Overview
PriorityTire has a rating of 4.8 stars from 3,338 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PriorityTire most frequently mention fast delivery, great price and next day. PriorityTire ranks 146th among Tires sites.
Instant Feedback
Ordered tire. Sent incorrect tire. Returned tire and sent correct tire that was now the wrong size. Returned THAT tire and told correct tire would be sent once second tire was recieved. Once they recieved second tire, I was emailed and told they do not have the tire I ordered and that I would be refunded.
I have yet to be refunded anything and this has been going on for 2 months.
Please be wary of anything you order.
Still do not have tire I need for my truck. Sitting for 2 months now.
(Wanted to add photos but not allowing me to do so)
Purched 4 Forceum tires and experienced a defect with one of the tires with less than 1000 miles. Priority states that the the waaranty is dependent on the manufacturer's review. It has been over 5 weeks and still haven't heard back from the manufacture with little to no help from Priority tire. Make sure you read the fine print before buying tires from Priority.
We do our best to only sell safe, functional and as-advertised Tires. If a Customer reports an issue we are happy to review the situation and provide assistance as appropriate.
In your case, the Tire was mounted and used for a while and the damage it has could have potentially manifested from damage during driving. As such, we are forced to contact the Supplier/Manufacturer for the warranty so that we can determine the nature of the issue.
You did provide us with photos of the Tire, which we are thankful for, which we did provide in full for the warranty. We did escalate it as well in hopes of getting this resolved.
As soon as we receive an update we will contact you back and proceed further!
We do understand your frustration but please do allow us to handle this situation properly. Do note that from what we can see this situation was reported to us 15 days ago, not 5 weeks ago.
Ordered tires at a good price. There was an issue with the order but the team fixed it expeditiously. I couldn't be more pleased with the service. I will always order tires from this website going forward.
Thank you for taking the time to leave us this nice review!
Easy, fast, and straightforward transaction combined with good price and fast delivery, I couldn't ask for anything better than that. The tires are nice. I had them installed and the car runs great on them. Thank you!
Thank you for your feedback! We're thrilled to hear that you had a great experience with our company. Providing quality products and fast shipping is one of our top priorities, and we're glad to know that we met your expectations. We appreciate your business and look forward to serving you again in the future.
The tires I purchased were fine, exactly what I purchased. The customer service or lack thereof that I received on this order was disappointing to say the most. Not shipped same day as advertised and when I contacted customer service they assured me first that they would ship same day as scheduled and then the following day when they still hadn't shipped they just made excuses and did nothing to rectify the situation. Not an honest company to deal with. Very disappointing experience over all
Needless to say we do our best to ship every order as advertised, we have no reason not to; mistakes and issues of various kinds may occur, from technical difficulties to warehouse delays. Our agents try to be honest and forthcoming about this, providing information at their disposal and taking the steps they can within the procedures allotted to them.
With all of that said we do earnestly apologize if the order was late! Please do give us more information so that we can identify your order and do more research to see where things went wrong and explore ways to not only improve but accommodate you for the unintentional inconvenience!
Tires arrived on time, actually a little early, and were in excellent condition.
Great to hear that you are happy with our fast shipping and tires' quality. We hope to serve you again!
All good experiences 25 orders only 2 issues ever once I made a mistake on tires size and had to pay to swap. And second issue 3 of the 4 tires orders made it the missing one can't be found.
We're glad that in the numerous orders you've had with us the issues have been few and far between - we do all we can to provide a clear and streamlined website, send out only quality tires, work with a trusted carrier and provide excellent follow-up assistance whenever required! Thank you for your kind words, we'll keep doing all we can to perform even better!
Ordered 4 NEW cooper cs5 tires on 10/23 from walmart.com. Sold by priority tire. After they were mounted the tire technician stated that the tires were DOT dated 08/21. They sent me tires already 2 years old. Couldn't return because they were mounted. I have bought tires from priority tire in the past. Never again though.
