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PoshmarkReviews 2,858

1.3

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Poshmark Reviews Summary

Poshmark has a rating of 1.3 stars from 2,858 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 50th among Consignment sites.

service
777
value
702
shipping
676
returns
653
quality
635

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Canada
1 review
0 helpful votes
Follow Cara E.
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Horrible for selling, buying is ok as long as you have realistic expectations because 99% of products are used. A lot of sellers are being scammed by the buyers on this site.

Date of experience: October 13, 2020
Colorado
1 review
0 helpful votes
Follow Karina P.
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Poshmark is a scam
October 12, 2020

They let buyers steal and then never reply to messages. I sent leggings buyer opened a return with a pic of something I didn't send sadly this person sent an empty envelope and poshmark dont give a $#*! b

Date of experience: October 12, 2020
Indiana
2 reviews
4 helpful votes
Follow Rachael C.
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I love Poshmark. I don't understand the negative reviews to be honest. As a buyer, you need to ask questions about an item if you're interested. I've really only had one negative experience and that's because I did not ask the seller any questions. Use your brain, and you'll make informative decisions about your purchases. I've been selling, and purchasing on Poshmark for 6 years, and I don't have a single negative thing to say about it.

Date of experience: October 10, 2020
Illinois
1 review
1 helpful vote
Follow Marilyn S.
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Don't waste your time!
October 10, 2020

I went online to buy a used Burberry jacket and found this site, with what seemed like great deals. But DO NOT BE FOOLED. I spent almost $400 and received a jacket that smelly and clearly had been sitting g in someone's closet for a very long time. It should have been labeled as " vintage" this would have indicated that it could ( AND DID) smell. It also would have tipped me off to the fact that it would not be sized the same way as the modern Burberry. Given the smelliness ( which probably was permanent given that the buyer said it had been dry cleaned) and size issue, I asked for a refund. That was denied after several communications to Poshmark and despite that the Seller agreed to the return. And when I appealed the decision I was met with silence by a Poshmark. Not even the courtesy of a reply
Buyer beware. From reading the return policy, it might look like a full refund will be easy to obtain. DO NOT BE FOOLED. I'm $400 poorer to prove it.

Date of experience: October 10, 2020
New York
1 review
3 helpful votes
Follow Chris W.
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To risky
October 8, 2020

There are soo many fake items on here! And trying to return anything you buy is a nightmare! Do not waist your money and time! Poshmark is only looking out for their profit and could care less about the fact that the items are fake or that the clothing you bought doesn't fit! So basically if you buy it your stuck with it, and the a** hole that sold it to you along with Poshmark reap all the benefits! Most of the people on Poshmark that sell basic or even high end clothing just go around stealing bags of clothes from the goodwill drop off's! Then just post it right up on Poshmark!

Date of experience: October 8, 2020
California
1 review
2 helpful votes
Follow Terri K.
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EVERYONE PLEASE BEWARE::::: Horrible and misrepresented protection from Poshmark concierge service. I bought a $1350 LV bag and it arrived, after authentication, smelling terribly of mildew! I opened a return within 24 hours of delivery and they still will not honor my return! They are a horrible scam platform that everyone should be aware of before they turn over big money for used bags (or any merchandise). It's also very hard to find a platform to review Poshmark. There are no telephone numbers to speak to an actual human being. This has been an awful experience not to mention very expensive.

Date of experience: October 7, 2020
New York
1 review
0 helpful votes
Follow Talz E.
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Mixed review
October 6, 2020

For a seller- site is ehh
For a buyer- TERRIBLE! No returns, no assistance, nothing.
Awful service and wouldn't buy on again! To sell, would be better if the fees they take were lower. No room to make money..

Date of experience: October 6, 2020
Florida
6 reviews
7 helpful votes
Follow Kimberly S.
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The worst
October 5, 2020

Everything you sell over $500 has to go to their headquarters for authentication, and they've been holding a Moncler jacket that I sold, and shipped the very next morning, for 4 days! And they won't respond to emails. I keep getting the auto responses "due to COVID blah blah blah." Well, I still sent my jacket out the VERY NEXT MORNING after it sold and didn't use the lame COVID excuse.

If you're going to remain open for business and still charge your FULL FEE, you better offer FULL SERVICE.

I'm sick of these bullsh*t companies.

I'm complaining to the BBB and the Attorney General of California now. They think they can just hold your merchandise and money, indefinitely.

They're the worst. All of these companies are getting so bad. Nowhere to turn anymore except for your local consignment shops. Those are the only ones you can trust. Seriously.

Date of experience: October 5, 2020
Canada
1 review
0 helpful votes
Follow Zahra G.
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I received my order fast, free shipping. I needed one thing that I did not find it in the city I live in. Poshmark had it. I ordered the merchandise and I got it quickly at a good price. The packing was so nice with a thank you card coming with my order.

Date of experience: October 5, 2020
Washington
1 review
1 helpful vote
Follow JANICE T.
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Horrible customer service on an item I never received. Took my money, withheld from the seller and won't return it. Now I have to file a claim with my credit card company. Terrible experience - never again.

