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Poshmark has a rating of 1.3 stars from 2,858 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 50th among Consignment sites.
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Poshmark doesn't care about dishonest sellers and they will ignore evidence to claim the money they receive from the sale. The shirt I ordered said "pink" or I would not have bought it. The shirt was red/orange and the seller was further dishonest by saying we wore it when we had not had it more than a day. We sent photos and other ads for the shirt that showed it was clearly NOT pink. Poshmark didn't care and let the seller scam us. Won't be buying on poshmark again.
I have a beautiful Louis Vuitton handbag that I tried to sell on Poshmark. Poshmark kept putting restrictions on my account making it very difficult to list my item. I was a first-time seller and for there to be any restrictions on my first post, was extremely confusing. Once I was able to post my LV handbag and was lucky enough to get it sold, they CANCELLED my order. I shipped it to the buyer and without any reason as to why Poshmark Cancelled my order (not the buyer because I had reached out and they seemed as confused as I was). Poshmark does NOT have anyone you can speak with over the phone, everything has to be done via email and their emails give very little, if any, information.
Do NOT waste your time.
When browsing, there is an overwhelming number of duplicates! So annoying, I wish there was a way around this.
This site seems a great spot for scammers to fleece people of their money and the company re enforces this. I put in the search bar "LG tone active" headset and was directed to a sellers site. What I received was a complete knock off. In wanting to send it back and get a refund, the company replied that the post was not misleading and gave me a 5 dollar credit. Now I'm out 50 dollars and have instead received a terrible taste of a poorly run company.
Don't even go near these fraudsters
You will regret it!
Spammer malware alert! Poshmark are the lowest of the low
I don't ever leave reviews because I am too busy in my life and most of the time, I usually leave good reviews not bad because I don't want to be the bad guy… however I just have to take the time out of the day and leave a review because what happened to me is absolutely disgraceful. I've purchased two items from poshmark (first time buying and my last!). First I was sent a completely different item, shoes were different color as well being damaged. Poshmark requested photos of packaging as well as the photos of the item. They closed the case in sellers favor! SAME THING HAPPENED to me again with another seller. Damaged item, not as described! Poshmark screwed me AGAIN. How is this platform still existing? How have they not been sued yet? This is absolutely disgusting. They claim they have buyers protection but they don't actually do anything when you get screwed! Never shopping on there again.
First of all, I was sold a blatantly fake item. I definitely should have looked into the seller more before making a purchase. She has the exact same item (pictures, description, authentication pics) posted and sold multiple times on her page. It's obvious that's she's buying counterfeits and selling them on Poshmark. Literally not even bothering to change up the description of the items. Then when I contacted customer service, they told me they wouldn't cancel the item, and I'd have to pay for authentication once it arrived in order to have a "case" for return. A hard lesson learned, but absolutely F this company. They support and sell counterfeit items, as many other buyers have come to realize. Hopefully someone takes legal action against them soon. DO NOT BUY FROM HERE.
I was really excited to see a pair of Bucket Feet shoes like the old ones I want to replace. I hadn't realized I was buying used shoes. When I opened up the envelope I smelled them first. These shoes were stinky and battered and the innersole was dirty and sweat stained. I'll never buy anything through Poshmark again.
Buyer Beware! Shop elsewhere. This site is like some bad pyramid scheme. They don't tell you on website that what you buy you will basically HAVE to keep unless it's a totally different item then described. So if it's the size and color advertised it's yours even if it doesn't fit or is really cheap fabric etc. Their return policy is designed to help these "private" sellers so you have to request a review and the return request rarely accepted. Horrible customer service from PM!
I bought 2 red dresses for an event. Both were from different sellers and each one was super cheap material and not worth prices I paid. Neither fit me. One arrived 12 days after I bought - 4 days AFTER the event. The other arrived 5 days after I bought. They are not like Amazon or most clothing companies that get you items in 2/3 days or quicker.
I was not permitted to return either dress - for reason that they were sold "as described" and my not liking or fitting into them or their late arrival was NOT a valid reason to return.
I've tried reselling them on Posh and no one wants them.
This site is a SCAM!
When you sign up you get no notice they take money from you before item ever leaves seller. Sellers don't care either. PayPal got involved in my order. Do not do business with them.
I ordered perfume that listed as 3.4 oz size and delivered 1.7 oz size. I travel for work and it was delivered on a Wednesday, I returned on Saturday and found the switch. I contacted Poshmark and there is no refund because apparently you only have 3 days to complain, they must be used to this tactic. They won't refund my money. Not sure who created this company but you should be embarrassed to support theft. Never doing business with them again nor should anyone else... disgusting.
I mistakenly ordered a pair of Ugg sandals and realized my mistake four (4) hours later. I didn't realize what type of website it is when placing the order. I messaged the seller four (4) hours later, and she never responded. I messaged again the following day and no response. Four to five days later, she is shipping the sandals I don't need. DO NOT BUY FROM THIS SITE!
