Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Item design as described. Shipping time was reasonable. Material was very thin. I would have preferred a thicker fabric for the price.
See above i had to take it to a local dealer for printing and it ended costing $30.00 er item i have never seen a request for at least so many letters on a review
Good until this order 20% off instead of 40% that upset me thank you
Well-made product. Came fast. Will definitely buy here again.
Great experience will order again, t shirts came out really nice, my son ordered white & family ordered red shirts
I wish the fabric was a little better quality but I did NOT get the more expensive sweatshirt so that is probably on me, but the material is soft and the logo/decal is amazing.
Great looking hoodie. Nice colour and the stitching is very nice. Fits as expected. Shipping was reasonable and fast.
Quick and easy payment option and lots of options for my purchase.
Selected one each of a cap and tee shirt as dress for a funeral. Sportswear was requested by his daughter, but since I went to high school with him I ordered our old school colors.
Looking for apparel for a funeral in June
They can put on your sweater or shirt what you want. I put on my High School and sports team they are.
It is nice to get something with your school name on it.
Very cool in a sportswear way.
Kinda hard when high to get the numbers and letters on the back and front correct.
Took way too long for delivery, basically a whole season. Ugh
So far love the products offered and the ease of website use when ordering
The turnaround time was very quick from when I ordered to when I received the hat. The embroidered logo design was very good, just as the website showed. The hat itself doesn't fit well, a bit disappointing.
My order came quickly, very nice products.
On time and just as I ordered. Quality is nice and fit perfectly. My grandson will love it! Would recommend.
Delivery was quick. The Quality of the shirts was good. My Family liked the shirts. I would order again.
It was fine but hard to rate without knowing the quality of the items.
I liked it pretty well. I have used this company before and I loved that they all the schools in the US it seems like.
I recently made a trip to Boston and one of the places I visited was Roxbury Community College. I liked what I heard about the college and it's students. Our trip didn't allow anytime to visit their team store so I had to order on line because I wanted a shirt to remember my trip. My experience could not have been any better. I had my shirt waiting for me when I got back from Boston. I LOVE my shirt!
I don't think I ever got 40% discount. Website hard to navigate.
Easy to order and quick shipping. Reasonable prices. I would recommend to many more people. I will be ordering again as well.
Everything was easy to find and checkout was easy
My order came quickly and everything fits great. I would order from here again. I wish my description didn't have to be 100 characters though
Easy time place order. Recieved before needed. Loved the customization option - from the design on the front to the color of the sirt to even having the ability to put something on the back of the shirt.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: Impossible. If you try to send a message after hours he will only speak to a robot and you basically don't get to complain to the robot. It will just list some possible time frames when your order will possibly show up. He will be bitterly disappointing if you use this site.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.