PoshmarkReviews 2,858

I ordered a size 8 shoes, and when they arrived, they are an 8 wide. The listing was incorrect, and I have now emailed Poshmark "customer service/support" 4 times. They do NOT have a phone number to call for help. At first they offered my a $10 credit and keep the shoes. I can't wear them. Why would I want to keep them? I have emailed them 5 more times with pictures and screenshots of the original listing, my order and the shoes that are the WRONG size. Still no response. Poshmark does not care if the listing is wrong and you are sent the wrong size. They absolutely do not want to give refunds. Horrible customer service.

Awful website and service. I purchased a bag for the first time on Poshmark last week that turned out to be a fake FENDI bag, in addition to it being broken and missing hardware (not mentioned in the ad). The bag was advertised as a FENDI bag and it was priced as a used authentic bag should be. Yet, the very same day I received, Poshmark would not allow me to return it or report a problem online as they instruct you to do (even though their policy is to allow returns within 72 hours of receiving an item not as described). Poshmark also doed not have a customer service number you can call. Everything is email. I made a second purchase the same day I purchased the alleged Fendi bag. However, the seller has yet to ship it and Poshmark, again, will not allow me to cancel the order even though they advertise that an order can be cancelled if not shipped in 7 days by seller (today is the 7th day). Poshmark does not comply with its own policies, and facilitates fraud and copyright infringement. It's really awful. I am currently at a loss of over $400 - all in my first two purchases through the Poshmark website. BEWARE, I would think twice before purchasing anything from this site!

Poshmark, is a very confusing and misleading store. Sizing is a big issue and not explained in their listings. A specific size that you wear is not the same size from one listing to another. It's almost as if the sellers are using Asian sizing, European sizing, and American sizing. And "BEWARE" ALL SALES ARE FINAL! You can return items under certain conditions. If it doesn't fit you are stuck with it. If you do not like the quality as most items are inferior you're stuck with it. If an item is defective and can be photographed there is a good possibility that you may be able to return it, however, when they receive your email, they will open up a case and it will go under review! From that point it can take up to two weeks to receive an answer. Then you can send the item back and if they approve your email and they still can deny your claim! However, if you happen to have an act of God you will be able to return it!

I have made a lot of purchases on poshmark and I have gotten a lot of nice things. However I just got skunked - literally! I purchased a black and white zebra strip Victoria secret tankini top only from a "posh ambassador". When I opened the package the odor almost knocked me over. The top was clearly old, discolored - I mean yellow like the kind from years of cigarette exposure. The elastic was all stretched out and the item was just disgusting! I didn't even want to touch it let alone consider putting it on. I immediately notified posh and wanted a full refund. Well posher person voted in favor of the seller. This item should have been thrown away not sold. Who can u complain to about such poor practices

I sold a 4-item bundle to a buyer (4 unrelated items). Then the buyer had remorse over the purchase, so she first stated one of the items was not the color described. I provided indisputable proof to Poshmark that it was indeed the correct color ( I had my original photos plus the photos from the manufacturer with their description as well). Since that didn't work she proceeded to damage the item, take photos of it, and state additionally that the item was damaged. Poshmark accepted her scam photos and forced me to take back THE ENTIRE 4-ITEM BUNDLE. Poshmark customers service is slanted towards the buyer, and you will not have a fair evaluation of any claim made against you as a seller. This has happened to me twice in the last 6 months. I am an expert seller... I have a Bachelor's Degree in clothing and textiles and have worked for clothing retailers for many years. Sellers beware.

I had just purchased this gorgeous Michael Kors watch brand new from Dillards for my mom. She didn't like the rhinestone face so I put it on poshmark. No damage, brand new condition and I still had the tags. Someone offered 15 less than what I listed it for. I accepted and shipped it out same day. She gave me a 4 stars with the message "fast shipping than you, Happy Holidays!". No explanation for the less than 5 review and dropped my perfect 5.0 rating to 4.9. I was very upset.

