ProofProntoReviews 500

During the past 4 years I've purchased 3 of the VP-78 recorder pens to use in my business. Initially the pens worked well. But now none of the pens is working. They fully charge, but do not record. I have contacted customer service, but I have not received any response. I'm simply looking for a possible technical solution so I can use these devices.

Purchased an i-gotU GT120B and got it in a bubble wrap envelope without a purchase recipt. Attempted to contact seller repeatedly and got no response to either my phone calls od messages sent to them. Sunsequently learned that their return policy for the item was undesirble. A 20% restocking fee for unopened an unopend box and a 50% return fee if the box was opened. I will never urchase anything form this seller again.

I have tried to contact these people and have been unsuccessful. I have submitted questions 6 times and have yet to get an answer. I have called no less than 10 times and have been unsuccessful in getting to talk to someone. I would like to purchase some of their products but I would like to ask a few questions first. When I read their reviews I wonder if I really want to do business with the people. If I have any problems or questions after I spend my hard earned money will I be able to get in contact with them as I am having such a hard time contacting them before making a purchase.

I sent 3 emails to this company to get clarification on the usage of the device. The instructions are written in Korean which I do not read or write and the English is ambiguous at best. Instead of answering each question, they referred me back to the instructions. I made one last attempt to communicate and they stopped responding. I got PayPal involved to get a refund. Btw, item had to be returned at my expense. AVOID this company at all costs.

The product is difficult to set up. The directions are impossible to understand. After literally reading the directions for days, I decided it wasn't worth it. I put everything back in the package exactly as it had come to get it returned. When I reached out to the company to return they said they don't take returns if the product's package has been opened. LOL. What a joke. I guess this is why I will stick with Amazon Prime for all of my online shopping. At least I know I can return products that I don't like.