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From the business
Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Great experience. I was pleasantly surprised at the rate I was able to secure. Will use again.
My experience was really good. Fast and straight forward. The site is easy to navigate thru.
So far the experience has been simple and easy to book. The price was far better than booking directly. I will be keen to see if this flows as easy to our check-in with booking through prestigia. Thanks
So far the experience has been simple and easy to book. The price was far better than booking directly. I will be keen to see if this flows as easy to our check-in with booking through prestigia. Thanks
Good experience, easy to book and to review the differebt hotel features in order to make the right selection
I chose the payment method in the Egyptian pound, but I was surprised that the reservation was made using the euro currency.
Other than that, things are good
All good except the 40+ minute wait on the phone, without getting thru to actually speak with a representative.
All good except the 40+ minute wait on the phone.
Easy and fast experience to plan our holidays. We will repeat in the future.
Excellent price and website booking. Would book again.
Имах малко затруднения, но се справих. Проблем беше в превеждането на страниците.
Gostei mas poderia ter tradução para lingua portuguesa.
Great deal and easy to use site. Everything was very clear and well organized.
Very efficient and helpful with. Y questions and request.
Fast and easy, very good price, I have no problem doing the reservation and payment.
Hope good i'm waiting to start my trip ti sardinia
The experience can only be seen at the hotel reception. The benefits advertised are not visible on the booking! That's pretty strange. Breakfast and access to the spa should be included free of charge. This can no longer be seen on the booking confirmation.
I've never had such a bad booking confirmation and before the pandemic I traveled 100 days a year.
Very good website and easy to process and book trip.
This is new company for me, never heard of it. I hope it will be ok when I come to Las Vegas. Thank you for having a discount on very expensive hotel.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members