business logo of Poshmark

PoshmarkReviews 2,858

1.3

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Poshmark?
grey star
grey star
grey star
grey star
grey star

Poshmark Reviews Summary

Poshmark has a rating of 1.3 stars from 2,858 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 50th among Consignment sites.

service
777
value
702
shipping
676
returns
653
quality
635

We monitor reviews for authenticity

California
3 reviews
19 helpful votes
Follow Lauren H.
Unfollow Lauren H.
Send Message
Share Review
Report Review

Use it all the time!
February 8, 2017

I have bought and sold many items on poshmark and when anything went wrong, for example a package got stolen at the post office, they refunded the buyer in full and paid me in full for the item. I also filed a claim with the post office and got another $30 on top of what poshmark paid me, they offer free authentication for items over $500, sometimes it takes customer service a few days to get back to you but they eventually do. I have made $2,900 in the last year from selling on here and that's after they took their 20% commission fee, which is kinda high in my opinion but I won't complain cause I sell there more than any other apps like vented or Mercari and can pretty much find anything I'm looking for on there as well for a fraction of the price. I would definitely recommend Poshmark!

Date of experience: February 8, 2017
Nebraska
1 review
6 helpful votes
Follow Raizheim R.
Unfollow Raizheim R.
Send Message
Share Review
Report Review

Fake
February 8, 2017

Never had a problem with postmark ever. Until today. Had a user send me fake uggs. Were not *******@lehman12 never buy anything from her she is a scammer

Date of experience: February 8, 2017
New Jersey
1 review
5 helpful votes
Follow Ashley N.
Unfollow Ashley N.
Send Message
Share Review
Report Review

Shipping is outrageous
February 8, 2017

Poshmark should be amazing but it's not. Shipping is absolutely outrageous. Why am I paying $6.49 for something that weighs 3 ounces? Also the app is not friendly or fast why can't I add all my pictures at once? I'm glad all these new platforms are launching like fashion stash, Vinted, etc. so everyone can move away from posh and stop getting ripped off

Date of experience: February 8, 2017
California
1 review
4 helpful votes
Follow Doris H.
Unfollow Doris H.
Send Message
Share Review
Report Review

I've sold and bought on PoshMark for three years. Recently, I purchased a 14k cross cross ring, but when I received the ring, it was stamped. 925. I've sent several emails to PoshMark and even called their voice mail, but I have yet to receive a response back to resolve my issue. I reached out to the seller, who assured me the ring is real, but I took the ring to a jewerler and she confirmed the ring is not 14k. Very upset and disappointed. I will not purchase from PoshMark again! Buyer beware Poshmark does not offer live customer service.

Date of experience: February 8, 2017
California
1 review
6 helpful votes
Follow Shirlina C.
Unfollow Shirlina C.
Send Message
Share Review
Report Review

When I started buying and selling on Poshmark the shipping was reasonable, $4.95. It went up a dollar last year. They just announced that it's going up again to $6.49! That is so rediculous. I understand that you get 1-3 day shipping but I think at this point we should have a choice of shipping method. This is going to affect everyone's sells because shipping is now more than some of the items. Makes me sad but I think I'm done buying with Poshmark.

Date of experience: February 7, 2017
Minnesota
1 review
3 helpful votes
Follow Shannon B.
Unfollow Shannon B.
Send Message
Share Review
Report Review

Improvements need to be made as far as communication between buyer and seller as well as improve shipping times.

Sellers should have a visible rating with feedback on their pages (one could argue that buyers should as well). Sellers have 7 days to ship an item and for that time period you are in the dark. Even when it ships you have to wait a few days to get notification from USPS with your tracking number. It's a long, tedious waiting period. If ratings for seller were visible, shipping times and consistent service would improve.

Date of experience: February 7, 2017
Arkansas
1 review
5 helpful votes
Follow Stephanie B.
Unfollow Stephanie B.
Send Message
Share Review
Report Review

I'd highly recommend staying away from buying from Poshmark. I tried a couple different times, thinking if I bought from a different seller. However, I've been very disappointed in the items (poor condition, fake items, & no return/complaint process via Poshmark). I've deleted the app & will not buy from again. I bought a Kate Spade bag, only to receive it & it was a fake. The Kate Spade label fell right off. And most of the sellers are selling items well above the price you could go to the store & purchase it for. What I believe started out as a good idea has turned in to a complete rip off.

Date of experience: February 6, 2017
Florida
2 reviews
4 helpful votes
Follow Joyce H.
Unfollow Joyce H.
Send Message
Share Review
Report Review

I bought a pair of Birkenstock Papillio sandals on this site. I have bought many shoes from many internet sites comfortably, because I sold "Euro" shoes for years. When I recieved them the toe hold would have fit Sasquatch, it was 4' around. I wrote Poshmark and sent photos thinking they would give me a credit in the very least. They wrote me back with "no deal". Paypal would back me but I would have to pay shipping to return them. I will have them repaired (which is not as good as new) for around $45.00. Add that to the $35.95 I payed for the sandals, plus my frustration = never again, Poshmark is not internet friendly... and the price of the sandals after repair (and hope they last a while) I could have bought a "tried and true" new pair.

Date of experience: February 5, 2017
Illinois
1 review
5 helpful votes
Follow meg u.
Unfollow meg u.
Send Message
Share Review
Report Review

STAY AWAY FROM POSHMARK!
February 4, 2017

STAY AWAY! What is a clothing site on line that does not accept returns! All sizes are not the same on different clothes. You will loose your money! I can't make it more clear!

