Poshmark

Update my recent review - upped from 1 star to 3 stars with possibility to rise higher in future!

I wrote a scathing review calling their financial transaction process sketchy last week because one of my first purchases was flagged. They erroneously told me it was a credit flag and they wanted to verify my account and identity which made no sense given my choice to pay with Paypal. My item was cancelled. After I followed up with them several times to express my extreme irritation and unwillingness to give unnecessary personal or financial info, I received great follow up from them.

My purchase was flagged for a different reason - it is illegal to ship the animal skin item I ordered to CA but not other states. I didn't know that and their system does not yet tell you that's the reason. It's in everyone's best interest not to illegally ship items where larger fines can be imposed so, in a way, I'm glad something in their system flagged that.

What a joke of a shopping app! There's no customer support no help. Beware, if the sellar says brand new and it's very used you'll have trouble getting your money refunded. I don't recommend this app.

I ordered a green coat which came black. Customer service acknowledged that it was incorrect but gave me 1 business day to ship it back. When I wasn't able to meet that tight deadline I emailed them several times in search of a solution. No response. A $20 sale cost them my business for good. I can't believe you email them a concern and they don't even reach back out to you. Poor service. I've shopped with them for years and have definitely spent well over. A $1000 on their site. Will not do business there again due to lack of service and poor refund process.

I bought a pair of trail running shoes from PM and within 30 days they were tearing at the seams. Okay it happens, contacted them nobody to answer phone leave message. Emailed them with pictures of the tops of the shoes, first response were are very busy and will get back to you as soon as possible. Second response took a week, were are sorry for the inconvenience we will make an exception and offer you 40.00 credit through our website. Then they continue explaining they should have been returned within 3 business days. I again explained the shoes were fine when they arrived but they are defected, too fall apart so quickly. Waiting for next response...

I ordered a purse and it did not come based on what the picture showed. It was misrepresented. That's a dishonest sales tactic. I ask to return but they would not allow me to return after sending a pic showing what the product should have looked like. It was missing the emblem when I received purse. Do not purchase from this site. They do not stand behind their guarantee for return if product is misrepresented. When received purse was missing emblem as shown in pic by seller.

Sites like Poshmark rely on the integrity of its sellers. In my experience they will take your money and not send out your purchase. I wonder if they actually put up posts for clothes that don't even exist, just to draw people in. I then had to wait 8 days before I could request a refund, then another 2 weeks before the refund was made. Utter waste of time and money. Tried once, never again!

I have had to open 5 cases for misrepresented orders in 2 months. I shop online a lot and this is the worst site ever. I also sell on Poshmark, so I know that it isn't that difficult to be honest. I bought 5 pair of pants that were supposed to be my size and length, as represented by the seller, for 65 dollars. Good deal, right? Nope. All were bought on QVC, so they are poor quality, plus they were miles too long. I sent in photos times and support said I did not have a valid claim because I didn't send in photos. The photos clearly showed the measurements were wrong. All I got was a 5 dollar credit.

Don't use Poshmark, or you'll be sorry! I bought shoes, and after a week I heard nothing. Contact Poshmark Customer Support (only email, no phone number), and I get an automated response saying they're swamped with emails and they'll get to mine as soon as they can. That was 4 days ago - still no response. Contacted seller and he responds 4 days later that he didn't see my order, and the item had already been sold. Then why was it still listed? And why haven't I got a refund? Total bull$#*!. Save yourself a nightmare and avoid this terrible site!

Thought I'd check out this site as an alternative to eBay, but it's seriously the worst--bought a high end item and the seller sent something completely damaged and used, and sent me threatening and abusive messages when I initiated a return.

There's no transparency on the site since you can't look at seller reviews, Poshmark staff doesn't do anything about abusive sellers since this one is still on there. After Poshmark had to force them to accept the return, they turned around and are trying to sell it again, so someone else is just going to end up getting the defective item. Would agree with all the other reviews about staying away from this site.

I gave Poshmark one last chance after several bad experiences but now I am done. Sellers are dishonest and don't disclose damage to items. They act like it's brand new or used only once with no wear and then you get it and it has a big rip or is falling apart. I like to buy purses and many of them from all different buyers were fraying and coming apart at the handles to the point that I would have to have them repaired or they would fall apart in a week. Conveniently, these damages were not visible in the photos. Before buying I asked some sellers to provide more photos or be more specific about the item's condition but they either lied or once again provided photos that hid the damage. By the way, this never happens on EBay. I'm done.

I sent several message to resolve a phone verification problem and they responded with,you are glad you reached our team is resolving the issue as fast as they can.But still emailing me to ship item and knowing I can't then the final result was me losing a $250 sale because of there 24hr response bs that is false now the order has been canceled thanks another

I am doing further research to see if I shall continue using this app. I am seriously sick and tired of basically giving my brand new i=high end items away... on top of the 20% sellers fees, the raise in shipping and being completely made to feel like a liar when 2 sellers misrepresented their items. I was left with green fingers, and the woman emailing me kept telling me to send pictures. I sent them multiple times. Also the seller immediately blocked me when I tried to reach out to her first. So, I am sure that very soon, I shall too be leaving the community.

Please do you research before shopping on Poshmark because there are loads of junk listings that photograph well but once received leave you feeling ripped off. I've been a Poshmark shopper for a few years now and consider myself lucky to have purchased a very few decent items but its mostly been "hit or miss" and the misses are pure junk. I've deleted my account recently so I won't be tempted back by the nice pics. Tired of wasting my time and money shopping on their site.
HEADS UP: Most recently found that many of the jewelry items can be found on Amazon in bulk! Do your research before buying...

There are soo many fake items on here! And trying to return anything you buy is a nightmare! Do not waist your money and time! Poshmark is only looking out for their profit and could care less about the fact that the items are fake or that the clothing you bought doesn't fit! So basically if you buy it your stuck with it, and the a** hole that sold it to you along with Poshmark reap all the benefits! Most of the people on Poshmark that sell basic or even high end clothing just go around stealing bags of clothes from the goodwill drop off's! Then just post it right up on Poshmark!

Terrible service. No response to reported problem for a week. Account is not working with no notification of any issue etc.
They just take your money and you are left on your own if there is any issue!

No business ethic, very poor level of service.

I would like to add Zero Star level, but need to give 1 Star as Zero is not available.