UGG boots ordered as a Christmas gift arrived quickly and were immediately wrapped. One Christmas it was determined that the seller (@sugarbea) sent two Right Foot boots.
Postmarks response was the funds have already been sent to the seller and issues must be reported within 3 days of arrival.
As a seller, this has been nothing but a humongous time suck. Lots of work for nothing. If you're bored and have fun scrolling or get excited about having likes and followers, this is for you, but if you actually want to sell things from your closet, it's nothing but a waste of time. Reasonably priced new and like new current brand names just sit. People share them to their followers, like them, follow you, but this site has become so saturated that it's just about impossible to sell anything. It seems that crap like Batman T-shirts sell, and so do supposedly authentic Louis, but other than that, not worth the time IMO.
As a buyer Poshmark does not allow returns. If you are not satisfied with your item you are stuck with it. I ordered a pair of jeans, I am very familiar with this brand of jean. When I received my order they did not fit like any Miss Me jeans. I have size 26 and 27's that fit better than the size 28 jeans that I couldn't button. I emailed Poshmark to get a reply that they were protecting their sellers. That tells me that buyers must beware. I lost a quick hundred dollars.
This site robbed me. Please do not use POSHMARK at all. This site is not honest. I wrote to them and they not help me to get my money back. They don't have a contact number to speak to someone. You need to write to them and then a generic email is sent that they cannot help us. The person was selling Lullemon and he gave his personal # to call. He must have robbed so many clients on that day. He robbed $500.00 from me and Poshmark never did anything. Please do not use this site at all.
Sold a 200 dollar pair of boots the buyer got their money and Poshmark took there hefty amount of money and I'm still waiting for my money. No body gets back to me. No phone number to talk to a representative. Just absolutely BS.
Worst platform ever with the worst car and customer services sold the old jade for $250 after about 10 days of waiting for the shipping label, emailed Poshmark customer service almost every day, and finally, they canceled the order, and that was it. No am moving all fine jewelry to another platform.
We sold a few items on Poshmark and have asked for our check but Poshmark will not send us the funds. We sent emails but there is never a response. There is no phone number, so you cannot call them. Do not use this company. They do not pay you and you cannot speak with anyone.
I ordered a smart watch from a seller through Poshmark The seller never bothered to send it. You can't review or rate sellers. There appears to be no accountability nor can you message a seller. I will never use Poshmark again. I also learned that 4 out of 10 sellers fail to ship what is ordered.
I sold a pair of Gucci earrings that were brand new, authentic, and in perfect condition. They were damaged by the seller. Poshmark approved the return, so I the buyer gets to return damaged earrings to me, and I lose the money. Terrible site. Attached are the earrings in my possession vs what the buyer did to the earrings.
Horrible company. Seller messed up in their measurements but they still refused to refund me. Now I'm out $400 and still need a laptop bag. They said I could reposh it which is super convenient for them because now they get 20% of her commission and they'll get 20% of mine when I reposh it. Disgusting customer service.
Ordered a bag at the beginning of August, it is now the 21st and still have not received, so much for fast service if you have an event planned etc. I went into Posh today and it clearly states I do not have any purchases? Therefore, went into my Paypal and it was taken out of my account on the day of purchase, doesn't say what the item was, nor does it have a tracking number and of course you cannot speak to anyone on the phone. Worst online shopping experience. If I do not receive soon I will report to my bank and then to the BBB and Consumers Credit. I am thinking SCAM? May the attorney general can assist many of us.
I have had this happen to me 11 times, loosing 246 dollars... I make the order the seller gets money then cancels order... no refund. I had one purchase actually arrive the rest is a scam... stay away
Recently I sent a priority box to my aunt in Virginia, Box weight almost 5lbs.The cost on my own was almost $19. I know most don't buy that much from 1 seller but with priority shipping, you gain many things/ insurance, tracking, sent and received notices, and faster shipping. This is the only way to keep track of items being sent and received, if sent with cheap shipping how would anyone know if the item/items they bought were really shipped and how would they know if ever received by buyer, not doing the priority is rather scary to me with so many scams/scammers out there. I would rather pay the extra. 54 cents they raised the fee to, and have a bit more piece of mind, rather than a seller claiming they sent out items, without having any way to prove they did. Or having a buyer say well if it was sent I never received it. Even if they really did.
I was interested in a pair of sunglasses and when looked closely I noticed that side arm is broken and needs to be repaired. I brought it up to seller and attention and even tho she acknowledged the issue and cost related, she deleted my message so other buyers couldn't see it. When I notified Poshmark, they said that I was violating their communication policy. Cancel a company that wants to cover up and sell broken items just to make a dollar
I ordered three Town & Country soup spoons from this company's website. The spoons came and were were generic stainless steel spoons, notwithstanding the explicit product description on their website. Town and Country spoons have their names engraved on each spoon; the spoons they sent only had stainless steel marked on them and were shorter than Town &Country spoons. All this being said, the disturbing aspect was not to lose $15 but the fraudulent misrepresentation that seems to be a part of this company's DNA. I emailed them expressing the above and they responded with a whole bunch of instructions to return them, like taking photos. I told them it is for them to go to the trouble to make good, like sending a prepaid shipping label, not to make more work for me.
