PriorityTire has a rating of 4.8 stars from 3,339 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PriorityTire most frequently mention fast delivery, great price and next day. PriorityTire ranks 146th among Tires sites.
I ordered a second set of tires and fedex somehow delivered the last tire 5 days after the first three were delivered. That was frustrating, but finally received my full order.
Great experience with this company. Customer service was outstanding. Website order was tracked and delivered all together. Made me feel like My Tires were the PRIORITY!
Your feelings didn't mislead you, our customers and their satisfaction are our top priority!
All four tires ordered arrived a few days ahead of the given delivery date. Thats a win as far as I'm concerned. Thank you Priority Tire.
You're welcome, Dave. Thank you for trusting us as your tire dealer.
All 4 tires came as expected. Had them mounted yesterday and noticed a quieter ride than my old tires.
Time will tell if they will last. Thank you Priority Tire!
We are delighted to hear that you are pleased with the products and services we offer! Thank you for shopping at Priority Tire!
Fast shipping I received my order in about 3 days thanks
You're welcome! Happy to hear that we made you happy with our fast shipping!
Very good experience. Tires were delivered a day late but other than that fantastic
We are happy to hear that you are satisfied with our service, apologize for the FedEx delay.
Always a great experience. Fast and prompt. My 4th order.
Always great to read good reviews from our loyal customers. Thank you for being one of them!
They don't rate any stars! I was sent tirs with rocks in the tread. I have returned them and still haven't gotten a refund. They also charged me 50$ for the return. Do not buy here!
We're not sure about this situation as we do not know in regards to which order it is, but we can advise that per the photo you provided the tires are still new and unused - thus the literal three pebbles visible likely got lodged there during transit! Obviously that's not ideal and we do apologize if that was the case, but those are thankfully easily removable. Furthermore we only deny refunds if we receive back tires that are clearly modified or not even ours, so if you did return to us untouched tires we'll certainly issue a refund!
Nice tires and quick delivery. Easy to order and check out was simple. And best of all payments are allowed. I will definitely be ordering again for my truck.
Our website does offer and accept all kinds of payment options, as we do wish to provide flexibility and comfort to our customers from start to finish!
Our company specifically needed to order a specific E rated tire for semi tractor. Salesman assured it would be the correct tire. When tire was delivered, of course it wasn't. In trying to get wrong tires returned and correct ones ordered, we received no cooperation, no call back, no email return... NOTHING. In dispute with credit card company they responded "Customer received EXACTLY WHAT WAS ORDERED. THEY NEVER CONTACTED US TO REPORT AN ISSUE. NO REFUND IS DUE". Their statement is a lie as we attempted to contact several times to no avail. Sent text to them and never received a response. So, we are out almost $1,000 for tires that are unusable. WOULD NEVER, EVER RECOMMEND PRIORITY TIRE!
We're sorry to hear that you're upset about the apparent issue. We always do our best to send out all Tires exactly as advertised and to rectify any mistakes that might occur.
Naturally we respond to every single email, phone call and online chat as quickly as we can, but delays can certainly occur in very busy periods of increased incoming traffic. Text messages are not available for our toll-free number.
There was no attempt to ignore you in any way and we likely did attempt to contact you through methods available to us, so we apologize if there was any misunderstanding or communication issue.
We do have to defend ourselves from any chargeback disputes and, without knowing the details of your situation, we can say that we always gather all information available to us and reply as fairly as we can to protect ourselves from any potentially unjust disputes.
Once more we do apologize for any inconvenience and assure you that there was no intention for anything of the sort.
Try to pick up from the local office, but the tires are being shipped from another location, so that would've been convenient.
Need more telephone coverage as the wait time was 30 plus minutes.
Our locations are simply warehouses and not typical brick-and-mortar stores, so pick-up availability is a bit limited - still, that same network of warehouses is meant to ensure quick 2-3 day delivery times for customers nation-wide!
We do apologize if you waited for longer than normal on our phone line, we're doing all we can to adapt to the current circumstances and improve!
Priority Tire was easy to deal with and shipped promptly. Unfortunately, the courier "FedEx", had numerous delays at "No Fault of the seller"!
I'm very satisfied with this seller!
Thank you for the wonderful review! To ensure that our customers are satisfied, we strive to provide the best service possible. We take such feedback very seriously and will do everything in our power to improve.
Bought these unknown to me brand of tires but was pleasantly surprised with the appearance,quality and how fast it got here.
