Progressive

To all friends; I am an innocent disability person, I want to sharied My experience with this scam progressive insurance to you so you won't get cheat like i did. I had bought insurance full cover for car and home from progressive but not differance as i don't have insurance covered. I had car accident and claim to progresssive so they refused to paid. For example an accident 4 or 5 parts were broken they only paid for 1 part and the rest they will not paid for it if you want to sue them you will have to spend alot of money and time. So I am very bad in english also disability peson and poor what can I do I am looking for help but I dont know how and i didn't get my justic but got will failed this scamer and make it sink to the bottom of the sea. My car was bad now i paid insurance for noting so the sooner you get away the more you saft. I hope that you will look for a trusted insurance company not like this junk progressive.

Poor customer service…all this company wants is your money! They will give you the run around when it comes to getting your car fixed.

Hit by a progressive insured driver. They are ignoring me and my claim. I am forced to take legal action to get my car replaced.

Delayed bait and switch. When first signed up, I was given a lower rate than what I had with Geico, but with the same coverage (why I switched).

When 6 months came and needed to renew, rate went up $95. Called the company, got transferred to sales department, and they said, well it was an initial e-sign discount, and when you renew, it comes off. Nowhere did I see this when I applied online, or on the paperwork that came with my new insurance cards. Maybe it was really fine print.

When I said if the rate doesn't go down, I will drop you, then offered me less coverage. I said no, I want the best protection, what I already have now. So they said we can't do anything for you. I said I dropped Geico as their rates kept going up. You guys aren't helping yourself. She had the guts to tell me that the reason Geico is raising their rates is that a lot of people are getting into accidents now and Geico has to pay for their claims. What BS. She also told me that a lot of people switch from Geico to Progressive and back again to get better rates with the same coverage, and I could be one of them.

Seriously?!?! What has happened to customer service these days?! Aren't you supposed to do your best to make the customer stay with you?! I guess I'm just a number. I will never go with these guys again.

And now, if I'm going to get another carrier, I will be calling the customer service line to make sure that what I see online is right. I would advise anyone reading this and wanting to change insurances to do the same. It did sound too good to be true...

I don't have any tickets, violations, or anything on my record, so I deserve a normal rate. I will be taking my business elsewhere... If they keep doing this, I hope they will lose enough customers and get enough bad reviews to either change their practices or go out of business. Not worth your time or effort. Forget all those commercials with Flo where they try to make themselves look good. They're a bunch of scammers. Good riddance!

They keep charging me after I paid in full. They want me to insure someone who has insurance already. Very bad don't use.

Removed a car from my policy a little over a month ago however they cannot tell me where my $104 overpayment went to.

They need a negative star they. Are not worthy of a one
Liars, thrives, dishonest
Progressive will keep upping your rates for no reason even though you paid 6 months in advance
Their app is the largest fraud of all
Pray you don't stop for a yellow light, or the car ahead of you who brakes suddenly
Or a child or animal
Runs ahead of you
Because that is called hard braking. When you call and tell them that these occasions do happen
They say they understand and don't worry about it
Yeah right the very next day I was thrown into a higher bracket as they knew many weeks had zero hard brakes but depending on sir Tustin
If they got 4 hard brakes in a week they wanted thst on your record
And by no means warm your car up on a cold winter night. If you let it run 30 minutes to drive 5 miles home
It will list you as taking 35 minutes to drive 5 miles
And if it is after 10 pm it is a dangerous time of the night. Thank god your car don't get car jacked. Progressive would likely seek the death penalty for the owner
Yes progressive is that bad

I also switched C C cards for billing once
One day after I did it
They discontinued my auto pay and charged me 39.00 to do it
Plus raised my premium 15% for dropping auto pay
And of course they never tell you why. They just do it. It wasn't until I canceled and asked how I could have a premium due that I found out. That's why I hate giving some places my C C to steal as they like. Progressive is one of the worst

