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PoshmarkReviews 2,858

1.3

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Poshmark Reviews Summary

Poshmark has a rating of 1.3 stars from 2,858 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 50th among Consignment sites.

service
777
value
702
shipping
676
returns
653
quality
635

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New York
1 review
14 helpful votes
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I've been shopping poshmark since they first opened and now they're too big for their britches they do not back up their loyal and great clients! I recently bought an item from a seller who indicated the item would fit a small or medium which I am. I then requested a return. After a week of waiting, they told me I should have asked for the measurements, lol! Then why indicating small or medium even matter then!?! I'm supposed to be blamed for the sellers misrepresentation? Well I will never buy anything from that crap site again! Oh btw that site has gone to crap anyways people love selling they're torn garbage there anyways

Date of experience: February 22, 2017
Pennsylvania
1 review
13 helpful votes
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DO NOT BUY HERE
February 22, 2017

I ordered an item back on January 30th. The seller sent me the wrong item. I immediately started a claim and finally got the ok to mail the item back. I shipped the item on February 10th and here it is 12 days later (using 1-3 day shipping), and the package is lost. I have emailed poshmark over a week ago with no response. I have called the post office that the item is at with no luck. I have also messaged the seller a few times in the comments of the item and she will not cooperate. I am currently out $95 with no idea what to do. I will not be buying from the site again, and if I don't hear something within a couple days I will be reporting them to my credit card company!

Date of experience: February 22, 2017
Nebraska
2 reviews
7 helpful votes
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Recently I sent a priority box to my aunt in Virginia, Box weight almost 5lbs.The cost on my own was almost $19. I know most don't buy that much from 1 seller but with priority shipping, you gain many things/ insurance, tracking, sent and received notices, and faster shipping. This is the only way to keep track of items being sent and received, if sent with cheap shipping how would anyone know if the item/items they bought were really shipped and how would they know if ever received by buyer, not doing the priority is rather scary to me with so many scams/scammers out there. I would rather pay the extra. 54 cents they raised the fee to, and have a bit more piece of mind, rather than a seller claiming they sent out items, without having any way to prove they did. Or having a buyer say well if it was sent I never received it. Even if they really did.

Date of experience: February 22, 2017
Florida
1 review
13 helpful votes
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Bought a 6 item bundle. It shipped in good time but a necklace and a pair of Cole Haan shoes were missing! No way to contact the seller and Poshmark only offered $15 "Poshcredits"! What? I wanted the shoes for my son not credits I had to spend with them! Would be easy for them to contact the seller and tell them the error and to send my necklace and shoes; which by the way were marked as SOLD on the sellers page because I had paid for them. I never approved the money transfer after I received the shipment and Poshmark went ahead and transferred my funds to the seller before they even responded to my notification to them of missing items! This is a terrible way to run an online business. I have been selling online for 7 years and Poshmark falls way below the bar.

Date of experience: February 22, 2017
New Jersey
1 review
8 helpful votes
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Never again
February 21, 2017

I purchased A pair of jeans that were identical to a pair I already owned. They were advertised as being a 4 long, which is exactly what I wanted. However the seller neglected to mention that she cut off about 3 inches at the bottom! When I complained I was simply offered a 15.00 credit towards my next purchase (there won't be one) I posted a review which of course I see is nowhere to be found.

Date of experience: February 21, 2017
Illinois
1 review
3 helpful votes
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I have been selling with poshmark for over a year. I absolutely love this site and it makes me sad that so many people are having problems. I had one instance where an item was never received due to the post office and postmark paid both me and gave the buyer their money back. My friends and family use this app to buy designer products and have never faced any problems. I do agree that their prices for shipping are quite outrageous now. I have seen a decrease in selling due to these prices.

Date of experience: February 20, 2017
New Jersey
1 review
13 helpful votes
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BOUGHT A SHIRT ONLINE FOR $36.49 ONLY TO FIND THREE CHARGES ON MY CARD. ONE FOR 36.49 THEN ANOTHER FOR 16.49 AND ANOTHER FOR 15.49. NOT GOOD!

