Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
My shirt was delivered quickly, as promised. Lotsbof designs to choose from. My t-shirt is of good quality and l would use this seller again.
I love my custom sweatshirt and hat! Sweatshirt is on the light side, which has its pros and cons during March-April in MA. Will be referring them to friends and ordering again
I was disappointed I did not get the 40% off coupon it said I would get for signing up. It did not show up, I ordered anyways and I would say the quality is good. Everything came in the correct size and really soft. Id order again, especially if I got the coupon!
I was a little nervous to place an order but everything came super quick and was exactly what we expected!
I was ordering a t shirt for my 5oth High School reunion. When it arrived, the t shirt was good quality and the ordered arrived on time!
Very pleased with merchandise and how quickly we received it. Sizes run a little small so order a size bigger than usual
Very Good. This is a future Father's Day gift for my husband. I just wish there were more Maroon color choices as I only got to choose Red as the closest color in March. Desert Mountain's colors are Maroon, Gray and White. Thank you, Robin
It's getting better each time I make a purchase. The first time I made a purchase 2 years ago, it was slow and I wasn't getting any receipts or confirmation numbers back.
Good! I had ordered coats. It's been a few years ago now though.
Very satisfied with quality and quick shipping. Enjoy being able to order different items
I received my order exactly as I had ordered and deliverd within a decent time. I do wish the shirt was a dri-fit shirt but it is still good quality
Looks great. Arrived quickly and there's really not much else to say about that so I'll just say that and hope that I've gotten to 100 characters by now
I was very satisfied with my order great quality and fast service. I love it! I would highly recommend you purchasing from this website
Sometimes hard to checkout but love the products. Discounts are never what they say.
Good products and ships in a timely manner. Able to design what I wanted
Always been satisfied with the shirts, sweatshirts I purchased. Quality is superior and color is retained even after several washings.
Always get the best from Prep Sportswear. True to size and the printing is of great quality.
Very nice hoodie and the material is soft and durable. Fantastic hoodie that I will order more in the future.
Sportswear order was just as described! Good Prices and Fast Shipping! Good Quality! I special ordered mine to the exact style and looks like that which I I wore when I was in high school! Good Job!
Great School Merchandize! Great Quality! Easy Ordering Process!
I ordered what I thought was a sweatshirt in sweatshirt material. Instead the fabric is more like a nylon and the size is very skimpy. My grandson wears a Men's small and this fit was more fitted instead of loose and full like a sweatshirt should be.
Some of the shirts that I really liked were not in stock in my size.
Rec'd cancel notification-tried to order but n/available - can't figure out how to log in and see my orders
Sweatshirt arrived as expected, my son was pleased with the graphics. Size up, will shrink after washing and drying. Youth XL prewash 14 post wash 12.
Product came quickly and looks amazing! I absolutely love it and would recommend this place to anyone.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: Impossible. If you try to send a message after hours he will only speak to a robot and you basically don't get to complain to the robot. It will just list some possible time frames when your order will possibly show up. He will be bitterly disappointing if you use this site.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.