Poshmark

I sold shoes that were new, my pictures reflected it. Returned destroyed and Poshmark credited them back. Now I cannot resell my shoes because they were practically new. I took pictures when they returned and Poshmark said it's hard for us to tell what went on. The credited me $15 in Posh dollars, to be used on them. I was out of over $50. I always got 5 stars with my products. Prior I bought something that didn't fit and I tried to return and they wouldn't allow me, so the way to get your money back is to damage other peoples sold items and send it back. Poshmark should absorb the cost when buyers damage a sellers item, but no... What if my item was hundred and Poshmark issue a $15 credit. I will never buy or sell on their platform. That's why no one wants to go on these sites.

Poshmark is the most expensive selling platform out there. You make a $20 sale, you get $16 oof it. They pocket the rest of YOUR money.
II made an order 10 days ago, and seller never shipped. They said they gave me a refund and it's nowhere to be found. I have sent many, many emails to PM support all I get is tons no reply emails. Now have escalated dispute with paypal. No human contact in 10ndats, none. And no refund. This app is a total rip off to all sellers. They pocket your money sitting at desks shooting the breeze while they pocket our money. And don't issue refunds on a failed and cancelled sale. Very very disgusted with Poshmark. Poorly managed. No help or any support from humans. And they keep YOUR own hard earned money. Sellers are better anywhere but rip off poshmark. $10 sale equals $7 for you. $15 sale, you make $12. Get my point?

Ordered a pair of pants listed as "Boutique"/NWT and they arrived reeking of urine. When I opened a case w/Posh via email (they have no cust serv # or chat) they responded that they wouldn't refund my $ because "item not misrepresented." So be aware: Poshmark defines "Boutique" as "stinks like a littler box."

But they pay you in a reasonable amount of time. Customer service is a bit slow in responding to your questions and their bundle process is a bit confusing and clumsy. I lowered the score because since Jan 2020, they have increased shipping. This is crazy especially for some items selling for $10 or less, doesn't make sense to pay $7.11 to ship. Also, as a seller if you want to help and pay some portion of shipping for the customer, they will not let you do it unless you also decrease your price. They are greedy and silly with his policy. My sales have really slowed and I refuse to buy a t-shirt for example, for $5, then have to pay $7 for shipping.

Had several questions before signing up. This company has been online for about 7 years and no available phone support. E-Mail only? What's up with this? Also they have a heavy fee they charge the minimum is $2.95 and you are required to use their shipping label which is another $7.00 fee up to 5 lbs. I should have the option of providing my own shipping label with tracking. Sounds like a raw deal for the buyer. Not so bad for the seller but the seller still has to pay the $2.95 fee. Ebay only takes 10% but they have a reduced fee postal option the seller has to pay which is usually way less than the standard $7.00 fee. Ebay has phone support.

I had two opposite experiences with this website on the different versions of the same shirt.
One seller sent me a perfect item, almost unused, at a great price, quickly, with a nice note inside.
The other person sold me the same item at a higher price (after rejecting my initial offer), waited over a week to send the item (I couldn't send that person a message asking why), when I received it, it was blatantly the wrong thing (a cheaper, used, armpit stained shirt also by J. Crew) and then the website offered me 48 hours to use the shipping label to return it (on a 4 day legal us holiday weekend). In conclusion I will never use this site again because clearly there is no quality control or fair way to communicate with sellers.

I purchased 5 items on this site so far. I have received 3 of them. 2 out of 3 were just as i expected. The other item was a Medium sized jacket that was way too small! I blame myself for that... I should have inquired further, if this was a Womans, or junior size! All in all. I give it 5 stars. If you are going to buy something expensive, well you take your chances in my opinion. I only buy 25 dollar items and under. This is basically an online consignment shop, and I am now addicted!

What a horrible website and experience. Bought a sweater that was listed for sale, CC was charged, received confer email and thought all was good. Nope couple of hours later received a message from the seller saying "oops I already got rid of that and forgot it was still on Posh... Lolz" are you F***ing serious?! I tried contacting Poshmark since my cards now been charged for something that's never coming (and it was no small charge either) and so far have not received any type of response back. So I guess I have to wait 7 days for the item to not ship, then cancel the purchase thru their crappy site and then wait for my card to be refunded. This was my first and last experience with Poshmark, they SUCK! Probably why they don't have a working phone number... Hacks!