Date of experience: February 20, 2017
California
1 review
5 helpful votes
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This site has some great items listed by the sellers. That being said, it takes 20% of your sale. There are other sites that take less of a percentage and still have excellent items for sale. What's more, is that once you sell an item, they sometimes take up to 21 days to pay you. On other sites you get paid within four days. Additionally, this site has absolutely no customer service. The best You can expect is to send an email and hope that maybe someday in the future they will respond. I have some items appear for sale but I will be removing them to other sites soon.

Date of experience: February 19, 2017
California
2 reviews
12 helpful votes
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Scam
February 19, 2017

Decided to give this site a try for shoes despite review. Purchase went smooth then nothing. Waited 7 days as site said and after 7 days my Cancel Order button DISAPPEARED. Submitted email stating cancel order. Still waiting on response from company. Buyers beware.

Date of experience: February 19, 2017
Pennsylvania
2 reviews
8 helpful votes
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Stay away
February 19, 2017

Sold a perfect condition running jacket with absolutely no flaws. Buyer then left me negative feedback saying I sold it to her with an undisclosed "broken zipper". I don't sell things in poor condition. I have 100% positive feedback going on 18 yrs on eBay so that should speak for itself. Poshmark seems to have sketchy buyers and leaves the seller with no recourse in this kind of situation. I'll never sell there again. Do yourself a favour folks. Stick to eBay where there's some seller protection too.

Date of experience: February 19, 2017
New Jersey
1 review
13 helpful votes
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No communication, no one to talk to. "posh" mark should change its name to "POS"mark due to the way they treat the sellers that put 20% profit of their sales into their pocket. Their is no loyalty to sellers that work their tails off listing merchandise and then having the entire collection deleted and being banned from selling permanently, because this HORRID company with ludicrous policies only stands behind the buyer, no matter what lies they tell. Sell on ETSY and EBAY. Two great companies that are fair to both sides and YOU set the price without dealing with low ballers, that in the end, cause you to have your account revoked when they lie about the merchandise they received. STEER CLEAR OF P-O-S Mark -_-

Date of experience: February 19, 2017
New Jersey
1 review
11 helpful votes
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Terrible
February 17, 2017

Don't get me wrong I sold thousands of dollars on PM but they banned me because a user claimed harassment! (Yeah, you, "mommadawg") when she in fact, was the one harassing me after I questioned her poor rating after she lowballed me for a rather expensive authentic item. The item was wrapped perfectly and shipped within two days. Do not trust these buyers! And $#*! Poshmark for not taking my side when I had hundreds of sales a 4.8 rating AND several love notes!

Date of experience: February 17, 2017
Virginia
1 review
12 helpful votes
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Love Hate Relationship
February 17, 2017

I have been buying and selling with Poshmark for a few years now. I do have a few complaints. I get that shipping went up but my goodness it does not cost $6.50 to ship a tee shirt. That is highway robbery. So I end up paying $11.50 for a $5.00 shirt? I can go to a store and get it cheaper at that point. Also, once you place an item at $4 or less you make like $. 10 on the item. Is it even worth the hassle of shipping at that point? No, it is not. My BIGGEST issue with them is this... As company... Poshmark please DEACTIVATE INACTIVE accounts! I don't know how many countless times I have liked something and inquired about the item, only to realize that seller has not been on Poshmark for a year plus. I have purchased items on sale only to never have it shipped out and then wait 15 days for Poshmark to give my money back. This issue would decrease tremendously if they would just deactivate accounts with no activity for a certain amount of time.

Date of experience: February 17, 2017
New York
1 review
12 helpful votes
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DO NOT BUY OR SELL
February 17, 2017

POSHMARK ALLOWED A WOMAN TO RIP ME OFF FOR 200 DOLLARS ON A BRAND NEW LULULEMON COAT. NO ONE WILL EMAIL ME BACK ITS BEEN A MONTH. IM ABOUT TO FILE A COMPLAINT WITH BB AND OPEN A CLAIM WITH THIS COMPANY. GARBAGE. RUN AWAY FROM THEM AND USE MERCARI OR ANYTHING ELSE. SERIOUSLY.

Date of experience: February 17, 2017
Tennessee
2 reviews
14 helpful votes
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DONT!
February 16, 2017

This site is not worth your time. First they charge a hefty fee when you sale something.

