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Look up a home valuation report for any piece of real estate in North America. Fast access to any home valuation report you need.
PropertyRecord.com Reviews Summary
The company exhibits a generally positive reputation, particularly for its responsive and effective customer service, with many customers praising the quick resolution of billing issues and refunds. The quality of the reports provided is often highlighted as thorough and useful. However, a recurring concern involves unexpected monthly charges, with customers expressing frustration over unclear enrollment terms and hidden fees. This lack of transparency has led to dissatisfaction among some users. Overall, while the customer support is commendable, enhancing clarity around pricing structures could significantly improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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This is not what I am looking for, this just the property deed we now live in the house on that property!
Service was courteous and prompt, which is saying a lot these days!
Thank You Brian,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com
The report was timely and Brian was very responsive on providing me the results I requested. I will definitely use this resource again.
Thank You Beniamin,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com
Got all the info I needed; used live chat and had an answer emailed to me w/in 20 minutes; very professional and polite; couldn't be happier! Kim
Thank You Kim,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com
Very helpful! Property Management would not give this information to me. I need this name to help me with a $907.00 SMUD bill that due to a faulty water heater. I wish I would have had this information earlier. Thanks for your help.
Thank You Peggy,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com
Said report was a $1 and then charged my card $19. They have promised a refund. I hope I receive it.
Hello Fred,
We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.
Thank You
This website is ture to their word. I had something missing in my report and they sent it to me in like 5 mins. - thanks
Thank You Tammy,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com
I haven't recieved any info what-so-ever. Report I got was completely blank. I've tried contacting them twice & still haven't recieved any info. Worst part is I was told the report cost $1 to pull... my account was charged $18.95. DO NOT USE THIS SITE- seems like a scam to me!
Hello Kait,
We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.
Thank You
I got the information I needed, was a bit of a sceptic but they are fast and have great customer service.
Kevin K
Thank You Kevin,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com
I was very happy with my experience. I was pleased with the information I received and even more pleased with the customer service. While viewing my report they popped up on my screen and asked if there was anything I felt my report was missing. I told them actually what I wanted most was the name of the current owner of the property and the date it was sold last. Brian Thompson ( the rep) got right on it and got back to me with the info I requested at no additional cost. Then I realized I had accidentally given him the wrong address ( made a typo) and asked if he wouldn't mind going back and starting over. He did not hesitate and again relayed the info quickly and free of any additional charge. He checked on me twice after asking if there was anything else he could do. Very impressed especially considering it's near impossible to reach cust. Service at any company let alone on Thanksgiving day. I highly recommend using their services.
Thank You Kalea,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com
Brian went above and beyond to locate an additional report on my property. Thank you Brian. I appreciate the extra effort.
Thank You Alice,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com
I was very pleased with the information provided and when I didn't see what I was looking for I reached out to their customer service and with in a matter of minuites They had sent me the information. PropertyRecord.com is outstanding.
Thank You Alexander,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com
Brian (Customer Service Rep.) was most helpful in directing the requested information to my email address. The cost of this information only cost $1 and no other strings attached. Thank You
Thank You Bob,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com
You said you could not find my address. Then I gave you my address again as my look up for any other properties. I paid extra for a detailed report which i did not get. The value for my property was nothing new like you said. It is available anywhere. Very dissappoited.
Hello Grace,
We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.
Thank You
I was ot aware ofte site, bt was glad tht I did. I am selling my house anI wanted to see what you thought it may be worth. Alhough I do not fully agree withyou, I can ork with yourfiures. We upgred to more expensie materials, and gave the house better curb ppeal with gbles, stone ront, etc, nd vaulted ceilings, plus a unroom and ten foot basement with workshop. But that is something you ould not know. You also woul not know that all interior doors re six panel SOLID oak, including the closet door.
I leared what I wanted to know from yor listso all in all i am happy and woul recommend your site to anyone wo has a eed for your services. Thank you... Dave Channell
Thank You David,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com
I found it to be very good and answered my inquiry.
Thank You Mercedes,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com
I just love this house and want to buy it one day soon. Your website has been very helpful.
Thank You Rochelle,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com
Great web-site, I will recommend this site to all of my business friends.
Thank You Tony G,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com
I don't feel I received everything I was told would be included in the report. The basic ($1.00) reports includes:
Property Records (inacurrate puchase history amount)
Background of home
Property Type
Recent Sale Information
Square Footage of Home
Property Evaluations (Zesstimate? Really?)
Financial Liability (not included)
Date Originally Built.
I almost, accidentally signed up for the $180/year subscription. It is not obvious on that page that you are actually buying the subscription; not simply creating your password for the site.
Purchased additional reports I have yet to see...
Hello S P,
We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.
Thank You
This website didn't include title or lien information. Very pedestrian report.
Hello Darcy,
We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.
Thank You
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Kevin,
We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.
Thank You