Laura was a pleasure to work with. Laura sent emails informing me of when they received our payment, when the product was shipped, and the scheduled arrival date.
When ordering air hand dryers for the agency Laura gave exceptional customer service. I spoke with her originally to ask questions about the dryers and she answered all my questions. I then called her back several weeks later to place the order and she placed my order, gave me the shipping information on the dryers and also gave me information regarding ordering filter replacements and informed me of how often the filters need replaced.
We needed Sloan parts for a project here at the hospital. Laura Schnob was able to find the parts we needed in a timely/professional manner. She was also kind enough to follow up with us today to provide verification of our order being sent. We will definitely order from Prodryers again!
I was quite impressed with ProDryers... their pricing was great but their customer service exceeded my expectations. Marianne Davis stayed in close contact with me during this process... there was a delay in production due to supply interruptions (thank you COVID-19) but I was never left in the dark with regards to ETA... Marianne is a true asset to this company and I really appreciate her!
Marianne provided amazing customer service to my company. She was so helpful with an order that my company needed right away, she reached out to the manufacturer to get some questions answered. I am so happy that I reached out to your company and was in contact with Marianne.
Marianne Davis with ProDryers is awesome! She directed me to the product that was best for my organization and was very knowledgeable of what we needed. She was very professional and treated me with courtesy and respect.
I'm a facilities manager for a university and when I make a purchase, I do a lot of research. I find that Prodryers has the best prices and service. My contact there is Laura Schnob and she is a pleasure to work with. She is accurate with her shipping dates and keeps me posted on the status of my order. I highly recommend this company.
I called and spoke to Marianne about ordering 4 water bottle filling units for a school district. In less than 24 hours I had all 4 units in less than 24 hours! Marianne was fantastic to work with.
-Mike
Ordered on Thursday, was told they would ship on Wednesday and they did. I was emailed the tracking info as soon as it was available from the supplier. Supplier was professional, on point and did exactly what they said.
I have worked with Prodryer on a number of projects. However, I would like to have a special mention of their representative. Marianne has an extremely good understanding of products and her customer service and response turnaround time is amazing. The price provided by Prodryers has always been competitive and the deliveries are on time. Also, the website is easy to use and the product availability of Magnificent.! I would recommend Prodryers over all other online protals.
I was looking for Sloan faucet parts and happened to land on ProDyers. I have to say they, mainly Marianne, have/has been the best when it comes to service, pricing, and getting the items to me as quickly as possible. I definitely recommend ProDyers and I know Marianne will do her best to help you get what you need at a good price.
Laura Schnob really took the time to know our needs. I had a complicated issue to resolve and she was really terrific in communicating and helping me to resolve my problem. She deserves a gold star!
I contacted a few different suppliers and they were very hard to get in contact with. I started an online chat with ProDryers and I received a response from Laura Schnob right away. Laura answered all of my questions. We then started an e-mail to complete the quote that I needed to get approval to place the order. Once I received the approval I called Laura and within minutes the order was complete including shipping information. Laura was professional and made the transaction easy.
Placing the order was quick and easy. And when I needed to cancel the order, Marriane also made the cancellation quick and easy. I'll continue to place orders with Pro Dryers in the future.
Prodryers has been wonderful to work with over the last couple years. Laura provided great customer service, quick response and easy to reach by phone.
I received amazing customer service from your sales rep Marianne Davis. I was in a bind and needed some assistance with a particular component that you sell, she reached out to the manufacture and was able to get this taken care of ASAP… Looking forward to doing further business with your company and especially Marianne, she went above and beyond.
Excellent company to work with, they have Marianne who is once of the best customer service agents that I have ever dealt with. I order online all the time and I have never received such amazing service until I found Prodryers and Marianne.
I called your company and spoke to your sales rep Marianne Davis, she was wonderful to deal
With, she was kind, she had a caring voice and she helped me with the difference between your drinking fountains and manufactures.
I received the best customer service from Marianne Davis! She was easy to talk to, she knows what she is talking about and she helped me find the correct products for my business. I would HIGHLY recommend Marianne and Prodryers for your business needs.
It was a pleasure working with Marianne. She helped me find the perfect Dryer for my application. I will definitely call her again when I need more products.
Answer: Good pricing and very easy to purchase the product
Answer: Yes, but not that much different. What made a different was the outstanding customer service I received from Marianne Davis.
ProDryers has a rating of 4.5 stars from 152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProDryers most frequently mention customer service and extra mile. ProDryers ranks 4th among Industrial Supply sites.