RUN RUN RUN

It's a bait n trap company

I would like to write this review about Progressive motorcycle insurance. I have carried Progressive insurance on my motorcycle for over 10 years and never had any claims or violations during that time. This past year, in April of 2022, I experienced the loss of my very pristine 2009 Can-Am Spyder while it was parked inside my garage. The entire property, consisting of our cabin, garage, and approximately 92 pine trees, succumbed to a wildfire which consumed everything in a 22,000-acre area. When I reported this loss to Progressive, they insisted on towing the remnants from Flagstaff (where the wildfire was located) down to Phoenix to be assessed for the damage, even though I had sent them pictures of the burnt frame, which is all that remained (even the engine and wheels were gone). They stated that they needed the frame's VIN number. I had to plan a trip up to the burn area to meet with the tow truck operator to point out the wreckage, as I also had several off-road ATVs that were also lost in the fire. The towing company could not give me an exact time, so I had to be nearby the burned property during a 4-hour window when they might show up. Once the truck arrived, the driver refused to pick up the wreckage because it was too far back in what remained of the garage, and he was going to have to move some other objects to get to the motorcycle frame. Fortunately, I had another person there with me, and together the two of us were able to make enough room for the tow truck's winch to hook up to the motorcycle's frame and drag it out and onto the flatbed of the tow truck. Then the truck left, and I never knew where my frame ended up. I did receive a message sometime after, confirming that my motorcycle was indeed a total loss. They failed to offer a settlement amount which was enough to replace my motorcycle. My 2009 Can-Am Spyder had just 4000 miles on it. This bike was always garage kept and never was ridden in rain, mud, snow, or anything that could cause any cosmetic or mechanical damage to it. I expressed my disbelief about the amount and even sent many examples of comparable motorcycles for sale within 500 miles of my location. The people at Progressive told me that they didn't need to provide enough payment to purchase another motorcycle, just the market value. Okay, market value seems to me to be the amount to purchase a like model vehicle. Makes sense, right? I never asked to have any kind of vehicle to use since mine was burnt up. If it were my only means of transportation, this might have been the case. What if it had been stolen? What if it could've been repaired? Then, I would have needed a temporary vehicle to drive. I never asked nor was offered any of these. At any rate, I will never recommend Progressive insurance to anyone and will never use this company again. I thought this was a decent and reputable company, but it turns out they are neither.

RUN worst company... seriously I can't wait for the insurance company to put this crooks out of business. They the WORST out there.

STAY AWAY FROM THIS COMPANY, IM A PLATINUM AND I DISCONTINUED MY POLICY, PLEASE BEWARE.
From experience they will not help you, they will do everything and I mean everything to dodge to help you, Their agents seem like bodyguards for only the best interest for them. Someone hit my truck, and the other party had insurance but was not helping to cover it, So I called my insurance for help, and they my insurance found every reason to come back to give back only 96 dollars for repairs, and the whole quote was 6k my deductible is 1995 and the accident was not my fault? So the driver that hit me their insurance did not help Nor did my own? So heartbreaking and sad, I never given them issues I always paid my bill on time. 2k a month for my insurance I have 8 vehicles insured with them. An yet they treated me like it was my fault or someone up to something? All I wanted was my insurance to be my saver because I was a Great paying customer. Platinum at that. Driver please beware of them. They are fake, I will report them to whoever it is I need to report. But they can't do this, its robbery.

I email documents three times and they can't read them. I have no problem reading them. Terrible company. Canceled them!

Just like Geico! Raising rates for no apparent reason except "inflation!" What a ripoff!

Buyer beware!

PREMIUM RAISED BY $300 WITH NO ACCIDENTS, NO TICKETS, HOUSE ALARM, GATED COMMUNITY. GARBAGE INSURANCE COMPANY ROBBING CUSTOMERS IN MY OPINION!

Terrible communication from the claims agent Lauren Spegal when my truck was hit by a tree. Incident occurred 8/15/23 for reference. Her voicemail says that she's the best contact to handle questions about my claim and that she returns calls by the next day at 10 am as long as she is working which is Tuesday-Friday. Laruen Spegal has never communicated with me once; without me contacting her supervisor first after waiting 10 days for word, and multiple days for her to call me back after I finally reached out to Lauren Spegal and left a message and sent an email. That was to even find out if I could put my truck in the body shop because I didn't want to remove the tree if they needed pics! Then, after the body shop stuff, I still have not heard back from Lauren Spegal, even after going online and finding out that my claim was "closed". Well, the body shop was unaware and they say the claim shouldn't be closed because Progressive is having them cut the panels off the bed of my truck instead of replacing the whole bed which then creates more damage and, even though Progressive knows it'll create more damage, that the adjuster from Progressive has to come out and preview that damage created before they can proceed with fixing it and that adds to the claim. So now, I've called and left messages and sent another email to Lauren Spegal, as well as her supervisor, after waiting again 2 days for Lauren Spegal to return my call with no communication. This is ridiculous. My claim says it was closed and I should've been cut a check on 9/26/23 but it's now 10/5/23 at 9:43 am and I have no check, received no communication from anyone from Progressive, and have only found out about this through the Progressive website on Monday 10/2/23.