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Prep SportswearReviews 13,647

4.4
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Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,717
quality
211
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88,116 reviews
Nevada
1 review
0 helpful votes
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For the price I expected better quality. It's basically a iron on. I probably won't order here again.

Date of experience: January 23, 2025
Maryland
1 review
0 helpful votes
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I ordered something for my Sister in Louisiana, and it got there and she is ecstatic😁😁

Date of experience: January 23, 2025
Kansas
1 review
0 helpful votes
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Great prompt service and quality product. Would recommend

Date of experience: January 23, 2025
Pennsylvania
1 review
0 helpful votes
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Ordering and shipment was easy and efficient. I wish I'd know the product was heat transfer because that's uncomfortable to wear and I would have skipped the t-shirt.

Date of experience: January 23, 2025
Michigan
1 review
0 helpful votes
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Last order is not quality want to return
February 1, 2025
Updated review

Order ******* neck of shirt out of shape and fabric thin ordered Jan 9 received Jan 22

Date of experience: January 9, 2025

I have submitted no feeling at this point until arrival
December 18, 2024
Previous review

I have submitted no feeling at this point until arrival

Date of experience: December 8, 2024
Connecticut
1 review
0 helpful votes
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The sweatshirt quality is good however I was under the assumption the letters were embroidered and not pressed.

Date of experience: January 22, 2025
Wisconsin
1 review
0 helpful votes
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It was exactly what I wanted
February 1, 2025

It was exactly what I wanted. And ordered.
School colors are great. Exactly matching

Date of experience: December 28, 2024
Michigan
1 review
0 helpful votes
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My order was great!
January 31, 2025

My order was great! Fit was as expected. Would order again! Thank you!

Date of experience: January 21, 2025
California
1 review
0 helpful votes
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U guys are so fast and awesome
January 30, 2025

U guys are so fast and awesome. These are great gifts for my family

Date of experience: January 20, 2025
Georgia
1 review
0 helpful votes
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Great looking cap
January 30, 2025

Great looking cap. Very professional looking. Easy order, quick delivery, good quality.

Date of experience: January 20, 2025
Pennsylvania
1 review
0 helpful votes
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Satisfied returning customer
January 29, 2025

I ordered a sweatshirt and the writings on it fell off. I addressed customer service, they took care of it without hesitation. They didn't ask me to return the faulty sweatshirt.

Date of experience: January 19, 2025
South Carolina
1 review
0 helpful votes
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The sizes run small…really small on two of the three products I got.
Also, it is difficult to constant this company to ask simple questions…you must have an "order": number…well, how about when I don't have one? I finally got through, but I didn't even know I did…terrible interface for contact.

Date of experience: February 17, 2025
Texas
2 reviews
0 helpful votes
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I didn't realize no refunds
January 28, 2025

I ordered 3 sweatshirts and didn't realize they were going to be sparkled. So wasted 60 bucks because my husband won't wear it! So now having to order another. My bad but sad no refunds! Or exchanges

Date of experience: January 18, 2025
North Carolina
3 reviews
0 helpful votes
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I am very glad to find the items I wanted, and the quality of the shirts is good

Date of experience: February 11, 2025
Virginia
1 review
0 helpful votes
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Pleased
January 27, 2025

My fellow coaches loved the gear and the fans in the stands loved it also

Date of experience: January 17, 2025
New York
1 review
0 helpful votes
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This purchase was a gift and the person liked it. That's all that matters to me, so would I buy again, the answer is yes.

Date of experience: January 17, 2025
North Dakota
1 review
0 helpful votes
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Easy to order, and have a lot of great options to choose from…hopefully shipping and timing is good

Date of experience: February 9, 2025
Colorado
1 review
0 helpful votes
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It was good, the sweatshirt was too small for my aunt. I ordered a 2X and apparently that was a little bit small for her. In that particular sweatshirt prep sportswear does not have a 3X.

Date of experience: January 15, 2025
Maryland
1 review
0 helpful votes
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Great site with so many options
January 25, 2025

Great site with so many options. The only hard thing about shopping is not spending a ton of money because you want to order EVERYTHING!

Date of experience: February 10, 2025
Virginia
1 review
0 helpful votes
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Great product at a Fair Price.
January 25, 2025

We are ordering a sweatshirt for our daughter. Because she liked the ones we purchased previously from PrepSportswear.

Date of experience: January 15, 2025

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+28