Anyone can post anything about your items your selling even if it hurts your feelings just because they think your poor an better then you! Seriously I'm not a crybaby but this one person's comments made me cry and then so angry I could not stop thinking about bring ugly omg That isn't me
I ordered a shirt over 30 days ago and the status of my order still says that the item is in transit. I have tried to reach out to resolve this or get my money back with no luck at all. I only gave Poshmark a one star because I couldn't give them a zero star. Would not reccomend at all.:-(
I guess you could say I was Poshed like so many others. I bought a complete DVD series 1-12 that had 6 bad disks and 13 episodes that won't play. All disks generated an error "DVDFAB" known to produce corrupt VOB files and substandard DVDs. The seller seemed to be willing to work with me to return/replacement but poshmark support wouldn't do anything but "Delay, Deny and hope I just go away. I'm done with them. $100 lesson. Back to Ebay for me.
Unfortunately, it does not make up for the fact their customer service is trash- 90 % of the time I leave a conversation with them more frustrated than when I went in they never offer anything helpful they only cut and paste terribly written form emails that are condescending and assume the seller is guilty without even looking at the case this women, for example, found out she could not return because an item because they weren't soft enough so she marked them up with ink, I provided Posh with before photos and they still voted in her favor and then I find out several other sellers have had the same problem with her. The oversite is terrible in addition to ignoring scammers they ignore creepy guys who ask women to model clothes and allow people to sell used underwear. I doubt they really have much staff because most interaction seems like they are with bot even though they clam the are different people all the emails are worded the same
They do not allow returns! I bought an item my size and it fit way smaller than my usual size because it was probably counterfeit. They do not allow returns or exchanges! The staff was ruse and brushed me off in emails. Better to shop at Mercari, Depop or even Ebay who guarantees returns and have better customer support!
I recently made a purchase of a YSL bag which states in Flawless condition, as well as the buyer claimed the item to be in excellent condition and had only wore in 2-3x maximum, welp upon receiving it WASN'T in flawless/excellent condition AT ALL it had faded hardware, lost of shape, dirty interior etc. A case was open by me and Poshmark deny the claim giving the seller my funds even thought she deceived me.
Rip-off; purchased a pair of sunglasses that were listed as new but, were certainly used. Also, seller indicated that they were for women but, more like children sunglasses. I opened a case and Poshmark did not refund my money. They only gave me a lousy $5.00 dollat credit towards future purchase. I will never purchase anything there again. Fake sellers selling bootleg Ray-Bans and counterfeit items.
One of the worst site to sell. Was tagged with counterfeit items and they we're not. I hope their stocks take a big hit.
Answer: You've got to be smart about shopping online these days. There are scammers wherever you go. That said, if you follow the guidelines and steer clear from trading, which most sites don't condone, then you'll be fine. I've purchased over 100+ items on poshmark and have sold over 90+ with complete success, with the exception of the one time I decided to trade... I've purchased low prices items before and received junk a couple times, but Poshmark ALWAYS refunded me! Maybe I'm super savvy, so here's what I always do: 1. Always checkout the seller's reviews. 2. Always ask if there are any flaws with used items. 3. Always ask if sizing is TTS: "true to size" 4. And most importantly, always ask if it's authentic (unless otherwise specified in the description) These 4 questions have always led me to receiving exactly what I wanted and at half the retail price! Plus, it's so much fun! I've made a considerable amount of income from it, while also adding a nice set of items to my own closet! Good luck out there!
Answer: I have received every item I have ever bought on poshmark. It arrived on time and was in the exact condtion as was promised and how it appeared in the pics.
Answer: Well yes she received the boots and probably didnt like them or they didnt fit etc. she is trying to get her money back by trying to re sell them for 70.00 however she would only get 56.00
Answer: It took a long time, but today Poshmark said they refunded the entire purchase amount plus shipping because the booties I ordered were misrepresented. It took About a month and a half. Two times they offered me small credits toward another Poshmark purchase. I filed a very well documented (12 pages of emails, screen shots of the ad and screen shots of dialogue between me and the seller, Kimology) fraud claim with my credit card company, and I emailed Poshmark's customer service to advise them. Two days later they told me they were refunding my money. We'll see if that happens. Poshmark's customer service is terrible, but persistence paid off. Best of luck to you!
Answer: Ask probing questions: non-smoker? Ever been dry cleaned? How worn is it? Cats? Etc
Answer: I have the total opposite reaction to this question. This mystery group that decides what the outcome will be is ridiculous. You can't talk to anyone, and my last attempt to get support through emails, took one month! Not a fan of learning who the good sellers are by trial and error...
Answer: She probably stalked the other seller's listing and found you commented on the item you purchased. So technically, yes they can see what you buy as long as you commented something on the purchased listing.
Answer: Be careful on posh because they do not have your back. There is a lot of scandalous people on posh. Be careful on ebay as well. I bought a Michael Kors set on ebay that was listed as excellent condition but it was stained and reeked of cigarette smoke. Ebay did not refund my money. They said since it wasn't listed as brand new with tags I was screwed. I was out $315. Who wants a handbag and wallet that smells like shit? I think twice before buying on Ebay since that experience. Shame on the dishonest seller and Ebay for allowing that behavior. Good Luck!
Answer: Have you sent an email to Poshmark support? I have before and they did respond
Answer: You unfortunately cannot return an item if it doesn't fit. It's best to ask the seller the measurements of the item, if they tell you the wrong measurements you can return it. If they will not give you the measurements then don't buy from them. I'm new to selling on Poshmark and I will allow people to return their items if they don't fit because I believe that's what's right, you will find other good sellers!