We are sorry to hear that you are not satisfied with the DOT of the tires that you received. We carry and advertise never-mounded and never-used tires, as such we are unable to take back tires if they are already mounted. Most of our tires are dated DOT 2020 or newer and are stored in climate-controlled warehouses, ensuring a dry and rot-free environment. We guarantee that the tires are in excellent condition and safe for use.
Very Satisfied and will buy from again ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Thanks for stopping by!
I had put Fullway Hp 108 tires on my daily commute car. In Florida we have plenty of rain and the tread is what caught my attention. Then I read reviews.
This purchase is for my WIfe's 2018 VW Alltrack SL. Easy to purchase and shipped overnight from Jacksonville to Central FL.
Already mounted and was not able to balance that day because our new Hunter Road Force balance had not arrive. Even without balance the tire ride great upto 60mph! I will balance them now that our balancer has arrived.
I've been in the Automotive industry for 50yrs. And I feel that how much wheel weights are needed to balance a tire tells you how well the tire is made. As I mentioned above they needed very little weight. "Happy!"
We appreciate your detailed and professional input here, it is very helpful for both us and other customers - thank you for your kind words and insight!
This was an awesome experience to shop for my tires online. I received my orders very fast and I was very happy with the price! Great Nexen tires!
Thank you for letting us know your tires arrived fast and that you are happy with their price! Safe travels with your new tires!
Priority Tire had the best price for the tires I was looking for, and offered very fast delivered and overall excellent service. I used to use Tire Rack, but switched when I found a better price from these guys. I have now used them twice and would defintietly use them again.
We're thrilled to be your choice for tires! Thank you for highlighting our competitive prices, fast delivery, and excellent service. We're honored to have earned your trust, and we look forward to serving you again in the future. Safe travels on your new tires!
Everything was fine. The only thang your computer system kicked my order out the first time because the shipping address was different from the billing address. Your computer said it was fraud. I answered you text when I got it that everything was fine and it still kicked it out. You need to fix that problem it delayed me getting home 5 extra days.
Thank you for your review and for bringing this to our attention. We will forward all the information to the appropriate parties in order to resolve this as fast as possible.
One of my 26's went bad. Went to a tire shop they said 250$ i went into my car and immediately started to look on line and came across PriorityTire. At first I thought it was a scam so I Googled it and started to research on it. And when I saw it was legit I went ahead and ordered... I got my tire for 140$ 2 days later. The exact same tire with the other 3. Very happy customer I will be buying again
Thank you for shopping at Priority Tire! We look forward to doing business with you again.
So I was in need of set of tires for my vehicle, I was searching multiple business including Costco, and my coworker which just happened to order some tires for his Mercedes Ben's, recommended Priority Tires as a good place to order they have great selection plus the price is, undeniable the best. I would order through them in the future and I will recommended to friends and family. Very satisfied, plus I got them in a very reasonable time. No complaints.
We're delighted to hear about your positive experience with Priority Tire! It's great that your coworker's recommendation led you to us, and we're thrilled that you found our selection and prices to be the best. Thank you for choosing us. Safe travels and happy driving!
I bought 2 tires which were delivered to the wrong address. I called customer service after getting the notification of delivery, but they were not very helpful. They insisted that they could see a photo of the delivery which was a randomn door and that I needed to prove that I did not get the tires. Luckily someone from the apartment where the delivery was made came to my apartment and asked if I had a delivery of tires. This was a very frustrating experience that I think could have been handled differently. Fedex and priority tire should be held accountable for this negative experience.
We fully understand that you are upset at the apparent FedEx delivery issue, but please understand that we did try to help you and that we simply wanted to understand the situation at hand!
Namely, FedEx is officially stating that they did deliver this to you completely as advertised, even supplying a delivery photo. In such cases we are more than ready to assist our customer, but we do need to get more information about the circumstances so that we can better understand the issue and more efficiently dispute the delivery with FedEx!
We never put the blame on the customer or force them to "prove" themselves, we simply ask them for more information, context about the situation and for any potentially helpful photo, footage or similar documentation.
Obviously we do apologize to you if FedEx did misdeliver the tires, but we do reiterate that we only wanted to help you and figure out a solution!
