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Poshmark Reviews Summary
Poshmark has a rating of 1.3 stars from 2,858 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 50th among Consignment sites.
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I have not had good experience on Poshmark. As a buyer I find that items may take over a week to ship (twice), arrive with undisclosed damage (twice), & orders cannot be returned because of fit (I have been stuck with items I cannot wear three times). I have also sold a few things, but buyers made ridiculously low offers (even though I priced below the sold category on Ebay, they were still looking for a further 50% off!). Poshmark holds the money so you have to request to get it unlike other sites where you get the money direct to you. Fees are high in relation to value. Is there anything I like about this site? Not really... cannot recommend for buying or for selling.
First time ordering item. My credit card was charged immediately. 10 days later item still not shipped. Tried to email poshmark twice. All I received was a canned reply. Canceled order and asked for refund, but after reading these reviews I do not have high hopes. This website needs to be shut down.
I sold my Hermes Apple Watch Band on September 19,2018 and shipped it
Overnight using a tracked Fed Ex package. Because I did not use the
Shipping label provided by Poshmark, they canceled the order and is
Refusing to pay me my portion of the earnings. I attempted to contact
Them through the only means you are able to contact them (I'm thinking
That this is due to the numerous complaints they must receive), which is
A short contact form that is submitted to them. You receive an
Automated response thanking you for your email and to let you know that
They will be in touch soon. NOPE, sorry, I have emailed them over 20
Times since October 5th 2018. It is now October 30th 2018 and still no
Response at all from Poshmark Support. They will not acknowledge me at
All. The buyer even contacted them and let them know she received the
Item, but still nothing. Buyer states that when the transaction was
Canceled the first time, her funds were returned. They asked her if she
Would like to repurchase the item so that it will show as sold again vs
Canceled, and she told them yes. They have kept her payment and refused
To pay me my portion of that sale.
Just wondering what Poshmark will do about counterfeit items being sold on here especially at a high price? Ive reported some people on here and have gotten no response. Its very simple for people to purchase replicas online for cheap at most, but for sellers to lie to people and get away with it is disheartening. Seriously, i thought these users would get disbanded. I have read seller's "stories" and they are silly pure lies.
After you order the seller has to get the shipping label, so it'll take awhile to receive product. Also customer service doesn't answers emails. I realized a few hours after I ordered, that it wasn't really that great of a deal and what if they don't fit me but there's no way to cancel the order. So be pretty sure you want it, take your time. Lastly, I think the only reason you can return is if the product didn't match description. But what I'd f they don't fit? I don't think they can be returned for that reason. For these reason, I will hesitate to order from Poshmark.
I found the perfect sequin cardigan to wear with my dress for a wedding. Thinking I would have the cardigan well before the wedding this weekend, I stopped stressing about having to find something. It's been a week and 2 days and the seller still has not mailed it. I followed all the recommendations of the Poshmark support, but nothing. Never again will I purchase another thing from here! DO NOT WASTE YOUR TIME! This places needs to just shut down or start holding the sellers accountable!
I ordered a white sateen Lilly Pulitzer size 6 jeans *******@saleprincess of poshmark. The day I received the merchandise I knew it was not a sateen size 6. I had just bought a Lilly Pulitzer Navy Sateen size 6 and the poshmark merchandise I had just received was neither "Sateen" nor a size 6 put side by side with my newly bought Lily Pulitzer. Same day I received it, I wrote to POSHMARK Customer Service-Some Help! They told me to send material composition from both jeans and I did and they agreed it was not the same. If they were not dishonest about the merchandise and I just did'nt like the fit, I would have swallowed the cost. POSHMARK refused to give me my money back. Instead they offered a $20. Credit! Not a way to do business!
I have both a personal and business selling closet on Poshmark. I use the site to sell consigned high end designer items from our boutique, and my personal site to sell my children's clothing and my clothing/shoes. Have had excellent selling experiences with the exception of buyers who make up issues' which is obviously due to buyer's remorse. I sold a pair of suede slip on Trekker shoes, explained they had been worn several times but were in excellent condition, buyer opened a claim stating there were unknown particles on the insoles and due to possible allergies wanted to return them! The particles were a few pieces of lint from cotton socks! Expectations of some buyers are ridiculous. Don't buy preowned shoes if you don't have tolerance for lint,!
The sellers will lie and say they are sending you a brand new item that will fit you, but what you get is a used item that are 3 sizes too small. Then when you try to return them for a refund, they won't get back to you for 5 days and then they tell you they won't refund because its too small or after 72 hours. However, their emails all say that they will get back to you within 24 hours and that it may take longer than expected to get back to you because their email is under construction. THIS IS A SCAM!
Bought a designer blazer from a seller on poshmark.com. Got the blazer after a week delay (which was suspicious) and definitely question its authenticity! Different color and not like the blazer you see online. Immediately contacted support a couple times, and after a few days they email me back to say I'm late and the seller was already paid! I didn't confirm payment to the seller. The rules of engagement are confusing and complicated. Now I have to go through a review with a specialist to determine authenticity and I may not get my money back! There are plenty of other options out there for consignment (The RealReal, Ebay etc), Poshmark won't be a site I use again.
The WORST damn site on the internet. They insta take your money, sellers LIE about the items and drag their butt to ship IF they ship and when you get the item, it's not as described and I have to wait 10-14 business days for a refund! They try to smooth it over with a $5 credit which is laughable. AVOID this site!
I had some good experience at first. Then 2 very bad experience. No one to talk to and they do not answer emails. I am out some money that is significant to me. NOT AN EBAY NO BUYER PROTECTION! BEWARE!
I have purchased from a couple sellers and it is a normal transaction like any other site. Never had an issue with poshmark thus far.
Bought a few things that were available and paid for it, then receive an email few days later stating- item not available- and refunded money. Received some items that do not fit the description- all items you MUST pay shipping. I purchased a pair of boots- said they were new- see pic on what they shipped me-- so all in all i tried a few things to give the site a shot. After a few weeks- hard PASS on POSH!
My very 1st order was a pair of jeans. Yup... never received them. I cancelled the order as they were never shipped and I have yet to receive my refund. Customer service says they put the refund back in my Venmo account. Nope still waiting.
I bought shoes, sent in the wrong color. I applied for a refund same day. No response, on the third attempt they said it was too late to return. They said they requested photos, which they did not and could not prove to me they had been sent. I will dispute this charge on my credit card. STAY FAR AWAY FROM THIS COMPANY, THEY HAVE NO INTEGRITY OR HONESTLY
First and last experience-never again. Ordered ladies dress pants, received children's pants. Poshmark refused my refund request. Twenty-six dollars wasted.
Ordered pair of nursing shoes and waited 9 days but seller never mailed out and Poshmark did charge me. They don't refund until after 7 days. I will check credit card to make sure they refunded. Also didn't realize until later, you can't return wrong size. Amazon prime so much better and no hassles. Will unsubscribe Poshmark especially seeing all these bad reviews.
I wanted to purchase a silk top, but the site would not allow me to buy now or mark an offer. So I asked for help. I explained the issue. The wonderful support staff came back with sent a screen shot after 2 full days. There was no screen shot to send... Of course the item sold I will not shop from them, not worth the hassel after trying to buy something for 3 days
I attempted to sell a few items on Poshmark. When I had issues, even after emailing the "Customer Service" address listed, no one ever responded. Basically the experience was a huge waste of my time. They obviously have no interest in creating a user friendly environment. There are a lot of creepy people trying to low-ball you at every turn. By the time you pay their fees, you would probably do better at a rummage sale.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members