Date of experience: February 4, 2017
Indiana
3 reviews
7 helpful votes
Follow Ellen B.
Unfollow Ellen B.
Send Message
Share Review
Report Review

Never Again!
February 3, 2017

I have ordered three blouses from Poshmark in my size. They took months to arrive and though the sizes marked were correct, none of the blouses fit. They were at least three sizes too small. They also did not look like the pictures, and one of them never arrived at all. Poshmark isn't a business, it's a scam.

Date of experience: February 3, 2017
Florida
1 review
7 helpful votes
Follow Adi L.
Unfollow Adi L.
Send Message
Share Review
Report Review

I recently purchased a watch from Poshmark. When I received it, it did not work. I took it to the jewelers to see if it just needed a battery. The jeweler said the back could not be opened to replace the battery. The watch was $125. Poshmark said there were no returns or exchanges but they would offer me $20 on my next purchase. Next one? No thank you.

Date of experience: January 31, 2017
Maine
1 review
6 helpful votes
Follow Laura W.
Unfollow Laura W.
Send Message
Share Review
Report Review

Horrible condition item.
January 30, 2017

Purchased an item that was totally damaged. There Web site would not let me start a return process. I sent pictures of how horrible the product was. They still wouldn't let me return. They totally misrepresented item.

Date of experience: January 30, 2017
New York
1 review
1 helpful vote
Follow Ava P.
Unfollow Ava P.
Send Message
Share Review
Report Review

Great experience
January 30, 2017

I bought three bags from here, and I have no regrets doing so at all. I also got my bags alot faster than most places.

Date of experience: January 30, 2017
North Carolina
1 review
7 helpful votes
Follow hannah l.
Unfollow hannah l.
Send Message
Share Review
Report Review

Manipulative buyers
January 28, 2017

Made a sale of three new and unworn items. All i can think of is that the girl didn't like how they fit, because guess what? She STAINED all three of my items and opened a case with "picture evidence." well, i had three STAINED items sent back to me. If someone wanted to make a return because something didn't fit, i would happily work with them? But to STAIN someone's items just to get them sent back? Why go to that effort? Thanks a lot, now i'm out three perfectly good items for nothing. I can't even try to sell them again since she ruined them, and these were were all 50+ dollar items.

Date of experience: January 28, 2017
Georgia
1 review
8 helpful votes
Follow Adnil H.
Unfollow Adnil H.
Send Message
Share Review
Report Review

Little or no customer service. Unable to respond to reviews. More sellers than buyers. Ridiculously low offers and no guidelines on offers. NWT or near new from my closet and I lost money vs. what I paid, I didn't expect to get new value, but really low offers on nice items. Liking and sharing social aspect doesn't drive expected traffic/hits. App only operates for selling on tablet or phone, no PC or Mac. Wish I'd never signed up.

Date of experience: January 28, 2017
Pennsylvania
1 review
5 helpful votes
Follow T S.
Unfollow T S.
Send Message
Share Review
Report Review

Shame on anyone who even buys off this site... Hollister jeans that are currently on clearance for $14.99 being sold for $40. American Eagle jeans on sale for $40 being sold for exactly that USED. And $5.99 shipping? Save yourself the headache and hassle and just wait for the item to go on sale for brand new online at the stores.

Date of experience: January 27, 2017
New York
1 review
5 helpful votes
Follow Marina L.
Unfollow Marina L.
Send Message
Share Review
Report Review

No Item, Card Charged
January 27, 2017

I have ordered an item on Posh listed as active. 2 weeks later, not item, no money, no return messages from a seller. Opened a dispute with my credit card company in order to get my money back and Posh blocked my account. Please be aware that Posh customer service located somewhere outside of US and only responding to emails at US night time. I think there is also luck of English, since the customer service rep offered me an assistance to pay for an item which I never got. Stay away!

Date of experience: January 27, 2017
New Jersey
1 review
2 helpful votes
Follow J F.
Unfollow J F.
Send Message
Share Review
Report Review

Yeah Right
January 27, 2017

I seen a rolex watch on there for $465. Yeah right. How could poshmark defend it and say that that item is authentic or not stolen. Where can you buy an legitamate rolex for that price? NO WHERE!... stop it stop it stop it. Smh

Date of experience: January 27, 2017
California
1 review
3 helpful votes
Follow Brenda s.
Unfollow Brenda s.
Send Message
Share Review
Report Review

I've been purchasing from posh for about six month with only two issues one a dress that was a knockoff and was damaged and another was a pair of shoes that were listed the wrong size. Posh cs is non existent so they refused to help me with either one so I opened a dispute with my credit card and posh suspended my account. So if you don't let their sellers rip you off, they will suspend you. Heads up!

Date of experience: January 24, 2017
Georgia
1 review
3 helpful votes
Follow Janeen P.
Unfollow Janeen P.
Send Message
Share Review
Report Review

No Rating
January 24, 2017

Posh does not deserve s rating. Purchased size 7 coach sneaker. Box says 7m shoe says 7 b. Cannot put my foot in shoe. Fits like. Told posh and they paid seller anyway. 20 coach purchases I made without trouble and now I have a pair of sneakers I cannot wear. Suggested I repost them for sell. Going to report them to everyone I can. Still trying to see how you can truly tell the authenticity of a shoe through a pic. No more purchases from posh for me. Be cautious of what you purchase. Posh does not have your back!

Date of experience: January 24, 2017