Finally, we are glad to hear that you did recover the tires successfully and assure you that we will submit this situation through our FedEx contact to help improve quality control.
The tire and alignment shop I took them to said the runout of the tires was.015 which is good. Especially for a cheaper tires. They're rolling smooth and wearing evenly so far. Using them for steer tires on a Isuzu NPR 17k grossed out 24/7.
Thank you for sharing your positive feedback about the tires you purchased. We are thrilled to hear that they exceeded your expectations.
Ordered a set of 4 tires. Got 3 pretty quick and thats it. Just 3. Called the company the same day and they said the pair is strapped together. So 2 and 2. But I only received 1 and 2. So how 1 managed to break apart 4 strong plastic straps is beyond me but according to them, fedex lost it and I asked what would happen if fedex doesn't find it and they said they can't help me if so. Very shady! Any normal company would send a refund or a replacement tire till the lost one either shows up or doesn't. Now im stuck here waiting to see if Fedex finds my tire or admits fault or I lose $115 because "4 tires have been marked as delivered" WHEN I WATCHED THE DELIVERY GUY DROP OFF ONLY 3 TIRES. Very Shady!
We are very sorry to hear that you haven't received your tire. When an issue like this is reported, and all tracking information points to the fact that the order was correctly delivered, we are unable to ship replacements right from the get go.
Instead, a missing package procedure has to be initiated beforehand, and only once that claim yields a resolution, are we able to for certain say that you are missing a tire, therefore we are able to ship another one. That being said, if you are able to provide any proof confirming that you haven't received what you have purchased, such as security camera footage, we would be swift to ship you another tire immediately. Please understand that at this time, your case is being looked into and you will be assisted as soon as the case is finalized! For any additional information, please reach out to us in the meantime. Thank you for your understanding.
Great product and perfect fit. Happy with the delivery
We are happy when our customers are happy. Have a great ride!
Easily the best tire service around. I ordered some beasts (325/65/18) on a Sunday and they were at my doorstep on Friday. They started in Florida and were delivered to Idaho. I now have four wildtraxx landspider tires (10 ply) and they were under $1,000.00. I won't buy tires any other way.
We are most glad to know that we were able to provide you with quality tires at a great value! You can expect future shipping times to be even better, too!
Tires available for a versatile range of vehicles. We offer online purchases with free FedEx
Delivery, and local pick-ups where available at our warehouses.
Priority Tire offers a wide range of tires available for sale. Our main focus was the distribution of
Passenger vehicle, SUV and light truck tires initially. However, our product line-up was
Expanded to include tires for trailers, ATVs, golf carts, racing and motorcycle, commercial,
Industrial, and farm vehicles. The broader range of tire types ensures that we are able to
Successfully meet the needs of our customers.
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- Allentown, PA, United States
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Business History
Sister-company of VYC Tires, in order to deal with the sale of new tires. The Priority Tire
Website was launched on March 8th 2018.
In order to ensure exceptional service in all of the 48 contiguous states, our company has opened
Three main warehouses to improve the delivery. The warehouses are located in Allentown, PA,
Jacksonville, FL and Grand Prairie, TX, with the Allentown warehouse functioning as our
Headquarters.
Our Allentown, PA warehouse was the first to be opened under VYC Tires in 2016. After that, in
Order to upgrade our delivery process to the West coast, we have established a warehouse in
Grand Prairie in 2018. Our newest warehouse is the Jacksonville, FL one, which was opened in
2019. Furthermore, we operate a few smaller warehouses to provide the best service available to
Our customers.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
That is most unfortunate, mistakes can definitely happen, we do our best to avoid them and fix them once they do - here apparently some things certainly went wrong and we provide our earnest apologies to you!
We have to assume that there was a problem with entering the tires in the system, leading thus to a repeated yet slightly different issue. For that we can honestly advise that we'll be doing all we can to investigate the root cause of the issue and how it wasn't detected on time and prevented!
The order should certainly be refunded if it was returned - please allow us to investigate the matter and take any final steps needed!