business logo of Poshmark
How would you rate Poshmark?
grey star
grey star
grey star
grey star
grey star
Texas
1 review
0 helpful votes
Follow Outlaw Engineering LLC g.
Unfollow Outlaw Engineering LLC g.
Send Message
Share Review
Report Review

UGG boots ordered as a Christmas gift arrived quickly and were immediately wrapped. One Christmas it was determined that the seller (@sugarbea) sent two Right Foot boots.
Postmarks response was the funds have already been sent to the seller and issues must be reported within 3 days of arrival.

Date of experience: January 7, 2024
Tennessee
1 review
1 helpful vote
Follow Maddy K.
Unfollow Maddy K.
Send Message
Share Review
Report Review

Colossal waste of time
November 25, 2021

As a seller, this has been nothing but a humongous time suck. Lots of work for nothing. If you're bored and have fun scrolling or get excited about having likes and followers, this is for you, but if you actually want to sell things from your closet, it's nothing but a waste of time. Reasonably priced new and like new current brand names just sit. People share them to their followers, like them, follow you, but this site has become so saturated that it's just about impossible to sell anything. It seems that crap like Batman T-shirts sell, and so do supposedly authentic Louis, but other than that, not worth the time IMO.

Date of experience: November 25, 2021
Virginia
1 review
0 helpful votes
Follow Pamela G.
Unfollow Pamela G.
Send Message
Share Review
Report Review

Buyer beware
September 21, 2023

As a buyer Poshmark does not allow returns. If you are not satisfied with your item you are stuck with it. I ordered a pair of jeans, I am very familiar with this brand of jean. When I received my order they did not fit like any Miss Me jeans. I have size 26 and 27's that fit better than the size 28 jeans that I couldn't button. I emailed Poshmark to get a reply that they were protecting their sellers. That tells me that buyers must beware. I lost a quick hundred dollars.

Date of experience: September 21, 2023
Canada
1 review
0 helpful votes
Follow parveena s.
Unfollow parveena s.
Send Message
Share Review
Report Review

This site robbed me. Please do not use POSHMARK at all. This site is not honest. I wrote to them and they not help me to get my money back. They don't have a contact number to speak to someone. You need to write to them and then a generic email is sent that they cannot help us. The person was selling Lullemon and he gave his personal # to call. He must have robbed so many clients on that day. He robbed $500.00 from me and Poshmark never did anything. Please do not use this site at all.

Date of experience: July 6, 2023
California
1 review
1 helpful vote
Follow Jennel P.
Unfollow Jennel P.
Send Message
Share Review
Report Review

Completely scammed
January 10, 2023

Sold a 200 dollar pair of boots the buyer got their money and Poshmark took there hefty amount of money and I'm still waiting for my money. No body gets back to me. No phone number to talk to a representative. Just absolutely BS.

Date of experience: January 10, 2023
California
3 reviews
1 helpful vote
Follow Farhad A.
Unfollow Farhad A.
Send Message
Share Review
Report Review

Worse platform
December 25, 2023

Worst platform ever with the worst car and customer services sold the old jade for $250 after about 10 days of waiting for the shipping label, emailed Poshmark customer service almost every day, and finally, they canceled the order, and that was it. No am moving all fine jewelry to another platform.

Date of experience: December 25, 2023
Florida
1 review
4 helpful votes
Follow John S.
Unfollow John S.
Send Message
Share Review
Report Review

We sold a few items on Poshmark and have asked for our check but Poshmark will not send us the funds. We sent emails but there is never a response. There is no phone number, so you cannot call them. Do not use this company. They do not pay you and you cannot speak with anyone.

Date of experience: September 20, 2018
Missouri
1 review
0 helpful votes
Follow Laura P.
Unfollow Laura P.
Send Message
Share Review
Report Review

So your research
March 20, 2022

I ordered a smart watch from a seller through Poshmark The seller never bothered to send it. You can't review or rate sellers. There appears to be no accountability nor can you message a seller. I will never use Poshmark again. I also learned that 4 out of 10 sellers fail to ship what is ordered.

Date of experience: March 20, 2022
Pennsylvania
1 review
0 helpful votes
Follow Mya D.
Unfollow Mya D.
Send Message
Share Review
Report Review

Terrible support.
March 31, 2022

I sold a pair of Gucci earrings that were brand new, authentic, and in perfect condition. They were damaged by the seller. Poshmark approved the return, so I the buyer gets to return damaged earrings to me, and I lose the money. Terrible site. Attached are the earrings in my possession vs what the buyer did to the earrings.

Date of experience: March 31, 2022
Canada
1 review
0 helpful votes
Follow Brittany D.
Unfollow Brittany D.
Send Message
Share Review
Report Review

Horrible company. Seller messed up in their measurements but they still refused to refund me. Now I'm out $400 and still need a laptop bag. They said I could reposh it which is super convenient for them because now they get 20% of her commission and they'll get 20% of mine when I reposh it. Disgusting customer service.

Date of experience: March 11, 2023
Pennsylvania
1 review
3 helpful votes
Follow Jude M.
Unfollow Jude M.
Send Message
Share Review
Report Review

Ordered a bag at the beginning of August, it is now the 21st and still have not received, so much for fast service if you have an event planned etc. I went into Posh today and it clearly states I do not have any purchases? Therefore, went into my Paypal and it was taken out of my account on the day of purchase, doesn't say what the item was, nor does it have a tracking number and of course you cannot speak to anyone on the phone. Worst online shopping experience. If I do not receive soon I will report to my bank and then to the BBB and Consumers Credit. I am thinking SCAM? May the attorney general can assist many of us.

