PoshmarkReviews 2,858

If you enjoy non-active sellers, unresponsive sellers, no communication, poor customer service, and sellers who have no intention of shipping, Poshmark is for you. About 50% of your purchases will never ship (plus, you have to wait for a ridiculous amount of time to request a cancellation/refund). Mercari sellers are responsive, & in my experience they ship the next day. Poshmark seriously needs to get it together. They should not allow non active seller pages, and in my opinion, they should REQUIRE communication. OH & "expedited shipping", your only option, costs $7.11... so 1-3 days after your seller finally decides to ship your package (they are allowed to diddle $#*! around for 7-10 days without communicating with you), you get expedited shipping. It's basically the SmartPost of the internet.

I've had some ups and downs with this company. For the most part though they were really helpful with most issues, but I did find the longer I've been on the app and the more active I am, the more receptive they are when I contact them about a problem. The 20% fee hurts a little but if you know what you're doing and price your items right it can be a good experience. I find it stressful to figure out the weight and postage of shipping for different items on my own on sites like ebay and depop, so I like that they send you a prepaid label, it makes it super easy. So far (as a Canadian) I've found this is the easiest platform to sell on.

I just wanted to share my story because this was crazy.
So to set the scene. I've been on Poshmark for almost a year, I've made dozens of sales and have exclusively 5-star reviews. I've even made a handful of purchases and always left good reviews for those sellers. So I have a good reputation with this site and assumed that it would mean something.
One day, I sold this pair of quite expensive men's khaki pants. They were in perfect condition when I shipped them and I had a very detailed listing, as I always do, explaining that they were gently used but like new.
When the buyer received them, they put in a case for a return due to a rip. Now, to be fair, my photo wasn't completely clear in that one area. The rip was on a back pocket and due to the lighting in my photo, you couldn't really tell considering the rip was so small. Tip for sellers: take good and detailed pictures! On the other hand, the buyer's photos were horrible. They were zoomed weird and unfocused but the only sure thing you could see was a tear in a khaki material.
Despite me saying there was no rip and asking for further examination, Poshmark took my money back and accepted the return. Now, understandably I was mad, but I waited to receive my pants back.
Low and behold, I got the return. They sent me a completely different pair of pants! They're men's khaki pants, but a different size, slightly different color, the buttons don't match. It's undeniably not the same pants, and I easily proved that with pictures.
After yet another complaint, Poshmark returned my money to me, but let the buyer keep his free new pants.
The two takeaways here:
1. If you want free stuff, just return something else and they don't question it and you'll get to keep the item without paying. This is the benefit of Poshmark's completely nonexistent customer service.
2. As a seller, always take way too many pictures and if you have a complaint, ask for as many pictures as possible. But good luck, Poshmark sides with the buyer no matter what.

I purchased a pair of loafers. The seller posted a photo of the sole of the shoe with 7.5M on it. In her listing she wrote:" Enzo Angiolini Size 7.5... "

I received a 6.5. When I opened my case I provided photos of the sole of the shoe, a screenshot of the seller's description, and my invoice with E. A. name and the size 7.5 on it.

The seller wrote: "I humbly apologize. This must have been a typo or oversight. What can I do to make it right?"

The next day I received the following message: "We've reviewed the case you submitted. Unfortunately, this case does not warrant a return." The buyer is encouraged to ask more questions of the seller.

My questions, which will never be answered is: where did the seller get a photo of an almost brand new EA shoe with 7.5M marked on the bottom of the sole?

Why did I receive a very used size 6.5 shoe?

I should have known better before I pulled the trigger, but I was spoiled by Amazon. I'd been made complacent by easy returns, and good customer service when things go wrong. I should have taken the time to Bing: Poshmark Complaints, and read the thousands of negative reviews.

Like thousands before me: I would give zero stars if I could.

I began to buy a fair amount of merchandise on Poshmark. It slowly occurred to me that the clothes were severely used, smelly, stained and yes broken. Three pairs of shoes snapped apart and the coach sandals split apart twice. I do thrift stores a lot and you would n't see these items in these conditions sold there.
Worse they to put other clothes on my account that I never ordered. Somehow the sellars got the go ahead to sell to me. I wear a large and I know have a closet full of small clothing I did not want.
They still owe me for two items. I have reported them to my bank since the charging was wrong. I have wlth held so much money. Poshmark had the nerve to tell me my account was suspended. I told them I beat them to it! Haven't heard anything since. RIP OFF! BUYER BEWARE!

I placed an order on Poshmark on 6/2, I notified the seller on Poshmark where I purchased my item, That I have not received my merchandise. There has been no response from her! I was charged $74.55 and after notifying the seller & Poshmark Customer Service I still have not received a response from anyone! On the PM site it states "awaiting shipment"! Really, after 9 days my items weren't shipped and the seller is failing to respond back to me as to why my items haven't been shipped but they have my money! I have purchased many times from Poshmark & always received my items. Don't tell me it's a delayed shipment because of COVId 19, that's bull$#*!

Mercari treats you like a human, Poshmark does not. I put an offer on an Alexander McQueen purse. The buyer messaged me and told me no, and to buy it on Mercari instead. I just ignored her after that and assumed that was that. Well, I'm stupid and didn't realize even though the seller said no my offer was still on for 24 hours. She waited damn near 20 hours, she wrapped up the purse, accepted my offer (that I didn't know was still available) and shipped the purse without telling me. I told her to cancel and she said she shipped right away and it was impossible to cancel. This is a $1,000 purse not a $30 item, I can't believe she was allowed to do me that way. I've been contacting Posh for TWO weeks and they're doing 0 things about it. I haven't even opened the package. I should be allowed to return it.

Poshmark does not have any interest in protecting the rights and property of sellers, yet allows buyers to publicly attack sellers (i have been called a low life, have a meaningless and pitiful life, a psycho, told to get help etc, which poshmark allows and enables). Buyers will flat out lie about the stuff they receive if they dont like it, and poshmark allows it to happen. Poshmark allows copyright infringement, harrassment, cyber bullying and does not intervene other than to enable those doing it. This is hands down the worst social platform i have ever experienced. What a defeating and mean place to be on.

I was not familiar with this site till I saw their selling in eBay and I order a pair of nice Bally shoes in size 10.5D and I placed the order. When I received the shoes I tried them out immediately and unfortunately they were too big for me; so, I email them asking if I could "exchange" hem for a smaller size. I just received an email from them making a federal case out of something so simple and my reply was that they are a bunch of idiots mentioning something I never said in my email; therefor, I unsubscribed to the site a-sap. Like the overall rating says: "Doesn't get any worse than this. Stay away!" By the way, this is NOT a false review as the idiot at the bottom of this page says, it is based on facts!

I have shopped on Poshmark for myself and a lot for my kids. I have found great deals and also sellers are always open to negotiation. I have used ebay which is good, but have found better prices on Poshmark, and for the record I have purchased over 40 items from the site. I have also used other online consignment, Thredup and tradesy, and found their prices a lot higher. Just my two cents. Right now I am thrilled to find kids clothing lots and do all in one season shopping for each of my kids. It's convenient and I can't beat the price.