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Minnesota
1 review
7 helpful votes
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So far? Suspicious
February 25, 2017

Purchased a pair of jeans, received them about 3 days after purchase. Very happy with them and seller. The day after receiving jeans, i tried to log into my account, and get a message that my account is frozen and i am locked out due to "suspicious" activity of my IP address. Then it says that this usually happens when there is too much activity of in and out of an account. What? It said that if they are wrong, please contact tech support. How do you do that when you are locked out of your account!? I figured out a way, and now supposedly have to wait up to 3 business days for a response! So that means i cannot leave feedback, cannot let them know we are happy with purchase, nothing! I am hoping that the seller understand and receives her money. My next try is to uninstall/install app. Leave feedback and then delete account and app from phone! I am done, its just a scam and there are too many ways for ppl to be ripped off, both buyers and sellers.

Date of experience: February 25, 2017
Minnesota
1 review
6 helpful votes
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I purchased one of her Revamp Productions Handbags for the price listed for the item ($200). She cancelled my order and said I owed her $200 more, finally she said she would sell it for $250, but then she would not honor this either and blocked me from any further comments. If this was a store the Attorney General would be looking into this business!

Date of experience: July 3, 2017
California
1 review
2 helpful votes
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Better than Facebook
December 13, 2015

Posh Mark is an awesome website with an even better app. It is easy to use, I have sold 180 items in 3 months. I have not had any bad experiences like the ones I have read about. I highly recommend this app. It can save you a lot of money and make you even more. If you decide to give it a try to maybe write your own review please use code PCIVW to get $10.00 off your first purchase.

Date of experience: December 12, 2015
Michigan
1 review
1 helpful vote
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I have made a couple of purchases, the items I actually received were fine but I have ordered and made offers, which were accepted by the seller, only to never receive them and I ended up cancelling the order. The biggest reason I think this happens is because the listings never expire, so someone can list something and basically forget they did and when you try to buy it, they never respond or they can't find it. The sellers are awful for the most part, I had a seller respond to an offer right away and accept it, and then never shipped it- even after waiting 10 days before cancelling the order. It really sucks when you find something you want to buy and the sellers have flaked out. Also, most of the sellers have unrealistic prices for old used items. I find this site more frustrating every time I use it, so I would suggest use with caution and don't get too attached to something you want to buy from the site.

Date of experience: May 31, 2020
California
1 review
8 helpful votes
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I ordered 2 items. One was charged to PayPal and it was not available so I was refunded. The other item was charged to a Credit Card and it was shipped. Then my credit card was charged over $50.00 and Poshmark does NOT return phone calls or emails.
I put this information on their Facebook page and they said they would contact me immediately but, nothing.
Now they have TV ads. Maybe they pay for this with money stolen from customers!

Date of experience: September 26, 2018
Virginia
1 review
22 helpful votes
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I would recommend looking into all types of consignment before jumping into poshmark. It has horrible customer service and I have recieved 3 items that were stained which was gross and wrong size. As a buyer I would do better driving to a consignment where I can see the product. As a seller no one wants to pay the price they keep bidding lower and honestly if I sell in a consignment shop I make more. I think poshmark is a bad business.

Date of experience: February 4, 2020
Colorado
1 review
2 helpful votes
Follow Tacklon G.
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I ordered Wheel of Fortune cap for my Son. It took exactly three days from order -5-31-22; ordered cancelled 6-1-22 to the money (24.00 which included tax and shipping) being taken out of my account 6-2-22 with an email on 6-2-22 saying it will take them 10 to 14 days to return my money. I thought this suspect since it only took 3 days to take my money. Also, usually seller's do not take funds until the items ordered ships. Not so with Postmark. I will never buy from them again and will tell people I know not to order from them either based on my experience.

Date of experience: June 2, 2022
Texas
1 review
5 helpful votes
Follow tonya h.
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I have been selling on PM for years and never had an issue until one scammer decided to try and scam me. I shipped out her dress in perfect condition and even had video to prove it. She filed a claim the following day after she received it so she used the dress that friday night got it dirty then filed a claim. I even emailed poshmark my supporting evidence and they still refunded her. She sent me an empty box. So now I'm out of my money & my item. This is bullsht. Apparently you can buy anything oh poshmark file a claim and send back an empty box keep the item & money.

Date of experience: July 20, 2017
California
2 reviews
1 helpful vote
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WHAT A HEADACHE -
July 2, 2021

Poshmark takes your money and holds it - good luck at getting that back if the item is damaged!
My purchased item arrived and it was damaged. I purchased as a guest, i did not receive a link or any notification email, i could not track my purchase! Poshmark tells me to wait 2 weeks. I email them and they do not reply for 3 days. How do i return my purchase? They want me to look at my email - hahaha- nothing received from them - they are incompetent and inadequate. BEWARE!
Luck i paid through PayPal - i will follow up a claim through PayPal.
Poshmark - what a joke, a bunch of replica ripped off scammers!

Date of experience: July 2, 2021
Texas
1 review
2 helpful votes
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I sold a brand new purse. Provided buyer pictures. ZERO DAMAGE ON PURSE. Buyer gets purse claims there was a mark on top of it. I provided picture showing no marks. The buyer accused me basically of being a liar after offering to keep purse for a reduced price. Of course I would not agree since it was substantially reduced. Poshmark approved the buyers request to return. I was shocked and needless to say disappointed. Who in the hell is reviewing this stuff.

