First order was lost and something, and was never sent or received? Had to reach out, and finally got a response after several inquiries. Order was eventually replaced and finally received ~ 1 month after order was placed.
The picture turned out wonderful no complaints very the person was very easy to work with and did everything we suggested "10 out of 10 must try again "lol
The calendar is very flimsy and confusing to use because there is only 6 pages so the back is also printed on for the months! Very unsatisfying I will not order again it also comes off the binding and the hook to hang it fell off when I opened it up.
For some odd reason, Printerpix added 4 blank pages to both the front and back of the book. The quality was otherwise good, but I would have preferred not having these extra pages. Your customer service would only say that is the company's policy. However, I've ordered previously and never had this happen.
This order took an unusual long time to print and ship. I have seen far better turnaround from PrinterPix during hectic holiday seasons. If this is the normal processing timeframe, I will have to find a new printer.
I would like to do projects side by side. You navigation was a bit weird. I hear you final product is great is the reason I used it. I will wait to see.
Update:
Product is nice. I will do another project. I do wish I could download pix and they stay for multiple projects. Quality is good and I do like the final product. I added a star, still wish you could do side by side projects and navigation was easier.
I would like to do projects side by side. You navigation was a bit weird. I hear you final product is great is the reason I used it. I will wait to see.
Update from below- the shipping came faster than expected and the cards were really nice!
I found it hard to change the design once I chose one- like if I wanted to switch from one thank you card to another one, it didnt allow, you had to start over. Also it snuck in an upgrade, even tho I clicked no to all upgrades, and then was charging me 32 cents a card until I figured out how to remove the upgrade I hadn't chose. And lastly, the shipping looks like it will take a while to come, I hadn't realized this was from UK not US, otherwise I wouldn't have done this Groupon. On the positve side, once you chose a design it gives a lot of options to personalize it. I hope they come out nice, as I really want to send out my Thank you cards already.
I found it hard to change the design once I chose one- like if I wanted to switch from one thank you card to another one, it didnt allow, you had to start over. Also it snuck in an upgrade, even tho I clicked no to all upgrades, and then was charging me 32 cents a card until I figured out how to remove the upgrade I hadn't chose. And lastly, the shipping looks like it will take a while to come, I hadn't realized this was from UK not US, otherwise I wouldn't have done this Groupon. On the positve side, once you chose a design it gives a lot of options to personalize it. I hope they come out nice, as I really want to send out my Thank you cards already.
I paid an extra 60$ to have express shipping and delivered early and it showed up almost 5 days late and I never got refunded for the shipping or even an email it was running late, will not recommend anyone to purchase from here
The extra charges are deceptive: "add another mug for $13.50", when you select that, the price goes up by a lot more. Having to pay extra to not have a garish "PrinterPix" logo on the bottom, when you didn't know it was there is also unpleasant
The site was easy to use and the customization options were good. Great quality and arrived quickly!
Meeting a new member of the family and this will make a great Welcome to the family gift!
I paid for expedited shipping and the gift was a week late. Then had to ship the gift myself as our new family member was back home.
Meeting a new member of the family and this will make a great Welcome to the family gift!
Very nice not as soft as I thought but I put 20 pictures of Godzilla for little boys birthday present and all came out very clear
I paid extra 40 dollars for desired delivery date, yet the package was delivered late. In that case, the extra charge should have been refunded. Hence I am not satisfied with the service. It should be refunded.
The product was in good condition and I am satisfied with that. If the extra-charge for desired date is removed, I will rate it high and highly recommend.
My complaint is that many of my photos got duplicated in the result of the album…And I each picked the picture that I wanted and some they didn't printed, or choose.
Two times I had conflicting info about your "free shipping". I have checked my credit card and have received reimbursement for those shipping costs which were originally supposed to be free on blankets.
Simple and easy. I'm curious to see what printing on metal looks like. Very happy with the canvas print. I will definitely be using your services more frequently. Thank you for making it easy for the photographer in all of us.
I have a printing error on my image and have reached out to customer support. I am sending images to contact us for resolution.
There are a lot of options. I love the choices for personalization. My shopping experience was easy and pleasant. This was my first time ordering at printerpix, and it made my very first time using a Groupon extremely easy.
Website was a bit difficult to work with, but once I figured it out it was ok. Product is nice, looking forward to having these for my walls
I thought I would have the chance to crop my photo a bit. It arrived with a slight dent in the upper portion of the metal, so that was disappointing.
Overview
PrinterPix has a rating of 3 stars from 4,838 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PrinterPix most frequently mention great quality, photo book and long time. PrinterPix ranks 2nd among Photo Printing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members