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ProofPronto

Overview

ProofPronto has a rating of 4.7 stars from 498 reviews, indicating that most customers are generally satisfied with their purchases. ProofPronto ranks 133rd among Security Cameras sites.

service
5
value
4
shipping
4
returns
3
quality
4

Instant Feedback

6,984 reviews
How would you rate ProofPronto?
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Dorothy S.
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I'm technologically challenged but it says in the description that this is easy to use. I hope so. I haven't used it yet so it's not fair for me to give it a rating

Date of experience: June 11, 2020
Ken E.
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Very quick as stated
December 9, 2014

Very quick as stated
The second order was faster than the first and that's hard to believe today. The products are great. The little usb recorder is the best ever!

Date of experience: December 9, 2014
jerry p.
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Product was delivered on time
January 23, 2017

Product was delivered on time. Too soon to evaluate the product as it just came in today. Has to be fully charged before a test of the product can be made.

Date of experience: January 23, 2017
Barbara S.
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Very fast and easy to place an order
August 29, 2019

Very fast and easy to place an order. I'm using the device to record dog barking from a neighbor. The neighbor is 60 to 80 feet away, and the clarity of this little unit is superb.

Date of experience: August 29, 2019
Vee M.
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Easy First time ordering from this company...
September 12, 2018

Easy First time ordering from this company... Will wait and see if products arrive on time and are accurate...
Products arrived super fast and were as described!

Date of experience: September 12, 2018
JOE M.
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The service was great, it arrived on time and the product works great. I could not be more pleased with the product and your service. I will recommend you to others. Thanks, J.A.M.

Date of experience: June 17, 2016
Douglas M.
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Information was sufficient to make the right decision on the product needed. Ordering was simple. The free Norton Shopping Guarantee was very appreciated.

Date of experience: September 13, 2018
Kenneth R.
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I ordered the product and it shipped on the same day I ordered it and received the order two days later. I am very impressed with the recording and playback quality.

Date of experience: September 2, 2020
David B.
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I've ordered one of these items a few months ago but it didn't last more than 3 months...the top switch turns freely and doesn't turn on or off anymore...very disappointing.

Date of experience: November 9, 2019
Ed W.
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The website is easy to navigate and very efficient. Unfortunately both recorders are not only human voice activated but any noise, sound, etc.
Thank you!

Date of experience: May 8, 2019
D D.
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Very easy so far
October 13, 2016

Very easy so far. Received it as promised. Tracking information was sent to me immediately and the follow up emails were fantastic. I hope that camera is everything advertised.

Date of experience: October 13, 2016
DONNA S.
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The unit is defective and I am now having to have it shipped back to LandAirSea directly. The battery will not take a charge and I have spoken to LandAirSea trying to troubleshoot the problem. I will be using it to track a dementia patient in a wheelchair due to MS, so this is VERY inconvenient.

Date of experience: April 24, 2020
Islam U.
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The customer service is terrible
April 8, 2014

The customer service is terrible. The address that I provided to proofpronto is correct but the product was sent back to them saying "Undeliverable as Addressed" but that is not the issue. I understand USPS might have made mistake and sent the product back to Proofpronto. Don't take my word for it, just try contacting them via phone about return issue, the automated calling system hangs up on you, and they tell you, they will only speak to you if you wish to make a purchase.

I made number of attempt via their website under return/refund but no one contacted me. Finally I contacted the sale department via website, they tole me that I might be contacted by mail person when on the USPS tracking shows it was returned back to them. I also called the U.S. post office and say had told me that it was return back to the vendor.

The bottom line is from this experience, I realized their customer service and communication is not very good, they just don't care after they make their sale. It's a yeahooostore, not sure where it is actually being run from..

Date of experience: April 8, 2014
Michael D.
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Item packaged well and arrived in good condition. Arrived one day later then expected, but no problems as the shipping time was not that critical.

Date of experience: July 20, 2018
Glenn S.
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Your site is easy to use
February 14, 2020

Your site is easy to use. But the "secret" mike was HUGE! I didn't expect that. Oh well, you never advertised it as tiny. I just assumed.

Date of experience: February 14, 2020
Happy w.
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Does not have great sound quality in a running and moving vehicle Other than that the product is good and easy to use.

Date of experience: July 12, 2018
Charles T.
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Great!
April 29, 2020

Great! Would have also purchased the photo stick if in stock, this was to be my purchase but then browsed the site.

Date of experience: April 29, 2020
Annette P.
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I haven't had a chance to use the product yet, so I'll reserve my comment until I know how well it works.

Date of experience: December 14, 2015
Nichola F.
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Contacted you regarding another product and I haven't received a response. This was regarding the wall cam adapter which isn't working

Date of experience: August 2, 2020
Nathalie H.
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So far the order process, delivery time and customer service follow up is excellent but I didn't try the product yet.

Date of experience: September 16, 2019