Date of experience: June 5, 2021
California
1 review
9 helpful votes
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Don't Do It
December 20, 2017

Poshmark is not a trustworthy site. I have sold and Tried to purchase from Poshmark. I had a horrible experience with someone who was a long time Posher, they sent me a fake item and then tried to block me when I inquired as to why the picture online was not what I received. I finally received a refund from Poshmark after sending in photos and emails, which took 3 weeks. As a previous seller, I hate the social BS games, I dont want to follow these old bittys around, I'm trying to make money. Its a hot mess! Try it out and see for yourself, if the follow games don't wear you out, getting ripped off will.

Date of experience: December 20, 2017
Arizona
1 review
1 helpful vote
Follow Lori S.
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I have several pairs of dansko shoes. The shoes I have are all size 39 however the pair of dansko shoes I ordered are huge and not wearable. They just laugh at you. I will never purchase anything from poshmark again. It's really awful that they have tiny print that says all sales final. I'm now out $85 for nothing I can use. I had no idea when I ordered these shoes that I could not return them. This is really bad service. Stick with Amazon or ANY OTHER SHOE STORE. They all let you return if they don't fit. This is the oNLY place I know of that leaves you stuck with something you can't use! They make it impossible to contact them. I have been trying at least 10 times to contact them. They say I will get a call but nobody calls you back.

Date of experience: July 28, 2022
New York
1 review
0 helpful votes
Follow Igor V.
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Terrible service
December 14, 2023

Hi! We bought clothes on this platform. Everything looks ok before we got the items. They are not allowed by description. But then I found in the end of post small grey text with other description. So Can I read that small text before? Sure If I would have a microscope I could. But like normal people I just read whole description 3 times. So, I lose 40 backs for pice of nothing except brand clothes. Great, now I have the brash that I can wash my car.

Date of experience: December 14, 2023
Illinois
1 review
0 helpful votes
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I ordered an all American workout outfit. The entire post was misleading, even the pictures. When I received the product it only had one item and the other part. I immediately contacted PoshMark support even with the evidence and I shipped the half suite item back to the Seller in Las Vegas with the screen name courthiggs103. Poshmark completely did not care the item was not sold as stated. I'm now fighting the battle with paypal. Please be aware of this seller not selling things as described. PM should be sued for doing practicing bad business against customers. The owner clearly doesnt care about the customers that shop here.

Date of experience: June 29, 2021
Utah
1 review
0 helpful votes
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No refunds?
April 25, 2022

You cannot get in touch with their customer service(?) I tried to cancel an order that was showing the wrong item but has not shipped. Nope. No contact from seller or Poshmark. I contacted my bank, and even they cannot cancel, just put in a disputed charge for me and who knows from there. My guess is, Poshmark will make me receive the item, dispute it with the seller, charge me $8 to send it back, and then hope I get the money back from the seller? Yeah right! From what I read, most people just have to try to resell on Poshmark (they get commission for that to, nice huh?) and hope. I'll just give the item to charity and NEVER use Poshmark again.

Date of experience: April 25, 2022
California
2 reviews
3 helpful votes
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Do Not Buy
November 1, 2018

I bought a top that was probably from a "Seconds" shop. The sizing was way off, no one would want to be stuck with. The Seller did not care, Poshmark did not care. It is a total gamble to buy on there. Not worth throwing your money away. The top in the photo was supposed to be a small. It would be huge even for a large person. The buyer tried to say it was the style, & she just sold it because she never wore it.

Date of experience: November 1, 2018
Illinois
1 review
3 helpful votes
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They ban you real quick
December 4, 2022

Poshmark is a weak website to sell anything on they will band your products quick if u upload anything that name brand saying it fake I been poshmark user for over 3 years and still it a problem people spam you so quick and then your banned from your account for 24 hrs like get the problem! I rather go to mercuri cause you can upload with no issues people fall you and they ban you for 24 hrs which socks! This website is no good at all go else where to sell your products they charge 7.99 for shipping when shipping for small items cost 3-4 bucks!

Date of experience: December 4, 2022
Ohio
1 review
4 helpful votes
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Disappointed
February 9, 2020

I tried to sell some Fabulous Costume jewelry on PoshMark. Total disappointment. I kept getting emails saying this person and that person likes my jewelry but no one was buying. This went on for weeks. I don't have time to chat like I am on Facebook. I just wan to sell the items. I have to cancel my account. I took my jewelry to a consignment shop about 15 minutes away and sold them all that day. I would not recommend Poshmark to my worst enemy. It is a social page and all they want you to do is chat back and forth or buy other people's stuff when you are trying to sell your own. Just go to a local consignment shop in your neighborhood and get paid paid right there.

Date of experience: February 9, 2020
Illinois
3 reviews
5 helpful votes
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I have been looking for a particular swim suit for a year, find it at this place, excitedly give my cc and the next day they refund me saying they are out of stock... huh? Why is there a photo and why are you taking my money making me think I have this coming? Never again!

Date of experience: March 14, 2017
Alabama
3 reviews
3 helpful votes
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I tried once to deal with them and the seller sent the wrong item plus it was pure worn out trash! Not even fit for second hand store!
They do not respond and even had me have to ship the wrong item that had been sent to me onto the other buyer and didn't offer me anything for my time and trouble!
The are totally nonchalant about stealing and selling total garbage! They actually blkamed it on that they have a toddler?! So what? Then they promised they had something for me if I didn't get my item, what I finally received after 3 WEEKS of begging for my money back was not one penny more than what was mine to begin with!
Unless you like to be ripped off and hassled and waste your time stay away from these idiots!

Date of experience: April 16, 2017

Overview

Poshmark has a rating of 1.3 stars from 2,853 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 51st among Consignment sites.

service
774
value
699
shipping
673
returns
650
quality
632
+783