It is not every day that you find yourself researching for what kind of hand dryer you would like to install(or at least I don't believe that to be true for many). This was the first time we had decided to look into this for our business and of course as this is quite an investment, we wanted to ensure we had done so correctly from the jump. Not only was ProDryers website user friendly and informative with it's option to create comparisons between models that showed the many details a consumer would be interested in. But as well, our direct customer service representative Laura, made our entire process extremely seamless. From her patience with our many questions(many of which she likely hears often) to confirming with us each step of the way until our products were delivered; we could really trust that we were making the right decision ordering form ProDryers. Thank you Laura!