On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Priority Tire is an online tire distributor. Our company deals with the sale and distribution of new
Tires available for a versatile range of vehicles. We offer online purchases with free FedEx
Delivery, and local pick-ups where available at our warehouses.
Priority Tire offers a wide range of tires available for sale. Our main focus was the distribution of
Passenger vehicle, SUV and light truck tires initially. However, our product line-up was
Expanded to include tires for trailers, ATVs, golf carts, racing and motorcycle, commercial,
Industrial, and farm vehicles. The broader range of tire types ensures that we are able to
Successfully meet the needs of our customers.
PriorityTire Reviews Summary
Priority Tire has established a strong reputation for providing high-quality tires at competitive prices, with many customers expressing satisfaction with the value and speed of delivery. Positive feedback highlights the company's efficient shipping and reliable product quality, fostering loyalty among repeat customers. However, some reviews indicate concerns regarding the condition of tires upon arrival, including issues with damage during shipping that affected usability. Overall, while the company excels in customer service and quick fulfillment, addressing shipping quality could enhance the overall customer experience and mitigate negative sentiments.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I was quoted close to $700 for four new tires at my local tire shop. Now I'm not rich so I decided to do some searching and found four tires here for half the price! Same quality tire.
They don't answer phone. They don't call back. They don't live chat. Worst service I've ever had. I'll take my money somewhere else. They're a joke.
We can only deeply apologize if you were not able to reach us quickly enough, but we most certainly do answer calls, chats and emails!
In recent days we've been experiencing a substantial increase in incoming traffic and we've been having difficulties keeping up, we're happy to admit - but we're doing what we can to adjust and improve our service!
Even then, we always respond to every single contact we receive as soon as possible, which includes giving calls back and responding to every single email.
Again we do apologize if you could not reach us in a timely manner but please understand that this is only a temporary issue that we're working hard to resolve.
Big shout out to Simple Tire. Thankyou. I waited for months for this set just to have my order canceled at another distributor. Made this order and have my tires a little over a week later!
We are happy that we, PriorityTire, were able to help you with quick and convenient service!
Awesome service, fast delivery also... always buy from these guys! I love the 14ply transeagle trailer tires, own app
35 tires
Thank you for your kind words! We are happy to hear you were satisfied with your order.
This is not the first time I have ordered from Priority and each time the service and the product have been outstanding. Highly recommend them :)
Thank you for recommending us! We're happy to hear you were pleased with your order.
Good prices fast shipping happy with my overall experience with this company as it's my first time ordering thru them definitely will be again!
Thank you so much for sharing your positive experience with us! We appreciate you selecting Priority Tire and look forward to seeing you again!
Great tire company to do business with I have recommended this to friends as well. I will order again when in need of tires
Thank you for the wonderful review! We really appreciate it!
Tires arrived in good timing. We're exactly as described and price was much lower than competitors. Definitely buying tires from here from now on
Thank you for your review! We are pleased to hear you were satisfied with your purchase!
Worst customer service! I purchased five Provider St tires. One of the tires was so out of round it could not be balanced by the tire shop. I was advised to contact provider tire for a replacement. Upon contact I was advised that they did not have a means to replace the tire. I would have to take numerous pictures of the tire and they would see what the manufacture would do. This is a new tire not a warranty issue. Requested a phone call from the manager never responded. Please do not use this site for tires you may well regret it. If they cannot replace a new out of round tire for me what will they do for you. I will put this review on every site I can find and will post a video on my you tube channel.
UPDATE! They are now indicating that I am crook.
Here was my response.
Your idiotic response matches what all of the reviews on Trustpilot have to say about priority tire customer service. I am sure people always purchase five tires take them to a tire shop have them mounted professionally just so they have one to complain about. It is obvious that your customer service tactic is to harass buyers into just forgetting about it. I have already purchased another tire as I needed it. And that store had a sixty day return policy. You people suck. Fortunately I can afford to loose $200.00. But I promise you that five days a week I will find a new place to write a bad review, contact the better business bureau post videos on youtube and cost you as many customers that I can. At some point you will realize that it would have been cheaper to refund my money. The fact that you do not see any of the bad Trustpilot reviews on you web site indicates that you should not be in business.
We are disappointed to see this stance and hostile attitude. We do our best to only sell safe, functional and as-advertised Tires in New condition - you reported an issue, we offered help but sadly you would not cooperate.
As you well know, you purchased Tires in New as-is condition, without any Warranty, as well as without any known or expected defect. You then reported that the Tires are defective, meaning that the Warranty process is required.
You may feel that it is "not a warranty issue" but that is sadly neither accurate nor logical given the circumstances.
We do not "harass buyers", we try to help every single Customer for any reported issue, we courteously and consistently work with them to provide assistance as appropriate.
As such we do not appreciate your unfounded insults and harassment, while also being confused at your mentioning our reputation as it is 5-star all around, for good reason.
I received the tires fast and works good for what I need... I do recomend Priority tire... they have a good price and fast shipping
Thank you for recommending us. We are happy to hear you were satisfied with your order.
Fast free delivery 3 days had all my tires great looking tire will definitely be coming back to this website to get another set red dirt road sd-6 can't wait to hit the dirt roads
Thank you for shopping at Priority Tire! We look forward to doing business with you again.
I had trouble using Apple Pay on the site multiple times, and believe something is wrong with the site. However they had the best price on the tires I chose so I bought them anyways. Two tires arrived and about three days later the other two arrived 8 days after purchase. So, that was not expected but luckily it wasn't a big deal for me. Just plan for delivery to take a week, based on my one and only experience so far.
We're sorry to hear that you had issues with ApplePay. We did transition from one payment processor to another at around that time, so it is possible it affected ApplePay functionality temporarily. If you have any details about the issue please do tell us so that we can investigate and improve! For the delivery, we can see that the delivery took 6 and 8 business days respectively, which is definitely on the longer end of our 1-6 day estimate. We do apologize about that, FedEx had some troubles getting these out of California which led to the delay.
Exactly was I was looking for in a tire shouldbe able to go where ever I want this winter hunting with my greyhounds
Thank you for shopping at Priority Tire! Have fun hunting with your new tires!
Great place to do business fast shipping great prices will be back for all my tire needs no other place comes close
Thank you for your review! We are pleased to hear you were satisfied with your purchase! We hope to see you again soon!
Quick delivery and great tires. I will order more tires from here because i was able to find what i needed at a good price
Thank you very much for your purchase. We are extremely grateful and hope that we have met your expectations.
This business has great customer service, with a large variety of tires.
I will be doing my business with Priority Tire moving forward.
Thank you for shopping at Priority Tire! We look forward to doing business with you again.
Was looking for some tires for my fifth wheel. Found these locally or on here. These were less expensive and a ply higher than local yes 16 ply for a fifthwheel is excessive but i really don't like having tire issues when I'm trying to enjoy life. The tire dates are good and they are just what i wanted. Thanks folks!
Thank you for taking the time to tell us about your experience! We appreciate your kind words. Have fun with your new tires!
Shipping was fast even from florida to ohio, cant beat the price from priority tire. Very pleased. Already have recommended to multiple friends.
We are delighted to hear that you are pleased with the products and services we offer.
Priority Tire's website was user friendly and had amazing selection.
I am happy with my total purchase experience and the shipping was fast and transparent.
Thank you for your kind words! It means a great deal to us!
Shipped fast and the xt Terra hunter tires work good good bang for your buck tire! Wouldn't hesitate to buy another set.
We are delighted to hear that you are pleased with the products and services we offer.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your 5-star rating! We are thrilled that you were satisfied with our service.