Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Have always delivered what they show, Efficient. Quality products
Everything fits great and looks great! Will be ordering more from this site for sure! Ordered sweat pants, and 2 hoodies. Recommend to others for sure!
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It's great 👍 Very Professional! Happy customer! Glad I was able to order and receive my merchandise!
I was so happy to see the fabric was from Jerzees. It has been my choice for sweatshirts I've used in crafts. Hard to find now days. The fit is really nice and laundering is a breeze. I had chosen the wrong school logo but love the shirt so I'll keep it and reorder the one I wanted. Thank you so much.
I ordered and the order came the following week…so quick for so many t-shirts! The t-shirts were printed well and were of good quality!
So many choices and fair pricing. I find all my kids schools.
My family and I have been using this site for years between my college and the team I play for now and their girl always helps them show support in style
Shirts are quality material and logo still in good shape after many washes.
Just what I ordered and very happy with price and quality. I was looking for a sweatshirt like this but the school store didnt sell them!
The shirt fits a 10-year old child! This was an absolutely poor purchase! I've dropped this company from my ordering scheme.
Nice quality gear. I've made previous purchases and they have been excellent!
Loved the hoodie! Bought it for my son upon his acceptance to Radford. Great quality, fast service! Looking to get more more for family members!
Awesome! Sweatshirt fit great and is super comfy! Loved it! Will definitely buy more ACU merchandise. Arrived on time with no issues.
I get lots of compliments on team gear I have ordered. My son loved his personalized sweatshirts. People ask where I got them.
Very good and what I was looking for. Shirt material especially the white was great.
The shirt and sweatshirt I ordered was nice took a little long to receive them.
A great experience with quality service and love front and back option.
I ordered many items from this company in the past, and received many compliments on my clothing.
It was great quality, exactly what I wanted, and fast shipping! Will definitely be ordering from here again in the future.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: Impossible. If you try to send a message after hours he will only speak to a robot and you basically don't get to complain to the robot. It will just list some possible time frames when your order will possibly show up. He will be bitterly disappointing if you use this site.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.