PropertyRecord.com Rep
over a year old

Thank You PJM,

We genuinely appreciate your feedback. If there is anything that we can do to
Improve your experience in the future, please do not hesitate to contact me at
manager@propertyrecord.com

Missouri
1 review
17 helpful votes
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It took me a long time to finally get my report. There were so many steps to go through before i was able t access the report. I did appreciate Cody's several reminders that he should be contacted if there are any problems. I like his picture. He appears to be a very friendly and HONEST person. I hope I'm right about this!. I found it quite confusing when I was asked if I wanted the super website for a yearly review of properties. I had to read the instructions several times to make sure that I would not sign up for something that I did not want. I had already printed my name and other info and decided to read the info again so I deleted my name and other info. Otherwise I would have been signed up for almost $200.00.

Date of experience: October 15, 2013
Karmen J. — PropertyRecord.com Rep
over a year old

Thank You Shirlev,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Michigan
1 review
1 helpful vote
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It didn't give me any new information. The actual price is not given and neither the sale price.
It wasn't useful

Date of experience: October 15, 2013
Karmen J. — PropertyRecord.com Rep
over a year old

Hello Gabriela,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.

Thank You

Kentucky
1 review
2 helpful votes
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This Website is a rip off! It showed 0 bedrooms, 0 baths, 0 square feet for my home but said it was worth $90,000.00. I was ripped off! Stay Away from these crooks. They sell you information you can look up on Zillow.com and google.com yourself.

Date of experience: October 15, 2013
Karmen J. — PropertyRecord.com Rep
over a year old

Hello Roger,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.

Thank You

Washington
1 review
0 helpful votes
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Having the google earth view of the property was a nice feature that was included in my report.

Date of experience: October 14, 2013
Karmen J. — PropertyRecord.com Rep
over a year old

Thank You Christina,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

New Hampshire
1 review
0 helpful votes
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Not really any information about the house. Did tell me who sex offenders are in the neighborhood.

Date of experience: October 13, 2013
Karmen J. — PropertyRecord.com Rep
over a year old

Hello,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.

Thank You

Indiana
1 review
1 helpful vote
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Overall decent information, there just wasn't enough information for what I was looking for and that isn't any fault of your own. :))

Date of experience: October 10, 2013
Karmen J. — PropertyRecord.com Rep
over a year old

Thank You Janie,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Best Regards,
Karmen J

Ohio
1 review
1 helpful vote
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There's nothing there
October 9, 2013

There's nothing there. The google sky map indicator wasn't even on the right property. Of course, I guess, what do you expect for a buck!

Date of experience: October 9, 2013
Karmen J. — PropertyRecord.com Rep
over a year old

Hello Patrick,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.

Thank You

Virginia
1 review
1 helpful vote
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This site provided me with the info I needed to help make some decisions. I especially appreciate the sex offender list. Thank you very much!

Date of experience: August 16, 2013
Karmen J. — PropertyRecord.com Rep
over a year old

Great feedback, Garv! Thank you, we genuinely appreciate it and we’re happy to hear we assisted you in finding the information you needed.

Virginia
1 review
9 helpful votes
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I thought the website was a very good site. Easy to use. Only cost $1.00 for record of property. I would have liked to see/know what time frame the record went back to; ie; as of July 1st 2013 the property record shows...
I also found it a bit difficult to understand after you pay the $1.00 by entering your credit card info you are asked if you want to pay $180.00 for 25 searches a month. I was afraid I was going to sign up for that when in fact I did not want to. That should be a bit clearer. I did like the information about sexual offenders in the area, location of schools, fire department, police etc... I thought the report provided a good deal of info.

Date of experience: July 22, 2013
Karmen J. — PropertyRecord.com Rep
over a year old

Thank You James,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

California
1 review
1 helpful vote
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My experience was very simple, quick and delivered the information and more that I needed in a rush.

On line chat was very helpful and useful, as I was guided and assisted through to whom and was needed.

I would recommend the use of this site, the price is so little in comparison the information that is given. For instance rental value of property is usually above 150.00 but this website give you this information with the breakdown of others local rentals with their radius. I was pleasantly surprised to have this information.

Date of experience: July 17, 2013
Karmen J. — PropertyRecord.com Rep
over a year old

Thank You Marilyn,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Tennessee
1 review
0 helpful votes
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A lot more information than I expected to find. Very informative.

Date of experience: July 16, 2013
Karmen J. — PropertyRecord.com Rep
over a year old

Thank You Brain,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Michigan
1 review
1 helpful vote
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The review I got was good, but Im still looking for public records for the property to see if anything has ever happened on it.

Date of experience: July 16, 2013
Karmen J. — PropertyRecord.com Rep
over a year old

Thank You Caren,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Washington
2 reviews
1 helpful vote
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Both of my parents died resectlly, i need to sell their home, this information is of great help all in one place

Date of experience: July 15, 2013
Karmen J. — PropertyRecord.com Rep
over a year old

Thank You Gerri,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com