I just had them mounted on my wheels and I like it so far
Thank you for taking the time to tell us about your experience! We appreciate your kind words. Have fun with your new tires!
I bought 4 tires 37X13,50-20 mud tires 1 tire had a bulge in sidewall I have asked them three times for a replacement they have quit responding to me so I ask for address to return all for a full refund they have not responded
We do apologize if one tire you received from us seems to have some type of issue; we do all we can to only source quality tires from the manufacturers or their authorized distributors. If you suspect the issue is a manufacturing defect we will certainly be happy to help by filling a warranty and assisting you in earnest! We definitely do not ignore messages, however, so we'll be happy to investigate the matter and get to the bottom of this!
Website was easy to navigate and find the tires I wanted. Price was less than half of what I would have paid at a tire shop. Received tires right to my house.
We are pleased to hear that we managed to save your bank account with our affordable prices and that you are happy with our shipping. Safe travels with your upgraded set!
Fast free delivery 3 days had all my tires great looking tire will definitely be coming back to this website to get another set red dirt road sd-6 can't wait to hit the dirt roads
Thank you for shopping at Priority Tire! We look forward to doing business with you again.
Priority Tire had the best prices going direct vs third party from some other places they were listed. Shipping was fast and the whole process was super easy!
Thank you for the 5-star rating!
Relatively fast delivery nothing priority tires could do about me only recovering 3 tires then having to wait until the next week to get the last one but other than that everything was great!
Thank you for your review! To ensure that our customers are satisfied, we strive to provide the best service possible. We take such feedback very seriously and will do everything in our power to improve.
Tires were as described prices were awesome. Shipping was fast.
Thank you for the feedback! We're delighted you found our shipping fast and our prices awesome. Thank you for choosing Priority Tire!
I bought to Fourceum tires from you in 2023. I thought since i had fantastic experience then i would go ahead and get the pther 2 tires now. I ordered fourceum m/t plus 265/70 R17 LT. I received Voyger instead. I ordered from what said Fourceum on the page your people ssid it was falt. They want me to pay $70 for shipping. It was ashamed that you will loose my and my family's business in the future.iI wouldn't have minded paying part of the shippimg but $70 i just can't afford.
Our apologies for any confusion, however, if you purchased incorrect tires then sadly you do not qualify for a Free Return!
If you believe that we sent you incorrect tires you can certainly contact us for help; if true, we do provide a Free Return, however, if we've reviewed the technical logs and can confirm that you received what you yourself selected, then there is no reason to claim that we sent incorrect tires.
Any return shipping costs we quote are based on our own special FedEx rate; they're much lower than what FedEx or other Carriers actually charge.
Again, if we did send you incorrect tires we will definitely help with a Free Return, but if you purchased incorrect tires by accident the return shipping is not provided for free.
Thank you for your understanding.
Answer: We wouldn't be in business for years with rising sales and ratings if we we're a scam company! If you're unsure, if nothing else you can place an Order with us through a platform like eBay; we have a 99% rating across thousands and thousands of Orders and you have an additional layer of protection. Of course, it's always best to purchase directly through us!
Answer: We're not sure what kind of question this is supposed to be - we don't "screw over" any people, we do our best to be fair to any and all customers for any and all orders. We do sell on eBay among other platforms and try to cooperate with them as much as possible for mutually beneficial results. If you have any issues we can always be contacted, you can likewise submit any complaint or appeal for an issue outcome you do not agree with.
Answer: Minutes after an order is shipped our software should detect the tracking number and forward it to our customer via email!
Answer: We do certainly have some Firestone Firehawk 900 available in the size 205/60R13! There are plenty of them currently in stock so you can purchased them without worry.
Answer: The majority of Tires do not have specific left/right versions, so you should be able to mount them on either side or end of the vehicle!
Answer: Caren, we sell Tires of various ages. All of them, however, are New: never mounted or used, completely safe and authentic. They can be used for years and will certainly be used up sooner than they get worn out. Terry, if you had a negative experience you can share it with us. All of our policies are clearly displayed and followed, while our Customer Service always tries to help.
Answer: We answer all emails within 24h. Within the past few months we've experienced massive amounts of incoming traffic, but we've been able to rectify that by training more personnel and are soon changing to a superior phone system to help combat delays.
We do apologize on FedEx's behalf if the delivery was not as efficient or straightforward as it should and could be, we try to ship every single tire together and FedEx tries to deliver them together, but sometimes they can get split up. We're glad that it all worked out in the end!