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PriorityTire

Overview

PriorityTire has a rating of 4.8 stars from 3,339 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PriorityTire most frequently mention fast delivery, great price and next day. PriorityTire ranks 146th among Tires sites.

service
116
value
125
shipping
129
returns
41
quality
118
This company responds to reviews on average within 33 days

Instant Feedback

12,536 reviews
How would you rate PriorityTire?
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Pennsylvania
1 review
0 helpful votes
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Repeat customer
May 30, 2023

I ordered a second set of tires and fedex somehow delivered the last tire 5 days after the first three were delivered. That was frustrating, but finally received my full order.

Date of experience: May 30, 2023
Team P. PriorityTire Rep
over a year old

We do apologize on FedEx's behalf if the delivery was not as efficient or straightforward as it should and could be, we try to ship every single tire together and FedEx tries to deliver them together, but sometimes they can get split up. We're glad that it all worked out in the end!

California
1 review
0 helpful votes
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Order Delivered!
April 16, 2024

Great experience with this company. Customer service was outstanding. Website order was tracked and delivered all together. Made me feel like My Tires were the PRIORITY!

Date of experience: April 16, 2024
Team P. PriorityTire Rep
over a year old

Your feelings didn't mislead you, our customers and their satisfaction are our top priority!

Pennsylvania
1 review
0 helpful votes
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Tire Order
July 6, 2024

All four tires ordered arrived a few days ahead of the given delivery date. Thats a win as far as I'm concerned. Thank you Priority Tire.

Date of experience: July 6, 2024
Team P. PriorityTire Rep
11 months ago

You're welcome, Dave. Thank you for trusting us as your tire dealer.

New Jersey
1 review
0 helpful votes
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Happy with my purchase
February 13, 2023

All 4 tires came as expected. Had them mounted yesterday and noticed a quieter ride than my old tires.
Time will tell if they will last. Thank you Priority Tire!

Date of experience: February 13, 2023
Team P. PriorityTire Rep
over a year old

We are delighted to hear that you are pleased with the products and services we offer! Thank you for shopping at Priority Tire!

Michigan
1 review
0 helpful votes
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I received my order
August 25, 2024

Fast shipping I received my order in about 3 days thanks

Date of experience: August 25, 2024
Team P. PriorityTire Rep
9 months ago

You're welcome! Happy to hear that we made you happy with our fast shipping!

Maine
1 review
0 helpful votes
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Great product
August 25, 2024

Very good experience. Tires were delivered a day late but other than that fantastic

Date of experience: August 25, 2024
Team P. PriorityTire Rep
9 months ago

We are happy to hear that you are satisfied with our service, apologize for the FedEx delay.

New York
1 review
0 helpful votes
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Great experience
August 25, 2024

Always a great experience. Fast and prompt. My 4th order.

Date of experience: August 25, 2024
Team P. PriorityTire Rep
9 months ago

Always great to read good reviews from our loyal customers. Thank you for being one of them!

Tennessee
1 review
0 helpful votes
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Sent me used tires with rocks
September 29, 2023

They don't rate any stars! I was sent tirs with rocks in the tread. I have returned them and still haven't gotten a refund. They also charged me 50$ for the return. Do not buy here!

Date of experience: September 29, 2023
Team P. PriorityTire Rep
over a year old

We're not sure about this situation as we do not know in regards to which order it is, but we can advise that per the photo you provided the tires are still new and unused - thus the literal three pebbles visible likely got lodged there during transit! Obviously that's not ideal and we do apologize if that was the case, but those are thankfully easily removable. Furthermore we only deny refunds if we receive back tires that are clearly modified or not even ours, so if you did return to us untouched tires we'll certainly issue a refund!

Arkansas
1 review
0 helpful votes
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Tires
December 10, 2023

Nice tires and quick delivery. Easy to order and check out was simple. And best of all payments are allowed. I will definitely be ordering again for my truck.

Date of experience: December 10, 2023
Team P. PriorityTire Rep
over a year old

Our website does offer and accept all kinds of payment options, as we do wish to provide flexibility and comfort to our customers from start to finish!

Arizona
1 review
0 helpful votes
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Product not as ordered
November 4, 2022

Our company specifically needed to order a specific E rated tire for semi tractor. Salesman assured it would be the correct tire. When tire was delivered, of course it wasn't. In trying to get wrong tires returned and correct ones ordered, we received no cooperation, no call back, no email return... NOTHING. In dispute with credit card company they responded "Customer received EXACTLY WHAT WAS ORDERED. THEY NEVER CONTACTED US TO REPORT AN ISSUE. NO REFUND IS DUE". Their statement is a lie as we attempted to contact several times to no avail. Sent text to them and never received a response. So, we are out almost $1,000 for tires that are unusable. WOULD NEVER, EVER RECOMMEND PRIORITY TIRE!

Date of experience: November 4, 2022
Team P. PriorityTire Rep
over a year old

We're sorry to hear that you're upset about the apparent issue. We always do our best to send out all Tires exactly as advertised and to rectify any mistakes that might occur.
Naturally we respond to every single email, phone call and online chat as quickly as we can, but delays can certainly occur in very busy periods of increased incoming traffic. Text messages are not available for our toll-free number.
There was no attempt to ignore you in any way and we likely did attempt to contact you through methods available to us, so we apologize if there was any misunderstanding or communication issue.
We do have to defend ourselves from any chargeback disputes and, without knowing the details of your situation, we can say that we always gather all information available to us and reply as fairly as we can to protect ourselves from any potentially unjust disputes.
Once more we do apologize for any inconvenience and assure you that there was no intention for anything of the sort.

