ProofPronto has a rating of 2.85 stars from 7,987 reviews, indicating that most customers are generally dissatisfied with their purchases. ProofPronto ranks 9th among Security Cameras sites.
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Excellent Firm. The big plus is that a customer can actually reach someone - by telephone or online - to help them with orders. MEGA KUDOS to your firm. It makes the rest of the competition look like bottom feeders, by comparison. The cost of having people to answer questions if more than offset by the addition new and repeat business - and positive word of mouth advertising - generated by this customer friendly approach.
I sent 3 emails to this company to get clarification on the usage of the device. The instructions are written in Korean which I do not read or write and the English is ambiguous at best. Instead of answering each question, they referred me back to the instructions. I made one last attempt to communicate and they stopped responding. I got PayPal involved to get a refund. Btw, item had to be returned at my expense. AVOID this company at all costs.
Excellent Firm. The big plus is that a customer can actually reach someone - by telephone or online - to help them with orders. MEGA KUDOS to your firm. It makes the rest of the competition look like bottom feeders, by comparison. The cost of having people to answer questions if more than offset by the addition new and repeat business - and positive word of mouth advertising - generated by this customer friendly approach.
really smooth check out for a guest
im a musician and very excited about this product I suggest you market it to the songwriting community to compete against the apps on the phones for that specific use. yours may be much more user friendly
in previous life I was a biz owner so take my advice...!!haha$$$$$$$$
thank you
EXCITED!!
Robert
Your website is very simple to use and I easily found what I wanted. Will purchase video surveillance soon. Thanks! S Mullins
Fairly easy to order. Video enabled me to feel more confident it was what I could use. Reviews also helped.
Very good! BUT, I would have liked to purchase adapters for $15 but could not go back .
Thank you! Take care!
Your site is easy to use. But the "secret" mike was HUGE! I didn't expect that. Oh well, you never advertised it as tiny. I just assumed.
Best options I found, battery life and hour capacity for devices... I hope its not too good to be true! But excited to try them out
Simple and fast ordering. A lot of information about the product without having to search.Fast delivery Exactly on time with what was promised without having to contact customer. Great service!!!!!
ordering was a snap. Been using the Products i've purchased. Gave me plenty of insight on how my spouse thinks and that she is still pursing her love interested while "trying" to work things out in our marriage.
Everything went well with the purchase. Slightly disappointed with the product because it seems to do a lot of background noise amplification when there is no other dominant sounds being recorded.
Website has lots of info about products, and is easy to navigate.
Shipping time was lightning fast - i paid for expedited shipping, and it arrived even sooner than projected, which was awesome!
I haven't listened back to the recording yet, so i cant say how well the recorder actually works.
I do have one small complaint: Little magnet fell off the device when i removed it from desk, and I wasn't able to find it. Replacement magnets cost $20 for a set of 2, which seems really steep.
delivery of the product was quick and easy, can't ask for better, but the digital recorder leaves a lot to be desired, poor quality, not easily navigated. I think I'd have done better at Radio Shack
Contacted you regarding another product and I haven't received a response. This was regarding the wall cam adapter which isn't working
The recorder was delivered and two days later the device is all and exactly as described. It's charged and working just as described. Now I can save the words and melody of songs and poems that seem to come to me best when I'm driving and can't remember well enough to write later. Thank you.
Easy to use website had no problems. Received order at a decent time. Haven't try product yet but will be back to leave a review on it as well.
During the past 4 years I've purchased 3 of the VP-78 recorder pens to use in my business. Initially the pens worked well. But now none of the pens is working. They fully charge, but do not record. I have contacted customer service, but I have not received any response. I'm simply looking for a possible technical solution so I can use these devices.
Products used:
Voice Recorder pens
I had to place the order twice. After I entered my credit card information the first time and hit submit, an error on page message appeared.I then had to place the order a second time.
product description was a bit lacking - had to go to multiple sites to get all needed info. You beat the next by $5
Good thing I'm frugal
Stacy, I've decided that you're no longer just the best and the greatest. You're also a super genius!
Thank you and Tim for all of your help.
Michael
The best prices out there. I've searched many places online for what I need and to have been offered such fast shipping?! I cannot wait to receive my package from you all. I look forward to purchasing from you again. Thank you!
Love the product! Works as stated. Arrived morning of next business day as requested! Excellent experience!!
ProofPronto offers good quality with good prices. Shipping is great, especially good is their using packages that provide confidentiality. Customer service is responsive. So far, one week after receiving my order, I am a satisfied customer.
I contacted customer service via email that somehow the quantity on one of my two orders should have been 1 rather than 2. I never received a response and so had to pay for two items rather than the one I intended to order. This is the reasoning for my ratings in your survey. The products are just fine but the extra unintended cost did affect my bottom line.
The website is easy to navigate and very efficient. Unfortunately both recorders are not only human voice activated but any noise, sound, etc.
Thank you!
The associate I spoke with on the phone was superlative in answering all my questions and giving me advice. Thank you !
Hello G, thanks for your comments. The measurements of the device as well as pictures of it being held are on the product page. Please reach out to us if you have further questions.