This is more of a buyer's site instead of a sellers site. If you don't put word from word description in your listing and the buyer complains they take their side. There are too many rules you have to go by when you are paying them. I don't really like to go by someone telling me what to do when I am giving them not only my business but my money.

The ONE and only good thing about Posh mark is that there is a huge community to sell too so your product gets out there. However if the buyer doesn't like what they purchased its a waste of time.

They restrict your account if you don't ship out ur stuff fast enough and everything else. I think I would stick to eBay. They need to do something about returning some products. I mean this stuff is used people what do you expect. I mean you are already getting a good deal some of these things are worth way more then you get especially since you have to pay them a fee.

This review is a subjective opinion of a user.

Date of experience: February 16, 2017
Florida
1 review
5 helpful votes
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I SENT AN ITEM TO SOMEONE THEY DELETED THEIR ACCOUNT AND THEY DID NOT RATE SO THEREFORE I NEVER GOT THE MONEY AND SHOES WERE TAKEN BY THEM. I TOLD POSHMARK AND THEY SAID THERE WAS NOTHING THEY COULD DO! UM IF THEY WERE A RESPECTABLE SITE THEY WOULD JUST GIVE ME THE FUNDS THAT ARE SITTING IN PENDING. AND ALSO I HAD A 220 BIKINI I SENT OUT TO SOMEONE AND THEY PERSON STATED THEY RECEIVED IT AND THEN THEY DECIDED TI CANCLE THE PURCHASE AFTER I SENT IT AND I TOLD THEM THIS And no response FROM THEM AND THE FUNDS HAVE BEEN PENDING FOR DAYS AND SINCE THEY CANCLED THE TRANSACTION I PROBABLY WONT GET PAID 220 AND MY OTHER 60 DOLLARS I WILL NEVER EVER EVER BUY FROM THIS SHOP AGAIN I $#*!ING HATE POSHMARK HORRIBLE BUSINESS WITH THEM. ID RATHER GO ON MERC.

Date of experience: February 16, 2017
Michigan
1 review
8 helpful votes
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I purchased a Coach purse from here and got it, I did not accept the order because it was clearly a fake when I received it. Coach does not verify purses, but I took it to a REAL COACH STORE and they said they have never had this purse ever and it clearly was a fake. Poshmark apparently thinks they are Coach experts and without seeing it and only photos from the seller, who claimed it was authentic, Poshmark denied the claim saying it was authentic. REALLY. So I am stuck with a fake purse because some Poshmark person on the back end thinks they are an expert. Beware of this site for fakes!

Date of experience: February 16, 2017
Indiana
2 reviews
11 helpful votes
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Ridiculous Shipping Rates
February 15, 2017

The site is fine, but the shipping rates went up lately and they are honestly stupid. Anything you buy ends costing much more than if you buy it new to the original retailer. Such a waist of time, it used to be better but now just don't

Date of experience: February 15, 2017
Texas
1 review
7 helpful votes
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Waste of time
February 15, 2017

I only have ordered twice from this site. And will never again. Both times poshmark contacted me a day or two later and said the sale was canceled bc the buyer changed their mind or the item somehow magically is damaged. What a waste of time. I recommend ebay. I've never had a problem with ebay

Date of experience: February 15, 2017
New Hampshire
1 review
5 helpful votes
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I have bought some items on this site and sold some items on this site. If you buy the flaw is: say you buy a t shirt for $10 and that is the only thing that seller has that you want you end up paying $16.50 with the outrageous shipping fee. Not the sellers fault. Something needs to be done about the high shipping. I mean you might as well buy a brand new shirt. Ok as a seller. Say I am selling brand new gloves and I list them at $7 the buyer wants to talk me down because of the ridiculous shipping so they offer $5 that means I make $2! I mean seriously $2. Now the good part: as a buyer if one seller has like 3 items or more and you buy them all from the same person. Great deal on shipping. Same as a seller I love it when someone comes in and buys more hen 3 items! Fantastic! I guess if they do something about the shipping fees and the fees they take are outrageous also it could be one of the best selling sites out there. - spookykisses-

Date of experience: February 14, 2017