3 out of 4 purchases that the merchant described as "never worn" or "good conditon" have arrived stained or badly worn. The last pair of jeans I got from blick1964 advertised as "never worn" didn't match the photo! They came stained, badly worn in the rear of the leg openings and pockets, and with old gum stuck and dried in the right pocket. I accidently accepted them and they refused the refund even when I sent the photos! I had to petiton Paypal, who weren't much better because I paid 12.90 to return 26.00 pair of garbage jeans! Needless to say, I won't use either one anymore! The sweater I received was also badly stained and the othwr pants, washed out and badly worn. All this junk was listed in good to unworn condition and in my experuence, Poshmark backs the seller! Listen up Poshmark! Without people buying the items, you don't exist! People will keep seller garbage on your site and eventually, as you can already tell by the low amount of people posting on your site, you won't have anyone but crooks trying to pass off their garage sale clothes to hardworking people! Beware! Unless you like spending your day calling customer service, goimg to the post office, and trying to get your hard earned money back, shop somewhere else, it's not worth it! The picture is the half of a piece of gum crusted in the pocket of those "unworn" jeans!

The site itself is visually appealing. I really like the ease of use. As a buyer, just make sure you get pics and descriptions from the seller that was you can hold sellers to it. I have found some hard to find items here; so I do like Poshmark for that.

However, this site is HORRIBLE for sellers! Very hard to make money. This site is full of low ballers! When I say low, I mean low! We should be able to set a cap for the low limit to accept, because some of the offers are ridiculous! After you sell, you have to wait until the item arrives, then wait until the buyer "accepts" which can take up to 3 days! Then it takes way too long to get paid. I should be able to transfer funds to Paypal for immediate pay. The process sucks!

Horrible app and 0 customer support! They now have some kind of system that checks for items that are fake duplicates of brands which obviously does Not work! So the system picked my item randomly and they locked my account... I wrote customer servers but they said they can not do anything at this point. I have been using this app for over 2 years and never saw this crazy thing before! I will NEVER use this horrible app before-- what a waist of my time listing all the products and writing description...

I have gotten some good deals from this site but do your homework on the seller. Over 100 items listed? Avoid. These are people - often from places like NYC - who are desperate to sell and will lie to do so. They steal from donation bins and then sell the clothes to feed their drug habit. On the other hand you will find honest sellers, usually people with no more than 50 items listed who are just reselling clothes they never wear. Also Poshmark will also side with the seller since they are making a ton of money from these drug addicts. So do your homework.

My wife ordered a pair of sneakers as a gift for me. They were supposedly delivered while i was at work. Never got the package. Neighbors know nothing. Never EVER in 5 years at this address has ANYONE lost or not recieved a package. Never accepted the order on the app since it was never recieved. Reported well within Poshmarks terms. Took them a week to basically tell us we are on our own. UNBELIEVEABLE...$142.00 down the drain. Worst experience with online shopping in my life. This is exactly why people are wary of 3rd party seller sites. I WILL TELL ANYONE WHO WILL LISTEN TO FORGET ABOUT POSHMARK

I have purchased 3 times on Poshmark, and have been pleased with every purchase. They were all as described, and received without issue. I am considering selling on Poshmark. The things I didn't like: no response from seller with questions, and the fact that the seller can just not send you the item you bought from them and get away with it. Any seller that posts an item, takes your money, and then just doesn't send you what you paid for is in the wrong, and it's unacceptable. These sellers should have their accounts suspended, and I don't know why Poshmark condones this behavior.

ALERT! Poshmark retains buyers' personal bank info! I tried to use Paypal and Poshmark would only accept it if I agreed to "auto pay" which means buyers must give Poshmark the password to PayPal! ( or credit card numbers, which they retain). Who would trust Poshmark with passwords? They could can' possibly keep passwords secure! That's why I use Paypalso my account access isn'tarchived by Poshmark or any other company. BTW: Not all companies archiveebay doesn't.

Purchased red distressed sweater on small device that did not clearly show distressed areas of sweater. $40 worth of dissatisfaction that is trash can worthy only. During holidays did not open package until Christmas only to learn there is a 5 day return request policy. Totally unacceptable. The guarantee is you will be out the total cost of any items that do not meet your expectations if your are unable to instantly open the package & request a return slip within 5 days.