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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Delivery was prompt. I had a he selection of several styles which surprised me considering it is a local school.
Experience was satisfactory. Quality of T shirt is mediocre, especially for price. Would have preferred a Tee of heavier material.
Wait and see how rest of purchase goes
Quick shipping and wonderful quality. My dad and I have matching college sweatshirts now!
First time customer. Great experience. High quality. Excellent price. Quick shipping.
Got exactly what I was looking for and got here pretty timely.
Super easy to use online site and great material. I was updated every step of the order and received my order exactly when I was told I would.
Perfect fit. The picture did not do justice for what the shirt actually looked like. It liked 10 times better in person.
Good experience! Very straight forward! Hats were great and shipping was not long!
Love Prep Sportswear! The quality and variety of apparel is amazing!
It was quick and easy ordering. Fast shipping and I absolutely Love them!
Sweatshirts run small. T-shirts don't. Found this out after placing an expensive order
Very easy to order and fast shipping! Love my new hat and the quality of the shirts!
Pleased with my order. Suggest you contact Greenway Park as they are looking to stock their pro shop.
Great stuff! Cute designs and good quality shirts. Will order again when needed.
Great item, good quality and fast shipping. Defined worth it
It was easy and convenient. Received items in a timely manner.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: Impossible. If you try to send a message after hours he will only speak to a robot and you basically don't get to complain to the robot. It will just list some possible time frames when your order will possibly show up. He will be bitterly disappointing if you use this site.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.