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C K.

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1 Review by C

Prestigia

  • Prestigia

“Won't refund money - suppose to be free cancellation”
4/6/21

I booked a reservation on 5/20/20 for a room in October. They charged my credit card on 5/21/20. I cancelled the reservation on 8/28/20 well before the October 6/20 date to receive free cancellation. I have not received a refund. I can not speak with anyone. I waited on hold, as first in line, for well over an hour and thirty minutes.
Don't waste your time and money with this reservation system.

Tip for consumers:
Don’t use this site for reservations - you will not see your $ again!

Products used:
Full refund if you cancel by a certain date - that never happened. Can’t even speak to anyone.

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