Just bought 2 pairs of shoes on the wrong size because the seller attached the wrong size chart. I get to keep them, no retur possible. Unbelievable... in this day an age... buying online with no returns possible
I ordered shoes based on the size chart Poshmark provides. Turns out, it does not match the manufacturers chart, so I got the wrong size. They would not offer an exchange or return. Will never order anything again.
First and last time using Poshmark - what a horrible company full of horrible sellers. Ordered items and the sellers have several days to ship the items. The vast majority of the sellers take every day they are allowed to send the items. The sellers are then confrontational and put off that you would expect them to operate in a common-sense fashion when it comes to sending the items purchased. The nice thing about being confronted by the sellers is that they threatened to cancel the order, which I happily agreed would be the best course of action. I wished I would have read the reviews of this site before wasting time. I subsequently went to eBay and found the same items for much less and they will be arriving in time for Christmas. Poshmark seems to be run by people who do not care about customer service and full of sellers that do not care about their customers. There is clearly nothing Posh about their platform unless you they are referring to Posh as a bunch of fakes!
I sold a swimsuit, and the buyer said something was wrong with the elastic on the bottoms, and they crunched up the suit in pictures to make it look bad. In reality they didn't read the description and notice the bottoms were a bigger size than the top which was very clearly stated. I realized this because I looked at their previous orders and the size they needed was a size smaller. What a waste of my time and energy. I got it back and it was definitely a lie to get their money back. I also contacted customer service and got no response. I'm just done with this nonsense. I recommend selling somewhere else.
This is the most anti-seller site in existence! Besides the 20% fees which is expensive, it allows the customer to be paid a refund without returning the merch! If a customer files a complaint, the seller has no access to the proof of which they are complaining so the buyer can say anything. Poshmark refunds the buyer out of the sellers account before they even get the return so you have to cross your fingers you get it back!
Answer: You've got to be smart about shopping online these days. There are scammers wherever you go. That said, if you follow the guidelines and steer clear from trading, which most sites don't condone, then you'll be fine. I've purchased over 100+ items on poshmark and have sold over 90+ with complete success, with the exception of the one time I decided to trade... I've purchased low prices items before and received junk a couple times, but Poshmark ALWAYS refunded me! Maybe I'm super savvy, so here's what I always do: 1. Always checkout the seller's reviews. 2. Always ask if there are any flaws with used items. 3. Always ask if sizing is TTS: "true to size" 4. And most importantly, always ask if it's authentic (unless otherwise specified in the description) These 4 questions have always led me to receiving exactly what I wanted and at half the retail price! Plus, it's so much fun! I've made a considerable amount of income from it, while also adding a nice set of items to my own closet! Good luck out there!
Answer: I have received every item I have ever bought on poshmark. It arrived on time and was in the exact condtion as was promised and how it appeared in the pics.
Answer: Well yes she received the boots and probably didnt like them or they didnt fit etc. she is trying to get her money back by trying to re sell them for 70.00 however she would only get 56.00
Answer: It took a long time, but today Poshmark said they refunded the entire purchase amount plus shipping because the booties I ordered were misrepresented. It took About a month and a half. Two times they offered me small credits toward another Poshmark purchase. I filed a very well documented (12 pages of emails, screen shots of the ad and screen shots of dialogue between me and the seller, Kimology) fraud claim with my credit card company, and I emailed Poshmark's customer service to advise them. Two days later they told me they were refunding my money. We'll see if that happens. Poshmark's customer service is terrible, but persistence paid off. Best of luck to you!
Answer: Ask probing questions: non-smoker? Ever been dry cleaned? How worn is it? Cats? Etc
Answer: I have the total opposite reaction to this question. This mystery group that decides what the outcome will be is ridiculous. You can't talk to anyone, and my last attempt to get support through emails, took one month! Not a fan of learning who the good sellers are by trial and error...
Answer: She probably stalked the other seller's listing and found you commented on the item you purchased. So technically, yes they can see what you buy as long as you commented something on the purchased listing.
Answer: Be careful on posh because they do not have your back. There is a lot of scandalous people on posh. Be careful on ebay as well. I bought a Michael Kors set on ebay that was listed as excellent condition but it was stained and reeked of cigarette smoke. Ebay did not refund my money. They said since it wasn't listed as brand new with tags I was screwed. I was out $315. Who wants a handbag and wallet that smells like shit? I think twice before buying on Ebay since that experience. Shame on the dishonest seller and Ebay for allowing that behavior. Good Luck!
Answer: Have you sent an email to Poshmark support? I have before and they did respond
Answer: You unfortunately cannot return an item if it doesn't fit. It's best to ask the seller the measurements of the item, if they tell you the wrong measurements you can return it. If they will not give you the measurements then don't buy from them. I'm new to selling on Poshmark and I will allow people to return their items if they don't fit because I believe that's what's right, you will find other good sellers!
Poshmark has a rating of 1.3 stars from 2,852 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 51st among Consignment sites.