Date of experience: August 21, 2017
California
1 review
5 helpful votes
Follow Rebecca B.
Unfollow Rebecca B.
Send Message
Share Review
Report Review

Run away
June 9, 2017

I have had this happen to me 11 times, loosing 246 dollars... I make the order the seller gets money then cancels order... no refund. I had one purchase actually arrive the rest is a scam... stay away

Date of experience: June 9, 2017
Nebraska
2 reviews
7 helpful votes
Follow Connie B.
Unfollow Connie B.
Send Message
Share Review
Report Review

Recently I sent a priority box to my aunt in Virginia, Box weight almost 5lbs.The cost on my own was almost $19. I know most don't buy that much from 1 seller but with priority shipping, you gain many things/ insurance, tracking, sent and received notices, and faster shipping. This is the only way to keep track of items being sent and received, if sent with cheap shipping how would anyone know if the item/items they bought were really shipped and how would they know if ever received by buyer, not doing the priority is rather scary to me with so many scams/scammers out there. I would rather pay the extra. 54 cents they raised the fee to, and have a bit more piece of mind, rather than a seller claiming they sent out items, without having any way to prove they did. Or having a buyer say well if it was sent I never received it. Even if they really did.

Date of experience: February 22, 2017
Arizona
1 review
3 helpful votes
Follow Alex r.
Unfollow Alex r.
Send Message
Share Review
Report Review

I was interested in a pair of sunglasses and when looked closely I noticed that side arm is broken and needs to be repaired. I brought it up to seller and attention and even tho she acknowledged the issue and cost related, she deleted my message so other buyers couldn't see it. When I notified Poshmark, they said that I was violating their communication policy. Cancel a company that wants to cover up and sell broken items just to make a dollar

Date of experience: March 2, 2022
New York
1 review
0 helpful votes
Follow Michael S.
Unfollow Michael S.
Send Message
Share Review
Report Review

I ordered three Town & Country soup spoons from this company's website. The spoons came and were were generic stainless steel spoons, notwithstanding the explicit product description on their website. Town and Country spoons have their names engraved on each spoon; the spoons they sent only had stainless steel marked on them and were shorter than Town &Country spoons. All this being said, the disturbing aspect was not to lose $15 but the fraudulent misrepresentation that seems to be a part of this company's DNA. I emailed them expressing the above and they responded with a whole bunch of instructions to return them, like taking photos. I told them it is for them to go to the trouble to make good, like sending a prepaid shipping label, not to make more work for me.

Date of experience: November 12, 2022
Pennsylvania
1 review
0 helpful votes
Follow Monica R.
Unfollow Monica R.
Send Message
Share Review
Report Review

Just bought 2 pairs of shoes on the wrong size because the seller attached the wrong size chart. I get to keep them, no retur possible. Unbelievable... in this day an age... buying online with no returns possible

Date of experience: June 22, 2022
Texas
1 review
0 helpful votes
Follow Mike R.
Unfollow Mike R.
Send Message
Share Review
Report Review

I ordered shoes based on the size chart Poshmark provides. Turns out, it does not match the manufacturers chart, so I got the wrong size. They would not offer an exchange or return. Will never order anything again.

Date of experience: May 12, 2023
California
5 reviews
13 helpful votes
Follow J M.
Unfollow J M.
Send Message
Share Review
Report Review

First and last time using Poshmark - what a horrible company full of horrible sellers. Ordered items and the sellers have several days to ship the items. The vast majority of the sellers take every day they are allowed to send the items. The sellers are then confrontational and put off that you would expect them to operate in a common-sense fashion when it comes to sending the items purchased. The nice thing about being confronted by the sellers is that they threatened to cancel the order, which I happily agreed would be the best course of action. I wished I would have read the reviews of this site before wasting time. I subsequently went to eBay and found the same items for much less and they will be arriving in time for Christmas. Poshmark seems to be run by people who do not care about customer service and full of sellers that do not care about their customers. There is clearly nothing Posh about their platform unless you they are referring to Posh as a bunch of fakes!

Date of experience: December 20, 2021
California
1 review
1 helpful vote
Follow S Y.
Unfollow S Y.
Send Message
Share Review
Report Review

I sold a swimsuit, and the buyer said something was wrong with the elastic on the bottoms, and they crunched up the suit in pictures to make it look bad. In reality they didn't read the description and notice the bottoms were a bigger size than the top which was very clearly stated. I realized this because I looked at their previous orders and the size they needed was a size smaller. What a waste of my time and energy. I got it back and it was definitely a lie to get their money back. I also contacted customer service and got no response. I'm just done with this nonsense. I recommend selling somewhere else.

Date of experience: May 19, 2023
California
1 review
4 helpful votes
Follow L H.
Unfollow L H.
Send Message
Share Review
Report Review

Should be zero!
September 13, 2017

This is the most anti-seller site in existence! Besides the 20% fees which is expensive, it allows the customer to be paid a refund without returning the merch! If a customer files a complaint, the seller has no access to the proof of which they are complaining so the buyer can say anything. Poshmark refunds the buyer out of the sellers account before they even get the return so you have to cross your fingers you get it back!

Date of experience: September 13, 2017

Overview

Poshmark has a rating of 1.3 stars from 2,852 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 51st among Consignment sites.

service
773
value
698
shipping
672
returns
649
quality
631
+781