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PrinterPixReviews 4,818

3.5

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PrinterPix Reviews Summary

PrinterPix has a rating of 3.5 stars from 4,818 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PrinterPix most frequently mention great quality, photo book and long time. PrinterPix ranks 2nd among Photo Printing sites.

service
258
value
233
shipping
242
returns
140
quality
192

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15,188 reviews

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France
1 review
0 helpful votes
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DISCUSSION
August 27, 2020

J'ai eu affaire a PATRICIA très a l'écoute et très gentille merci beaucoup pour votre gentillesse...

Date of experience: August 27, 2020
Illinois
1 review
0 helpful votes
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Status check
August 27, 2020

Just called to check on the status of my order, my customer service representative was really helpful and informative

Date of experience: August 27, 2020
Florida
1 review
0 helpful votes
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Question about order.
August 27, 2020

I had a question about an order that i had placed and the customer service rep Jessica came to the rescue and saved the day... great job Jessica, i really aprreciate it...

Date of experience: August 26, 2020
Florida
1 review
0 helpful votes
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Customer service
August 27, 2020

I had the privilege of chatting with Patricia who helped me update a shipping address. She was very courteous and verified my order prior to making the needed change. She definitely helped me above and beyond. I would order from PrinterPix again.

Date of experience: August 26, 2020
Tennessee
1 review
1 helpful vote
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I ordered a birthday canvas for my friend's birthday over 3 and a half months ago. After numerous emails back and forth trying to get my product, PrinterPix FINALLY said there was a glitch in their system and they'd have to reprint. I am in the process (wasting my time) of getting a refund as I am over this terrible company. Take your money elsewhere.

Date of experience: August 26, 2020
France
1 review
0 helpful votes
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J'ai été aidée par Patricia, pas à pas, pour une commande d'album photo que je devais payer avec un bon Groupon. Je l'ai déjà fait plusieurs fois sans problème, mais aujourd'hui, tout paraissait bloqué... Merci beaucoup Patricia pour votre patience et votre professionnalisme! Je conseillerai ce site...

Date of experience: August 26, 2020
Texas
1 review
0 helpful votes
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Jessica
August 27, 2020

Jessica I can't thank you enough for the exceptional service. You actually deserve 10 stars. The speed and efficiency, as well as the professionalism from your side was remarkable.

Date of experience: August 26, 2020
New York
1 review
0 helpful votes
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Chat with jessica
August 25, 2020

When trying to extend the Groupon I had, Jessica was very helpful, she extended the expiration date longer than I anticipated.

Date of experience: August 25, 2020
North Carolina
1 review
0 helpful votes
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I am very pleased with the books I've received and the service I got from Adrian Potter. My online order was incorrect and he assisted me in fixing it.

Date of experience: August 25, 2020
Colorado
1 review
0 helpful votes
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Customer support representative, Jessica, helped me with an issue with a Groupon. Very happy with the service so far!

Date of experience: August 25, 2020
Ohio
2 reviews
0 helpful votes
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Great Service
August 25, 2020

Had an issue trying to use 2 vouchers on one invoice. Patricia from online chat was wonderful. Was able to place our order and provided a discount on shipping.

Date of experience: August 25, 2020
France
1 review
0 helpful votes
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Great customer service
August 25, 2020

We had a problem with the delivery fee and I contacted the tchat. I spoke with Patricia who was really helpful, quick and fixed my problem. I told her to mention this to the general website. She said she would.

Date of experience: August 25, 2020
Utah
1 review
0 helpful votes
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Helpful staff
August 24, 2020

I had the pleasure of working with Patricia and she was great help! She was very patient with me and did my order for me. Thank you for all the help

Date of experience: August 24, 2020
New Jersey
1 review
0 helpful votes
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Patricia - Once I explained that my order was not received, Patricia was quick to escalate & address the issue. She re-ordered / re-shipping my order and said I should expect it in a few days and apologized for the inconvenience. Appreciate her being willing to go above and beyond to correct the matter.

Date of experience: August 24, 2020
GB
1 review
0 helpful votes
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I spoke with Jessica this evening - i had a query regarding the expiry date on a prepaid voucher i had for a photo book.
Jessica dealt with my query efficiently and was helpful, polite and friendly.
She was a pleasure to deal with.

Date of experience: August 24, 2020
New York
1 review
0 helpful votes
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Patricia helped me resolved some shipping cost issues I had when I applied the Groupon I bought. She is nice and patience. She reviewed my supporting information and provide a quick solutions to my issues. I am very happy about the excellent services provided by Patricia.

Date of experience: August 24, 2020
Texas
1 review
0 helpful votes
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I was submitted an order and I had a need to change my projects. Simon and Jessica helped me to cancel the order and resubmit the order with no extra cost and helped me to close the issue soon. Thank you for the customer support.

Date of experience: August 24, 2020
California
1 review
3 helpful votes
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I had the pleasure of working with Amy Joseph today. She was the most helpful and nicest person I have worked with. She gave me help every step and was extremely kind about it. I give her 10 stars out of 5. She deserves a promotion. Excellent!

Date of experience: August 21, 2020
Florida
1 review
4 helpful votes
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I deal with a lot of customer service people. Amy Joseph rates at the top for me. Clear effective, good grasp of my very complicated issue. Effective, kind and personable. She checks all the boxes. Promote her

Date of experience: August 20, 2020
Virginia
1 review
0 helpful votes
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0 Stars and worse!
August 18, 2020

We purchased a Groupon for this service to try them out. Horrible mistake! We uploaded our pictures the same way that we upload for every other service online where we order pictures. When we received our photo books, the heads were chopped of a large number of our pictures and some of the pictures were placed in the binder of the book, split between two pages. Terrible product. When we called to speak to someone, they blamed the problem on us but did offer to replace the books and charge us shipping. We don't feel like we should have to pay for shipping as the products were not satisfactory. The shipping fee is almost as much as the original price we paid. This company does not stand behind their poor work and we will never ever order from them again. Too many choices out there!

Date of experience: August 18, 2020