On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Wish there was more choices of colors for sweatshirts. Could you add in gray along with the black and white?
Wish there was more choices of colors for sweatshirts. Could you add in gray along with the black and white?
Easy purchase. Reasonably fast shipping. Good communication.
Prices are high and even though both the shorts and shirt are black, they are two different shades of black.
The quality was good and the item arrive within a good timeframe. The size was way bigger than expected. I ordered an XL and it is at least two sizes too big. I will likely need a medium tall shirt. Please advise.
My experience was really great website had a lot of options, so I'm super happy.
Quick and easy process from start to finish. Will order from again
Ordering was simple. I had hoped to have them a little bit faster, but perfection takes time.
I ordered a hat and a sweatshirt and I am happy with both.
Pleased very easy to use cane pretty quickly and happy
Seems like a decent site so far. Decent variety of clothing and options
So far good quality. I also already ordered a second one, but have not yet received it.
Good! Was worried about time frame, seemed to take awhile.
Great quality and products and we love the ability to customize.
Great quality and products and we love the ability to customize.
The site had plenty of choices and ordering easy for me.
It was good for me. I would recommend this store to anyone.
I received my order, delivered in a timely fashion, as expected.
Pretty fast turnaround and good quality work and :)
Receiving your item took a lot longer than I expected it would.
Item exactly as expected and arrived in a timely manner
Easy order, lots of options. Everything I ordered was great!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members