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ProDryersReviews 152

4.5

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ProDryers Reviews Summary

ProDryers has a rating of 4.5 stars from 152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProDryers most frequently mention customer service and extra mile. ProDryers ranks 13th among Industrial Supply sites.

service
84
value
78
shipping
73
returns
29
quality
67

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Michigan
1 review
0 helpful votes
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Marianne was absolutely wonderful to work with, she took the time to go over several different products that I was interested in. When I am ready to place an order I will definitely reach back out to her, pro dryers you have an amazing worker.

Date of experience: November 21, 2021
Georgia
1 review
0 helpful votes
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Great Service
November 4, 2021

I needed a Retro fit for a Towel Dispenser. Laura S. Made sure I got the right one as quickly as possible!

Date of experience: November 3, 2021
Ohio
1 review
0 helpful votes
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I am in the market to purchase items for my restaurant, I called your company and spoke to Marianne regarding some options. She discussed drinking fountains, hand dryers and bathroom accessories with me that may work best for my facility. I will reach back out to her once I am ready to place the order. Thank you for your kindness and knowledge, thankful that I found your company.

Date of experience: October 28, 2021
California
1 review
0 helpful votes
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Terrific follow up from Laura in customer service. Checked in on my issue a few weeks after the fact even though it was not a problem with ProDryers. She went above and beyond and it was greatly appreciated.

Date of experience: October 20, 2021
Ohio
1 review
0 helpful votes
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Great Customer Service
October 19, 2021

I spoke with Laura and she was great. With in a very few minutes she had my problem solved even before I could find the numbers to guide her. It was just a Great Experience to have someone knowledgeable, friendly, and fast on the other end of the phone. The prices and the availability of the parts I need make me a happy repeat customer.

Date of experience: October 18, 2021
Minnesota
1 review
0 helpful votes
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Top Notch Customer Service
October 6, 2021

Marianne at ProDryers is the best! She quickly answered my questions and sent a quote. She was so accommodating and recommended another option when the item we originally were interested in had a long lead time. She emailed with updates and shipping information. I recommend ProDryers and if you can work with Marianne!

Date of experience: October 5, 2021
Alaska
1 review
0 helpful votes
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Professional service provided
October 1, 2021

We had an issue with an order that needed to be shipped to AK... We called the Company and we got professional customer service help... Laura made our date... She knows the business and helped us ordering our needed product... thank you!

Date of experience: September 30, 2021
California
1 review
0 helpful votes
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With the help of the staff at ProDryers, finding and ordering the right hand dryers is as smooth as can be.

Date of experience: September 30, 2021
Ohio
1 review
0 helpful votes
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Quick and easy to deal with
September 30, 2021

I called Prodryers spoke to Marianne in sales, she helped me understand the difference between a couple of items. I was truly impressed with her knowledge and kindness. Thank you for having amazing customer service agents.

Date of experience: September 30, 2021
Illinois
1 review
0 helpful votes
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AMAZING CUSTOMER RELATIONS
September 28, 2021

Marianne is so easy to work with, she provided great customer service ans was willing to go the extra mile to make sure i was happy.

Date of experience: September 27, 2021
Georgia
1 review
0 helpful votes
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Customer Service
September 23, 2021

When ordering air hand dryers for the agency Laura gave exceptional customer service. I spoke with her originally to ask questions about the dryers and she answered all my questions. I then called her back several weeks later to place the order and she placed my order, gave me the shipping information on the dryers and also gave me information regarding ordering filter replacements and informed me of how often the filters need replaced.

Date of experience: September 22, 2021
Virginia
1 review
0 helpful votes
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Laura, from Pro Dryers was great. We are in Alaska and shipping is always a challenge. Laura did a fantastic job sorting that out, as well as helping with a backordered and difficult item. Kept updating and checking in and was always a pleasure to deal with on the phone or by email.

Date of experience: September 20, 2021
Florida
2 reviews
0 helpful votes
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Marianne was extremely helpful and knowledgeable of products, making purchase seamless. Her follow through was excellent

Date of experience: September 2, 2021
Maryland
1 review
0 helpful votes
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Guardian Cabinet
August 18, 2021

I had a great experience with placing an order with ProDryers. Laura was great and provided customer service from beginning to end.

Date of experience: August 17, 2021
South Carolina
1 review
0 helpful votes
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Great customer service
August 10, 2021

I was very happy with my order with Prodryers. Laura was extremely helpful throughout the entire process. I will use them again for sure.

Todd

Date of experience: August 9, 2021
Illinois
1 review
0 helpful votes
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Customer service
July 29, 2021

Prodryers and Marianne are great to work with. Thank you for the amazing customer service and the products you sell.

Date of experience: July 28, 2021
Illinois
1 review
0 helpful votes
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We are a local company who purchases from your company often. I have been dealing with Marianne for awhile now, she is nice, helpful and easy to work with.

Date of experience: July 28, 2021
Oregon
1 review
0 helpful votes
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I had worked with Laura for our new order of motion sensor faucets. She handled out order quickly and was a pleasant to work with.

Date of experience: July 1, 2021
Texas
1 review
0 helpful votes
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Marianne always gives the best customer service! She is very knowledgeable and is always so pleasant and nice. I won't go anywhere else.
Thank you Marianne!

Date of experience: June 21, 2021
California
1 review
0 helpful votes
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One of the mirrors we ordered arrived broken and Laura was VERY responsive and quick to give updates on a free replacement and tracking information asap. The whole process went smoothly and easily.

Date of experience: June 17, 2021

From the business

National Supplier of hand dryers, restroom equipment and accessories, and commercial plumbing products.