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ProDryers

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Florida
1 review
0 helpful votes
Follow Barry S.
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Laura was a pleasure to work with. Laura sent emails informing me of when they received our payment, when the product was shipped, and the scheduled arrival date.

Date of experience: May 24, 2023
Tennessee
1 review
0 helpful votes
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Customer Service
September 23, 2021

When ordering air hand dryers for the agency Laura gave exceptional customer service. I spoke with her originally to ask questions about the dryers and she answered all my questions. I then called her back several weeks later to place the order and she placed my order, gave me the shipping information on the dryers and also gave me information regarding ordering filter replacements and informed me of how often the filters need replaced.

Date of experience: September 22, 2021
Wyoming
1 review
0 helpful votes
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Great customer service!
December 17, 2020

We needed Sloan parts for a project here at the hospital. Laura Schnob was able to find the parts we needed in a timely/professional manner. She was also kind enough to follow up with us today to provide verification of our order being sent. We will definitely order from Prodryers again!

Date of experience: December 16, 2020
California
4 reviews
0 helpful votes
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ProDryers ROCKS
February 12, 2021

I was quite impressed with ProDryers... their pricing was great but their customer service exceeded my expectations. Marianne Davis stayed in close contact with me during this process... there was a delay in production due to supply interruptions (thank you COVID-19) but I was never left in the dark with regards to ETA... Marianne is a true asset to this company and I really appreciate her!

Date of experience: February 12, 2021
Michigan
1 review
0 helpful votes
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Marianne provided amazing customer service to my company. She was so helpful with an order that my company needed right away, she reached out to the manufacturer to get some questions answered. I am so happy that I reached out to your company and was in contact with Marianne.

Date of experience: December 27, 2022
Texas
1 review
0 helpful votes
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Marianne Davis with ProDryers is awesome! She directed me to the product that was best for my organization and was very knowledgeable of what we needed. She was very professional and treated me with courtesy and respect.

Date of experience: May 17, 2021
California
1 review
0 helpful votes
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Great service again!
April 15, 2021

I'm a facilities manager for a university and when I make a purchase, I do a lot of research. I find that Prodryers has the best prices and service. My contact there is Laura Schnob and she is a pleasure to work with. She is accurate with her shipping dates and keeps me posted on the status of my order. I highly recommend this company.

Date of experience: April 14, 2021
Pennsylvania
1 review
0 helpful votes
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Great Customer Service
November 21, 2020

I called and spoke to Marianne about ordering 4 water bottle filling units for a school district. In less than 24 hours I had all 4 units in less than 24 hours! Marianne was fantastic to work with.

-Mike

Date of experience: November 20, 2020
Florida
1 review
0 helpful votes
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Ordered on Thursday, was told they would ship on Wednesday and they did. I was emailed the tracking info as soon as it was available from the supplier. Supplier was professional, on point and did exactly what they said.

Date of experience: June 17, 2021
India
1 review
0 helpful votes
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I have worked with Prodryer on a number of projects. However, I would like to have a special mention of their representative. Marianne has an extremely good understanding of products and her customer service and response turnaround time is amazing. The price provided by Prodryers has always been competitive and the deliveries are on time. Also, the website is easy to use and the product availability of Magnificent.! I would recommend Prodryers over all other online protals.

Date of experience: November 25, 2020
Nebraska
2 reviews
0 helpful votes
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I was looking for Sloan faucet parts and happened to land on ProDyers. I have to say they, mainly Marianne, have/has been the best when it comes to service, pricing, and getting the items to me as quickly as possible. I definitely recommend ProDyers and I know Marianne will do her best to help you get what you need at a good price.

Date of experience: February 17, 2021
Oregon
1 review
0 helpful votes
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Laura Schnob really took the time to know our needs. I had a complicated issue to resolve and she was really terrific in communicating and helping me to resolve my problem. She deserves a gold star!

Date of experience: July 28, 2023
Nevada
1 review
0 helpful votes
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I contacted a few different suppliers and they were very hard to get in contact with. I started an online chat with ProDryers and I received a response from Laura Schnob right away. Laura answered all of my questions. We then started an e-mail to complete the quote that I needed to get approval to place the order. Once I received the approval I called Laura and within minutes the order was complete including shipping information. Laura was professional and made the transaction easy.

Date of experience: November 24, 2020
Michigan
1 review
0 helpful votes
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Quick and Easy
September 7, 2023

Placing the order was quick and easy. And when I needed to cancel the order, Marriane also made the cancellation quick and easy. I'll continue to place orders with Pro Dryers in the future.

Date of experience: September 6, 2023
Michigan
1 review
0 helpful votes
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Great customer service as always
December 2, 2021

Prodryers has been wonderful to work with over the last couple years. Laura provided great customer service, quick response and easy to reach by phone.

Date of experience: December 2, 2021
Michigan
1 review
0 helpful votes
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I received amazing customer service from your sales rep Marianne Davis. I was in a bind and needed some assistance with a particular component that you sell, she reached out to the manufacture and was able to get this taken care of ASAP… Looking forward to doing further business with your company and especially Marianne, she went above and beyond.

Date of experience: October 31, 2022
Indiana
1 review
0 helpful votes
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Best customer service
January 21, 2021

Excellent company to work with, they have Marianne who is once of the best customer service agents that I have ever dealt with. I order online all the time and I have never received such amazing service until I found Prodryers and Marianne.

Date of experience: January 21, 2021
Michigan
1 review
0 helpful votes
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I called your company and spoke to your sales rep Marianne Davis, she was wonderful to deal
With, she was kind, she had a caring voice and she helped me with the difference between your drinking fountains and manufactures.

Date of experience: January 21, 2022
Ohio
1 review
0 helpful votes
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Marianne is amazing!
February 12, 2021

I received the best customer service from Marianne Davis! She was easy to talk to, she knows what she is talking about and she helped me find the correct products for my business. I would HIGHLY recommend Marianne and Prodryers for your business needs.

Date of experience: February 11, 2021
Michigan
1 review
0 helpful votes
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It was a pleasure working with Marianne. She helped me find the perfect Dryer for my application. I will definitely call her again when I need more products.

Date of experience: January 17, 2021

Overview

ProDryers has a rating of 4.5 stars from 152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProDryers most frequently mention customer service and extra mile. ProDryers ranks 4th among Industrial Supply sites.

service
84
value
78
shipping
73
returns
29
quality
67