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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Absolutely do not recommend. I was unable to cancel my order because it had started production somehow immediately. Not that it shipped quickly. Oh, and the utter lack of return policy makes this definitely a company to avoid!
I was very disappointed in the quality of the shirts.
Easy, quick and my shirt came out perfect, thank you!
Quick and accurate delivery of my order, the quality of work is very good
We like the wide selection and the delivery was much quicker than we anticipated.
Easy, convenient and a great selection of merchandise!
Delivery took several weeks and several phone calls, but the tshirt was perfect when it finally arrived.
Ordering was very easy
Fast delivery
My husband will love his shirts of little league he played as a kid
Shipping is outrageously high and very slow. Never again.
Ordering was easy and item arrived fast. Sup r happy about that experience. Don't think I would order the item again. It was a red sweatshirt which had white lettering, except when it arrived the letters were reddish/pink. Even after washing the letters were never white.
Exactly what we were looking for while reasonably priced and in a timely manner!
Products are consistently correct and we love ordering old schools.
Good experience but the production time was very slow, close to nine days for production to me seems on the long side. Easy to order but not so quick to get our order.
The quality was not great and the sizing was way off.
A smooth experience. I had a concern with an order, and a representative was really helpful.
I placed my order and within a few days I received a shipping confirmation and with a couple days I had my order.
Takes quite a while to get the product - overall helpful service
A+ Service, deliver, easy of order, excellent. No problems
Easy shopping experience. Product was of good quality.
Very easy to design shirts with the website. I truly loved the quality and quantity of designs.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members