PrepaidnGift BalanceReviews 271

Total fraud. 2 cards unable to use. Could not register online so I called. They wanted personal information and said I had to fax the receipt and personal ID. SCAM

They sell cards that other people have already hacked into, so your card never works. Then they make you call in and give your information to mail you a new card. They are doing this to harvest information and resell it. They do not comply with CA privacy laws. Total scam.

I bought a $25 prepaidgiftbalance visa card today. Went to make some test purchases for 50 cents each. It worked flawlessly the first couple times. Then after I started getting a card not authorized. Tried purchasing a $5 item, cart not authorized. Tried spending the $22 that was left on it and card not authorized.

This is a bull$#*! scam so stay as far away from it as possible.

I usually get cards that would make me sign up using this site but a couple of months ago it randomly stopped working. I got one today and forgot the site was broken lol, but you can check balances/register your card using the phone call option :). this is for anyone who is scared they may not be able to use the money in the card. Just call the number on the card (*******536) no talking is required, and I'm pretty sure they're just using pre-recorded lines. I hope this helps. Doesn't change the fact that the website is terrible tho. Anyways shop safely

Transaction failed as debit card then cashier accidentally hit charge card and it went thru without a hitch!

Customer service speaks very little English in a very rude unprofessional manner. They will not let me have my money back for 15 days screwing me out of my grocery and medicine money causing me to suffer with no food and no medication. Why is the call center in China instead of the United States? If you are a proud American citizen, maybe you should do business with American companies because this company has royally screwed up my life and I worry about others getting screwed over by this shady policy company. I am now begging for food from family and friends!

I got a $50 dollar gift card for my birthday and the first $20 worked fine but after that my card got stolen and I tried to call them and they helped me but as soon as I ended the call I went to go and check my balance which was 30$ and my account wouldnt let me back in. It was a total scam. Never using this card company again!
Also a very sketchy website and customer Service.

Well the card seems to differ from vanilla or other types of prepaid mastercards that I've purchased in the past which were ready to use upon purchase. I purchase the giftcards because as a rule they can usually forgo the hassle of registration and activation which requires personal info. Name, address, phone, as do the regular prepaid debit cards. However this type of giftcard which is offered by US Bank indicates that if you desire to use the card for online purchases you should register the card in your name at www.prepaidgiftbalance.com. Which I did promptly and still the two attempts I made to use the card online were declined. Personally I will pay more attention on my next giftcard purchase and attempt to purchase the vanilla or other providers cards.

I CAN NOT GET MY MONEY OFF THE CARD! So, how nice it that you receive a gift card or better yet you gave a gift card that can not be used. No matter how you try to register it the website informs you the card is invalid. Invalid, with cash on the card make for a super scam! YOU MUST HAVE MADE A KILLING DURING CHRISTMAS HOLIDAY! I JUST WANT MY FUNDS OFF THIS CARD! IF YOU WANT PROOF CALL ME, I AM NOT SUBMITTING IT HERE.

If you happen to enter your phone number when entering your other contact info which is all required to use your card for online purchases (it doesn't say which are required on the site, but it's mentioned in the super-fine print in the paper manual with the card)... you might miss this warning... THEY WILL SPAM YOUR PHONE IF YOU INCLUDE YOUR PHONE NUMBER AND NO WAY TO OPT OUT. SLEAZY LAW-BREAKERS!

"Disclosure
By providing us with a telephone number for a cellular phone or other wireless device, including a number that you later convert to a cellular number, you are expressly consenting to receiving communications—including but not limited to prerecorded or artificial voice message calls, text messages, and calls made by an automatic telephone dialing system—from us and our affiliates and agents at that number. This express consent applies to each such telephone number that you provide to us now or in the future and permits such calls for non-marketing purposes. Calls and messages may incur access fees from your cellular provider."

Terrible site that rarely works when activating card or checking balance. VISA gift cards are a scam in general-- it is very difficult, especially when shopping online, to combine with another payment method, since it is treated as a credit card in online checkout. Therefore, when your balance drops to a relatively low amount, you can either purchase an Amazon e-gift card for that exact amount, or throw the card away. I suspect many people simply choose the latter-- a clever and disgusting scheme by VISA, who proceeds to keep all of that unused "gift card" money.

The records on the card said it was only charged $100 and then a month later most of the money the money was all spent at a CVS...

I have two $100 cards that have never worked and they won't help! Multiple hours of phone calls and faxes and they want my receipt from 2019 when I got these as gifts! They told me there is nothing they can do. SCAM! Terrible customer service!

If you have an option stay away from this site and their services. The site is impossible to access.

First they find a unethical company like Fry's Grocery Store. You then stock them with your worthless cards. Fry's sells the cards to their customers and gives them a authorization code. The criminal people at Prepaid cards then apply your money to their personal cards. You are left with a worthless card and a authoriaztion code that means nothing! Oh yea you can contact Prepaid Cards, you will be put on hold, you will be told to fax copies of the card your drivers license etc... Don't forget to enlarge your card to 150% Increase the ink level. Then when you contact the Prepaid Gift Card people after waiting the 10 business days they will simply tell you they never received your fax. Your confirmation of the fax means nothing!
Lets not forget Fry's Grocery store. They must be getting a pretty good cut from this SCAM. Fry's will tell you once they give you the worthless authorization code their responsibility ends and to contact their fellow SCAM artists at Prepaid gift cards. I have walked back into the store the same day and said there is no money on the card they just sold me. Fry's store manager answer was this is not his problem contact Prepaid Gift cards and stop bothering him. This SCAM cost me $300.00 Please avoid purchasing these cards. Yes I do still have the worthless cards, authorization codes and Fry's receipts it doesn't make any difference to Fry's or anyone else.

I literally made an account just to tell you guys how much of a piece a $#*! this website and company is. I have used their service twice in the past, and it had worked perfectly and as intended, no problems at all. But just today, I paid for a 50 dollar card, I was able to login the first time just fine, but now all it does is lock me out of my money, infinitely. I'm hoping one of these days I'll just get lucky and will be able to login and spent my money, but thats just wishful thinking on my part. I dead-$#*! went through the 7 stages of grief while trying to get this card to work. This $#*! is evil. If you want a card for online purchases, never ever get this one.