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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Met all expectations for my grandsons senior night. The fit was perfect
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Took a bit to long to have received my package. Product was very ggod. Again. To long to receive package.
Seemed simple as could possibly be...not sure why delivery took so long...3 weeks
Seemed simple as could possibly be
The phone number box will not allow a phone number to be entered.
Had to create a fictitious number just to complete the order.
The shirt I ordered came out perfect, it's exactly as described.
Received order in a timely manner.I just ordered a baseball cap.
The shirt was here quicker than I was expecting. I am very pleased with the overall purchasing experience
Notice what I wanted, ordered it, got a ok after ordering. Good job!
I love the shirt! The quality is great and so is the printing!
Sweatshirt was exactly like the picture. Great quality. Nice n soft.
Nice product, good quality, fair price nice product good quality fair price
Easy to order. Items were exactly as advertised. Very happy with my purchase.
Everything arrived on time and looks great! We did have an issue with color bleeding from the royal blue t-shirt onto other clothing. So, plan to wash a few times before wearing. Hoping that's not a sign of poor quality as it wears.
I got the item delivered on time, quality and the packaging was great.
Just what I wanted! Something different than everyone else! And the hat great quality 👍🏼
My experience GREAT! Somehow after I placed my order. My confirmation of the shirt I design was all wrong. I immediately texted. The representative on the text line design the shirt exactly how I wanted it. It was sent back to showing the front and back. Prep Sportswear is all about satisfying you a customer! My shirts are AMAZING. Thank you Prep Sportswear and your Amazing Team!
The website stated it would be 3-5 business days for delivery and my hoodie arrived almost 2 weeks after the order was submitted only to be told the hoodie i ordered was high demand and wouldn't be delivered within the 3-5 days. A little notification that the order was going to run slow due to "high demand" would have been nice and appreciated, other than me having to follow up after the 5 business days.
Production and shipping was a little slow but overall, happy with the product
We love the shirts! The delivery time was a little long but I understand that they are made per order
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members