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ProDryersReviews 152

4.5

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ProDryers Reviews Summary

ProDryers has a rating of 4.5 stars from 152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProDryers most frequently mention customer service and extra mile. ProDryers ranks 13th among Industrial Supply sites.

service
84
value
78
shipping
73
returns
29
quality
67

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Michigan
1 review
0 helpful votes
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Helpful
September 22, 2022

Marianne Davis was wonderful to work with. She provided great customer service, she was professional and made sure i was completely satisfied when we finished speaking..

Date of experience: September 22, 2022
California
1 review
0 helpful votes
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Needed special replacement parts for a vandalized water fountain. Laura in Sales / Customer support was extremely helpful in providing a complete quote for parts, which needed to be special ordered from manufacturer. Very good service. Thank you.

Date of experience: August 31, 2022
Ohio
1 review
0 helpful votes
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Online Order
August 30, 2022

I received amazing service from Marianne Davis. She definitely cares about her customers, happy to be doing business with her.

Date of experience: August 30, 2022
Michigan
1 review
0 helpful votes
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Marianne was courteous, professional and extremely friendly. I am so happy I called your company to inquire about the products you sell. I will be reaching back out to Marianne soon to complete our order.

Date of experience: August 30, 2022
Illinois
1 review
0 helpful votes
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Great service
August 24, 2022

I am thankful for the assistance the Marianne provided when i received the incorrect fountain. She reached out the manufacture and made sure my issue was resolved.

Date of experience: August 24, 2022
Hawaii
1 review
0 helpful votes
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Oasis Water Cooler
August 24, 2022

Great customer service. Getting anything shipped to Hawaii is always a challenge. Laura responded quickly and answered all my questions.

Date of experience: August 23, 2022
Maryland
1 review
0 helpful votes
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Laura was so helpful with an order we needed immediately. She seemed to drop everything and help us out which is GREATLY appreciated. We received part of our order the very next day! Wonderful products and wonderful staff. Thank You!

Date of experience: August 9, 2022
Ohio
1 review
0 helpful votes
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Marianne with ProDryers offered exceptional customer service. We have not had the units installed yet, but everything arrived in good shape. It would be helpful if there was more details on the units on the website. I ended up having to place a second order for the chiller unit as I did not realize the dispensing unit did not include one. Free shipping at a certain dollar amount would be a nice feature to offer also.

Date of experience: July 25, 2022
Massachusetts
1 review
0 helpful votes
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Laura helped me through the online chat, answered all my questions quickly. She then was able to email me a formal quote on what I was needing for our business, then we got them ordered. Quick and easy process, and pricing was good, thanks again Laura!

Date of experience: July 15, 2022
Nevada
1 review
0 helpful votes
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Great Transparency
July 11, 2022

ProDryers does a great job being transparent because it's easy to track the status of your order. Also, Marianne is an effective communicator because I always get a response in a timely manner. Overall a good vendor!

Date of experience: July 11, 2022
Illinois
1 review
0 helpful votes
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We needed a bottle filler for our Brewery, i reached out to your company and had the pleasure of speaking with Marianne. She took the time to make sure I was aware of my options. Happy with your company and your amazing customer care.

Date of experience: June 30, 2022
New York
1 review
0 helpful votes
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We order quite a bit from Prodryers for our store remodels, Products always arrive ina timely fashion and never have any issues. Recently a package was lost containing items needed for a crucial timeline. Our rep Dan saved the day with making sure our merchandise got to us while we continue to work on locating the missing package. He was amazing and rectified this quickly!

Date of experience: June 22, 2022
Michigan
1 review
0 helpful votes
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I had an amazing experience with Marianne, she was helpful and very knowledgeable. I will recommend your company and Marianne to my colleagues

Date of experience: June 21, 2022
Texas
1 review
0 helpful votes
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We were looking for a replacement water fountain and reached outt to ProDryers. Customer service was great, particularly from Laura Schnob.

Date of experience: June 17, 2022
Colorado
1 review
0 helpful votes
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Very Helpful
June 2, 2022

Laura was very helpful and made sure all of my questions were answered and all my needs were met. I would work with this company again on just the fact that the customer service was at such a high level. Thank you Laura.

Date of experience: June 2, 2022
California
1 review
0 helpful votes
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It is not every day that you find yourself researching for what kind of hand dryer you would like to install(or at least I don't believe that to be true for many). This was the first time we had decided to look into this for our business and of course as this is quite an investment, we wanted to ensure we had done so correctly from the jump. Not only was ProDryers website user friendly and informative with it's option to create comparisons between models that showed the many details a consumer would be interested in. But as well, our direct customer service representative Laura, made our entire process extremely seamless. From her patience with our many questions(many of which she likely hears often) to confirming with us each step of the way until our products were delivered; we could really trust that we were making the right decision ordering form ProDryers. Thank you Laura!

Date of experience: June 1, 2022
Florida
1 review
0 helpful votes
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Laura helped me through the ordering process and was very helpful! Our order shipped in 24 hours and I was able to save money o the shipping costs

Date of experience: May 24, 2022
Texas
1 review
0 helpful votes
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Laura at Prodryers was very helpful in making sure we chose the right dryers for our needs. She was quick to give us good pricing and same day shipping on our order. I like that Prodryers already sets the dryer up to run quieter by including the correct nozzles. Great service! We will definitely order from Prodryers next time without having to shop around. Thanks Laura.

Date of experience: May 17, 2022
Virginia
1 review
0 helpful votes
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Excellent Service and price
May 2, 2022

Great customer service and price. Marianne Davis was excellent in helping with selecting the right dryer for my business.

Date of experience: May 2, 2022
Michigan
1 review
0 helpful votes
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First time buyer, had an amazing experience with Marianne. She was professional and extremely knowledgeable, I will defiantly reach back out to her For my business need.

Date of experience: April 25, 2022

From the business

National Supplier of hand dryers, restroom equipment and accessories, and commercial plumbing products.