Florida
1 review
0 helpful votes
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Great timing
February 1, 2024

Try to pick up from the local office, but the tires are being shipped from another location, so that would've been convenient.

Need more telephone coverage as the wait time was 30 plus minutes.

Date of experience: February 1, 2024
Team P. PriorityTire Rep
over a year old

Our locations are simply warehouses and not typical brick-and-mortar stores, so pick-up availability is a bit limited - still, that same network of warehouses is meant to ensure quick 2-3 day delivery times for customers nation-wide!
We do apologize if you waited for longer than normal on our phone line, we're doing all we can to adapt to the current circumstances and improve!

California
1 review
0 helpful votes
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Priority Tire
October 29, 2023

Priority Tire was easy to deal with and shipped promptly. Unfortunately, the courier "FedEx", had numerous delays at "No Fault of the seller"!
I'm very satisfied with this seller!

Date of experience: October 29, 2023
Team P. PriorityTire Rep
over a year old

Thank you for the wonderful review! To ensure that our customers are satisfied, we strive to provide the best service possible. We take such feedback very seriously and will do everything in our power to improve.

Massachusetts
1 review
0 helpful votes
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Can't complain
April 21, 2023

Bought these unknown to me brand of tires but was pleasantly surprised with the appearance,quality and how fast it got here.
I just had them mounted on my wheels and I like it so far

Date of experience: April 21, 2023
Team P. PriorityTire Rep
over a year old

Thank you for taking the time to tell us about your experience! We appreciate your kind words. Have fun with your new tires!

Utah
1 review
0 helpful votes
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I bought 4 tires 37X13,50-20 mud tires 1 tire had a bulge in sidewall I have asked them three times for a replacement they have quit responding to me so I ask for address to return all for a full refund they have not responded

PriorityTire attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 25, 2024
Team P. PriorityTire Rep
over a year old

We do apologize if one tire you received from us seems to have some type of issue; we do all we can to only source quality tires from the manufacturers or their authorized distributors. If you suspect the issue is a manufacturing defect we will certainly be happy to help by filling a warranty and assisting you in earnest! We definitely do not ignore messages, however, so we'll be happy to investigate the matter and get to the bottom of this!

Washington
1 review
0 helpful votes
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Good tires
May 7, 2024

Website was easy to navigate and find the tires I wanted. Price was less than half of what I would have paid at a tire shop. Received tires right to my house.

Date of experience: May 7, 2024
Team P. PriorityTire Rep
over a year old

We are pleased to hear that we managed to save your bank account with our affordable prices and that you are happy with our shipping. Safe travels with your upgraded set!

Virginia
1 review
0 helpful votes
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Red Dirt Road
August 14, 2022

Fast free delivery 3 days had all my tires great looking tire will definitely be coming back to this website to get another set red dirt road sd-6 can't wait to hit the dirt roads

Date of experience: August 14, 2022
Kristina B. PriorityTire Rep
over a year old

Thank you for shopping at Priority Tire! We look forward to doing business with you again.

North Carolina
1 review
0 helpful votes
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Very easy to work with and great pricing!
April 12, 2023

Priority Tire had the best prices going direct vs third party from some other places they were listed. Shipping was fast and the whole process was super easy!

Date of experience: April 12, 2023
Team P. PriorityTire Rep
over a year old

Thank you for the 5-star rating!

Georgia
1 review
0 helpful votes
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Tires
September 17, 2023

Relatively fast delivery nothing priority tires could do about me only recovering 3 tires then having to wait until the next week to get the last one but other than that everything was great!

Date of experience: September 17, 2023
Team P. PriorityTire Rep
over a year old

Thank you for your review! To ensure that our customers are satisfied, we strive to provide the best service possible. We take such feedback very seriously and will do everything in our power to improve.

Massachusetts
1 review
0 helpful votes
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Great service
August 24, 2024

Tires were as described prices were awesome. Shipping was fast.

Date of experience: August 24, 2024
Team P. PriorityTire Rep
9 months ago

Thank you for the feedback! We're delighted you found our shipping fast and our prices awesome. Thank you for choosing Priority Tire!

Oklahoma
1 review
0 helpful votes
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Unhappy
June 9, 2024

I bought to Fourceum tires from you in 2023. I thought since i had fantastic experience then i would go ahead and get the pther 2 tires now. I ordered fourceum m/t plus 265/70 R17 LT. I received Voyger instead. I ordered from what said Fourceum on the page your people ssid it was falt. They want me to pay $70 for shipping. It was ashamed that you will loose my and my family's business in the future.iI wouldn't have minded paying part of the shippimg but $70 i just can't afford.

PriorityTire attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 9, 2024
Team P. PriorityTire Rep
11 months ago

Our apologies for any confusion, however, if you purchased incorrect tires then sadly you do not qualify for a Free Return!
If you believe that we sent you incorrect tires you can certainly contact us for help; if true, we do provide a Free Return, however, if we've reviewed the technical logs and can confirm that you received what you yourself selected, then there is no reason to claim that we sent incorrect tires.

Any return shipping costs we quote are based on our own special FedEx rate; they're much lower than what FedEx or other Carriers actually charge.

Again, if we did send you incorrect tires we will definitely help with a Free Return, but if you purchased incorrect tires by accident the return shipping is not provided for free.

Thank you for your understanding.