Date of experience: October 2, 2020
Tennessee
1 review
0 helpful votes
Follow kat d.
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I've had nothing but great experiences on here! You can use this code electraheart26 and save $10 off your first purchase and free shipping! Just type in the code when you sign up!

Date of experience: September 30, 2020
Texas
3 reviews
10 helpful votes
Follow Lavell M.
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I purchased a jean jacket on Poshmark, but even though I ordered my usual size, it was too tight. When I tried to return it, the return was denied. The moral to this story is shop Amazon. You can trust them to stand behind their stuff.

Date of experience: September 29, 2020
Florida
1 review
30 helpful votes
Follow Sandra M.
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If a seller can't give you the brand name of an item it is generally cheap Chinese stuff. Sellers can buy these items from Poshmark wholesale site or Chinese sites. No brand names, in my case a sweater with no tags whatsoever. I received a sweater probably purchased for $1.99 and resold at $50. It went in the trash. Sometimes they're listed as "boutique" items. No brand name means literally junk no matter how good the picture looks.

Date of experience: September 27, 2020
California
1 review
3 helpful votes
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DONT USE POSHMARK SCAM SCAM
September 24, 2020

I really wish someone had warned me of how dangerous Poshmark is, it's an open online forum that allows scammers to prey on those who innocently want to buy and sell consignment. There is no way to contact Poshmark, you can email them but good luck getting a response, basically your emails get $#*! into oblivion along with your money and property and they don't care because either way they're getting their cut right? Complete and total bull$#*! please don't be a victim to this company, there are so many scammers circling like sharks just waiting to take your money and your things!

Date of experience: September 24, 2020
Michigan
1 review
0 helpful votes
Follow Amy H.
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I got scammed
September 22, 2020

I am new to Poshmark and I got scammed *******@hollister_bby
She wanted to do a trade and I being new got taken advantage of. I sent her the items and then she didn't send me anything.

Date of experience: September 22, 2020
Colorado
1 review
1 helpful vote
Follow Marei D.
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As a seller lately I have had largely scammers returning items they damaged and when it was USPS fault the Posh Review Brigade blames me that it was undisclosed damage. THEN I was just shadow-banned for no apparent reason. YES! Shadow-banned. My site is there and says I have over 900 listings but none of them can be seen by anyone including me since last Thursday and none of my 3 emails to Support concerning this issue have been answered and it has been five days. What a joke it has become. Sold some things in past month but a lot of rude lowballers trying to buy my gold below spot. It was good for a bit during May and June but now it has gone downhill FAST!

Date of experience: September 21, 2020
Colorado
2 reviews
1 helpful vote
Follow K R.
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Don't buy from Poshmark!
September 15, 2020

I recently bought a garment listed as Small that would not even fit a skinny 8-year old (I'm a size XS/S.) I sent the requested photos and asked for either a refund or an exchange. Poshmark refused both. The company obviously places little value on customer satisfaction. I will not be buying from them again.

Date of experience: September 15, 2020
Indiana
1 review
0 helpful votes
Follow E S.
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I've been on Poshmark for ~8mos and have made 9 purchases: 4/10 were 'meh' to mediocre, 4/10 were satisfactory, and 1/10 was from probably the coolest seller that I've dealt with!

The reason though for the 1/5 rating is because for the past few weeks, I've been pelted with SPAMS from not only the e-mail account that I registered with Poshmark, but ALSO my primary account that I mistakenly used last month to log in to Poshmark! I'm now getting identical SPAMS on both e-mails almost simultaneously! I've had that primary account for OVER HALF MY LIFE without getting SPAMMED on it, and the ONLY link between this and the e-mail I use with Poshmark, is POSHMARK! This conclusively tells me that Poshmark stores every e-mail address, even non-related to login, and it tells me that either their IT dept. is incompetent or they sell member e-mail addresses!

I've now disabled my primary e-mail address, created a new one, and spent a few hours e-mailing all my family and friends my new primary address!

POSHMARK IS A JOKE! > :(

Date of experience: September 12, 2020
Pennsylvania
2 reviews
1 helpful vote
Follow Misses W.
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Poshmark is a cult app
September 12, 2020

Poshmark is some sort of cult app
There are sellers on there trying to be the best posh seller ever for rewards like becoming a host or to keep sharing and liking items. They always want sellers on the app like obsessed. From what I heard before COVID they were having special invitations parties to meet in NYC and other places for top sellers only to put you in a pyramid scheme to buy a sell there wholesale inventory at retail price. They take so much of your money in fees and shipping it's hard to sell small items or lower price items like mac lipstick. Because the shipping price and lipstick price combined you might as well buy local at mac store.

Date of experience: September 12, 2020
Pennsylvania
1 review
0 helpful votes
Follow Natalie C.
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A few months ago I ordered dance shoes that were pictured and marketed as "NEW." I received order and the shoes were used! I followed the return policy but they did not hold the seller accountable for fraud. My next order for something different was tracked as delivered but NEVER showed up at my home. POSHMARK is a scam!

Date of experience: September 11, 2020