If you can find a good seller with good "love notes" i would recommend buying from those folks only. The biggest issue i have with this app is the 5.95 shipping for EVERYTHING no matter the price or weight. Also the20% that is taken for each sale so if you sell something you have to mark up the price then people want to low ball you on everything. From my own experience it seems like everyone thinks that $10 is a good offer on just about anything no matter what you listed the items for. For me the most frustrating thing is when buyers do not rate you or even go into the app once the item is delivered and simply click 1 button to say the item was received so then payment is not released for 4 days! This has happened on the last 6 sales that I had. How lazy can people really be?! Especially in a world where everyone has their phone in their hand 24/7? The app is ok but the people who use it are extremely rude!

They denied my return for a defective item after seller didn't disclose condition issue. Support really weirdly refused to respond about the claim over condition, just kept saying that it wasn't "misrepresented" because it was the right "size." I never mentioned size in my complaint. I said it was a condition issue. Looks like some dirty and dishonest corporate culture willing to support dishonest representations by sellers to make more money. I feel for the support underlings who have to respond to inquiries with canned responses that don't even apply to the specific situation. Stick to eBay for vintage/used clothes - way better for buyer protections.

Used PM for the 1st time last night to buy a LV product. Just went ahead and ordered it and paid with my CC. Got emails, saying product would be shipped and yada yada. Received an email today saying order was cancelled and the reason noted was - other. Other? Yes folks, that's all the explanation I got. Called my CC company and was told I'm well within my balance. The price was lower than anywhere else but that's not up to me, I didn't set the pricing. I just made what I thought was a legitimate purchase. So this was either sellers remorse, or just bait for an unsuspecting buyer. Will never use this site again and wanted to warn others of the fishy business practices this company apparently practices.

I frequently shop from poshmark.com, I've always had purchases arrive on the date expected. Unlike other people the sellers whom I've purchased from kept up with everything (i. E. shipment/follow-up/delivery). I've made many purchases, and very rarely from the same seller, haven't been ripped off yet! I only buy NWT and have never heard of better bargains! It's terrible that so many people write bad reviews, I have nothing to say about the website. But don't base your judgement if you haven't shopped there yet! It's worth it. And sellers frequently add gifts to purchases. It is anything but a waste of time!

I made several online purchases from different sellers so this review is not of a particular seller merchant but as Poshmark as a whole.
Unprofessional Sellers:
They have little to no qualifications for people to sell on their marketplace and also take no responsibility if a merchant on their site sells fake goods and/or items that do not match the listing on their website.

No Accountability For Orders:
There is also little to no professionalism wrt communication with sellers about the status on an order and they are not help responsible if the purchased item is even shipped out.

Update:
Since this company was acquired, they've been a ghost of their prior selves.

Sold a pair of Ugg boots almost a month ago, still haven't been paid. Bought a Tiffanys bracelet, still haven't received it. My money is tied up in Poshmark. When they decide to give it to me, I will delete this app. The only way to contact Poshmark is through email. And it's taking forever for them to respond. I just called their number and left a voice mail. Hopefully they get back to me. If they don't, I'm calling my back and report them for fraud. This is the number I called *******771

They always look good in the pictures, but in person they look ugly and old. Sometimes they use perfume to hide bad smells. Some sellers do not even send the items. I hated 95% of the purchases (almost all), and I asked only once for return a cheap one, because it was too different from the pictures and the description, saying I would pay for return fee. But the seller was rude and made me humilate. She contacted customer service for help, who worked for her. They even locked ny purchase record of the cloth, so that I could not give the seller a bad review.I regret that I even visited this website.

The WORST customer service. Also the items I received were not as listed on the site. I recently bought a white dress, which said it was worn one time, and that it had been dry cleaned and such. The listing failed to describe the 25 plus stains it had, and also that the dress was altered, it was about 5-6 inches shorter than the original, and Poshmark only gave me a 25% credit which is absolute BS. Also, the tiffany bracelet I bought was defective and I lost it the next day. This site seems to let the sellers be as deceptive as they want to be and does nothing to correct the deceptive descriptions on their sites. Buyers beware of bad merchandise being sold on this site.