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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I'm very pleased with my merchandise. The only complaint is how long it takes to receive the order.
Difficult navigation through choices. Having to input over category of shopping
Difficult navigation through choices. Having to input over category of shopping
The website was easy to use with clear pictures of the product,
Easy to find what I need for a great prices and great quality spirit wear!
This is my second order from Prep Sportswear. Ordering was easy, communication was great and shipping was fast.
I received my order earlier than expected and it was as I ordered. No issues whatsoever.
It was great, I wish we could have customized it a little more
The site was easy to navigate. Shirts came in a good timely manner.
Quick great product was just what we expected fits well
Easy purchasing experience and quick shipping. Many options available.
It was a good experience, easy to use website. Took a little long to get my order, but in the end I was happy
Didn't get the sizes nor quantity I ordered. Also took way longer than website mentioned to process the order and get shipped.
Lots of options, which was good. Slow order filling so allow added time as necessary if things are a gift.
Easy website to navigate with a lot to choose from. Prices are reasonable and the merchandise is very good quality.
Thank you for the easy process; look forward to our team wear.
Thank you for the easy process; look forward to our team wear.
Good quality and great choices. I was looking at other companies, but could not find what I wanted. I chose the right one.
Customer service got back to me weeks after my order finally got delivered, the material of the shirt is very stiff, not comfortable the size was smaller than I anticipated and the tag on the shirt was all crunchy and looked worn.
Easy to order! Great variety of different options for your liking.
Takes longer then I thought it would take but I have it looks really nice
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members