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From the business
Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Excellent and would use site again simple and straightforward with fantastic rates
Excellent and would use site again simple and straightforward with fantastic rates
First time for me using prestigia I hope i will satisfied on the hôtel specially for the room and to keep me as permanent client for next bookings
Quick and easy. Receiving one email without a link where I could view my booking on Prestigia's site was worrisome. Trying to create a new account produced an error so I was just relying on good faith until I confirmed by calling the hotel.
Good experience and I look forward to our stay. Site was easy to use and find things.
Good experience and I look forward to our stay. Site was easy to use and find things.
I can only give a review when I know that my booking has been confirmed by the hotel as well.
Super easy and a great price! Thank you!
Please confirm my booking at the Westgate is confirmed!
Everything good, just i'd like to have the reference code of the flight after the reservation.
My girlfriend did the booking and she's the super shopper so you did fine
I was pleased. The process was easy. Now if I can check in without problems I will be completely satisfied.
Overall no issues with booking, most competitive price.
Excellent prices and quick and easy booking. Thank you!
Página muy intuitíva y de fácil manejo, 5 estrellas muy merecidas.
It's been great thank you for your help. This will be a great weekend
Easy booking, and great prices. Taxes and fees are straightforward
Easy and fast very user friendly. Was very satisfied
Excellent! Everything that we were looking for! Staff went above and beyond! Service was good and food was excellent!
Everything esa very clear, I booked my reservation within minutes. The pictures were accurate and it helped me a lot to see the location and what great places I will have near me.
It was good and I will use you guys again perfect!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members